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Merchoid Reviews

4.6 Rating 1,000 Reviews

90 %

of reviewers recommend Merchoid

Company Reviews

4.6

Based on 1,000 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

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Merchoid 5 star review on 29th November 2023

Merchoid 5 star review on 26th February 2023

Merchoid 5 star review on 9th January 2023

Merchoid 5 star review on 9th January 2023

Merchoid 5 star review on 9th January 2023

Merchoid 5 star review on 27th December 2022

Merchoid 5 star review on 27th December 2022

66

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My bf ordered me the Nightmare before Christmas plates round November 2020. Still waiting.... had an email in December that they will be delayed, then again in January and now nothing. I was so excited for it and it turns out to be total scam, DO NOT BUY”

Posted 3 years ago

“Websites like this are why I will only ever pay with PayPal. placed order in October, still not here. Luckily won my PayPal dispute. I suggest everybody else put in their disputes.”

Posted 3 years ago

“This is a scam company (often found on facebook) you pay and they delay till you can't open a dispute with paypal . And if you get an item it's normally a 2cent print out of something way off from what you ordered (a bali shirt for instance in place of a cool jumper)”

Posted 3 years ago

“I pre ordered The Nightmare Before Christmas plates July 2020 and these were supposed to be going out October and they never came, when e mailed I was told 16th January 2021 they should be dispatched, it’s now 27th January 2021 and nothing, no e mail, nothing. Very disappointed and I’m going for a refund now, definitely wouldn’t recommend anyone use them.”

Posted 3 years ago

“Ordered a Christmas advent calendar in October for presale / shipping in November... I emailed after Christmas Day and they didn’t understand what the issue was with it being late? It’s a Christmas calendar, probably needed before Christmas. Anyway, it’s 26/01 and it’s still not here. Don’t bother.”

Posted 3 years ago

“We ordered the Nightmare before Christmas plates as a Christmas present for our son in November 2020. It is now 24th January 2021 and there's still no sign of them! My husband has contacted them several times and was told they were shipped on 16th January so we're still waiting for them to arrive. Absolutely disgusting and disappointing! Will never shop with this company again and would recommend that anyone else considering ordering anything from Merchoid, to seriously reconsider.”

Posted 3 years ago

“I purchased an item in October. It never arrived. Holly promised me a refund in December but the transaction was never processed. Holly asked me to confirm my postal address which I did, I never heard back from her. I have sent multiple emails and messages since, all have been ignored. My item never arrived and I have been unable to get a refund, this has been going on for 3 months. I would not recommend shopping with this online store”

Posted 3 years ago

“Ordered something in October and NEVER heard from them again - have tried contacting several times and can only get an automated message. It's the middle of January! I just want my money back”

Posted 3 years ago

“I ordered jumper 5 months ago and they stole my money too. Guys should we mąkę class action lawsuit? My emails are ignored, 0 answers. I wont let them go with my money.”

Posted 3 years ago

“Ordered a jumper. It came fairly quickly, but the quality is terrible. It's already falling apart after just a couple of wears. The seams are splitting. I wrote to the company to complain and have heard absolutely nothing back!! Would NEVER use them again. Total garbage, considering they're not even that cheap. I would zero stars but it's not an option.”

Posted 3 years ago

“Ordered July, they claim to have sent in Oct (no tracking), then said oh it’s COVID, it’ll be there by Dec 23; now playing no-speakies. Scam, scam, scam. Buy have the absolute hide to send me emails suggesting other cool Merch I might like to pay for and never receive.”

Posted 3 years ago

“I would give a -1 if I could. Pre-ordered a Christmas sweater 3 months before Christmas, contacted them recently to cancel and get a refund and they basically told me the sale is done and their non-tracked shipment is somewhere they can't tell me and are not able to give any information since they do not track their shipments and used COVID delays as an excuse. I asked for a refund and they ignored me. Don't give these people your money, this site is a scam.”

Posted 3 years ago

“avoid company , scammers”

Posted 3 years ago

“Do not order from this company. Ordered a Christmas gift Nov 27th, on Dec 29th it still hasn't arrived. No tracking, I'm just supposed to trust that 1. They actually shipped it and 2. That it will arrive. Customer service is the actual worst I've ever dealt with.”

Posted 3 years ago

“I ordered a Christmas gift on Nov 27 that still isn't here Dec 29th. No tracking, nothing. Customer service terrible, they refuse to give me my money back. DO NOT BUY FROM THIS COMPANY”

Posted 3 years ago

“Ordered a Christmas sweater for my wife on 13 November.. No item ever arrived and no tracking info (how can you not ship with tracking ??) Will never order from these again .. totally frustrated and annoyed .. AVOID !!”

Posted 3 years ago

“Buyer BEWARE! I ordered Christmas sweaters on November 21,2020;they were supposed to be shipped 3-5day shipping. They have still not arrived. I emailed on December 14th,2020. They emailed that they shipped via Royal Mail on November 24,2020. They now emailed that due to Covid it takes 10-40 days to ship. I do not trust them. No tracking? I contacted my credit card to reverse the charges. I did not receive the items!”

Posted 3 years ago

“I am very disappointed in this company. I ordered my merchandise more than one month ago but still it has not arrived. I have contacted them twice and they replied that the package was mailed one month ago and the delay is not their fault because the package is in the hands of the postal service; however, they could not provide any tracking information or date of arrival. Honestly, I feel like they are a total scam. I will never order another thing from them.”

Posted 3 years ago

“So this has to the worst experience I've had ordering anything online. Ordered the Baby Yoda hoodie on June 10th with expected shipping for August. August turned to September, September to October and so on untill I finally got a dispatch notice on the 22nd of December. The one positive I can say is it arrived very quickly after supposed dispatch as o received the day after on the 23rd. When it finally arrived I am reward with an item that is clearly cheaply made badly printed and a off center print. I understand that this year in particular may cause delays but all that time and this is what I get, never again.So this has to the worst experience I've had ordering anything online. Ordered the Baby Yoda hoodie on June 10th with expected shipping for August. August turned to September, September to October and so on untill I finally got a dispatch notice on the 22nd of December. The one positive I can say is it arrived very quickly after supposed dispatch as o received the day after on the 23rd. When it finally arrived I am reward with an item that is clearly cheaply made badly printed and a off center print. I understand that this year in particular may cause delays but all that time and this is what I get, never again.”

Posted 3 years ago

“Wish it were possible to give zero stars. I pre-ordered something back in August and got the confirmation it was shipped out in October. Come December and I still have not received my order. I reached out to them in attempt to get a refund because it is evident I'm probably never going to get it and they told me that there is a delay and shipping can take a max of 40 days. It has been well over 40 days???”

Posted 3 years ago

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Merchoid is rated 4.6 based on 1,000 reviews