Merchoid Reviews

Name: Merchoid
Rating: 4.58

4.6 Rating 1,102 Reviews

90 %

of reviewers recommend Merchoid

Company Reviews

Questions

Metrics

4.6

Based on 1,102 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company sucks. I should’ve read reviews before even considering buying anything from this raggedy company. NEVER AGAIN! I ordered a sweater the first week of December to give to my friend, and based on these reviews and Merchoids crappy shipping service, looks like I won’t be giving that Christmas present till February. What a waste of money and time. This is Absolutely the worst online shopping experience I’ve ever had, please don’t buy from this company. They need to go out of business...👎🏽”

Helpful Report

Posted 5 years ago

“Who orders an ugly Christmas sweater to wear on vacation in July? I could travel from Tennessee to the UK and back in a canoe faster than their “shipping” service (a fleet of trained snails)”

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Posted 5 years ago

“Websites like this are why I will only ever pay with PayPal. placed order in October, still not here. Luckily won my PayPal dispute. I suggest everybody else put in their disputes.”

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Posted 4 years ago

“The shirt seems to be of good quality. However, the back had no images at all, its just dark blue. Guess I should have not expected some, as the site had no images showing the back, nor was it mentioned in the description. But that was a disappointing surprise, since the shirt looks very boring from behind (see image). I expected better for 55 €.”

Helpful Report

Posted 5 years ago

“My bf ordered me the Nightmare before Christmas plates round November 2020. Still waiting.... had an email in December that they will be delayed, then again in January and now nothing. I was so excited for it and it turns out to be total scam, DO NOT BUY”

Helpful Report

Posted 4 years ago

“I pre ordered The Nightmare Before Christmas plates July 2020 and these were supposed to be going out October and they never came, when e mailed I was told 16th January 2021 they should be dispatched, it’s now 27th January 2021 and nothing, no e mail, nothing. Very disappointed and I’m going for a refund now, definitely wouldn’t recommend anyone use them.”

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Posted 4 years ago

“Im from Canada i order my one piece hat on december 5th and it shipped the next day but its been two weeks and almost the winter break like i wanted to wear it to school dam tuff luck ig bad service and no tracking number.”

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Posted 4 years ago

“I was looking to buy lots of Christmas presents from here but I ordered something in July 2020 for a preorder to come out in August. I didn’t hear anything all the way into September, I then emailed them and they said it had been pushed back to October the 30th so I waited patiently and I still haven’t heard anything. Really upset about it as I was excited to receive my product. I never leave a bad review on anything either but I just can’t understand why there’s no update and why other places are sending them out but this one is not?”

Helpful Report

Posted 4 years ago

“Order doesn't get shipped in weeks, basically no customer support. Can not recommend at all.”

Helpful Report

Posted 5 years ago

“I ordered an advent calendar in July and it is now November 21 and I have yet to receive it. I question whether this company actually exists or not.”

Helpful Report

Posted 5 years ago

“This company's untrustworthy I bought over 30 hoodies and they sent me all the same Overstock old hoodies three different designs I bought over 20 jackets they sent me all the same two jackets junk jackets and then when I keep trying to fix it they just keep assisting that I have to send it back to an American company which I have attempted it will cost me over $600 which is way more than what the product is worth they are unwilling to fix the problem I have tried to figure out a resolution I have even accepted to keep the product as long as they make sure that none of my other orders are mixed up and done the same way they are unwilling to do that instead of willing to work with me they have said that they will no longer be accepting purchases from me this place is a scam do not trust them if they were anything but a scam they would be willing to work with me to fix the problem but instead they are not”

Helpful Report

Posted 2 years ago

“Great quality jumpers, sizing was spot on, loads of choice (which meant I had to go for the light side and the dark side!!!)”

Merchoid 5 star review on 11th December 2022

Helpful Report

Posted 2 years ago

“You might think it’s pricey but the product is so amazing. Great quality thick none of the high street shops sell jumpers this thick. And I am amazed as how the products are exactly similar to the the pictures on the website. Also let’s not forget how great the marvel and other designs are on the jumpers. It’s the best gift for any of the die hard fans of marvel, dc, Harry Potter and other movie and comic fans. I will be coming back to this store next year for Christmas shopping. Also their delivery, returns and refunds all are in order and they don’t give you any hassle if your sizes are a bit off. I am speaking out of experience. My husband is a UK small however the marvel jumpers are on the bigger size so I had to get him a xs. Just to bear in mind before ordering. I had an overall positive experience with this store.”

Helpful Report

Posted 2 years ago

“Merchoid have consistently dispatched my orders and they have arrived at the earliest date available. Recently bought a mystery 3x hoodies and was not a bit disappointed in any of the 3. One has already been worn a lot. Great sizing and very comfortable material! Would highly recommend”

Helpful Report

Posted 2 years ago

“I bought the Stranger Things Hellfire Club tshirt and I'm so happy with the quality. Great price too, well worth it. It dispatched quickly and arrived on time - will be using Merchoid again for any of mine or my son's geeky needs!”

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Posted 2 years ago

“My daughter absolutely loved her hell fire top, she was over the moon with it”

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Posted 2 years ago

“Fast and quick service. Added bonus of a really nice presentation case that I wasn’t expecting.”

Merchoid 5 star review on 8th September 2022

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Posted 2 years ago

“Great products at decent prices. Amazing nerdy christmas jumpers!”

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Posted 2 years ago

“Made my daughter happy with her purchase! Thankyou so much!”

Merchoid 5 star review on 3rd August 2022

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Posted 2 years ago

“Ordered a father's day present. All arrived promptly, and the gift was well-liked by the recipient. Excellent service and product availability.”

Helpful Report

Posted 3 years ago

Merchoid is rated 4.6 based on 1,102 reviews