Merchoid Reviews

Name: Merchoid
Rating: 4.58

4.6 Rating 1,098 Reviews

90 %

of reviewers recommend Merchoid

Company Reviews

Questions

Metrics

4.6

Based on 1,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid £60 for a tankard from Merchoid and when it arrived the postage box was undamaged but the box inside had a big rip in it, this to me doesn’t constitute a ‘new’ item; it also suggests to me that the item was damaged before shipping. The customer service person I talked to refuted that this was any sort of an issue, pretty much saying that the box doesn’t matter. I think it does matter, you buy a new item you expect new. Now I have to go through the process of sending the item back as they wouldn’t offer a partial refund or any other means of avoiding that.”

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Posted 1 week ago

“super quick delivery, love the bag!”

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Posted 2 weeks ago

“Really happy with my purchase, will order again.”

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Posted 4 weeks ago

“Quick delivery and reasonable price”

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Posted 1 month ago

“Recipient was happy that's all I can say fast delivery thanks”

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Posted 1 month ago

“Fast delivery and great customer service!”

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Posted 2 months ago

“Really good price, delivery was within two days.”

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Posted 2 months ago

“Fantastic product at a great price, Fast delivery Can't ask for anymore. Will be ordering again”

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Posted 3 months ago

“Delivery and item spot on!!”

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Posted 3 months ago

“The item I bought is solid and seems good quality”

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Posted 3 months ago

“Excellent service, fast delivery. Will definitely be ordering again”

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Posted 3 months ago

“Fantastic range of products, great prices and always fast delivery”

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Posted 4 months ago

“Really easy to use website. Great products and fast delivery. Only thing I don’t like is the pre-order stuff does not give exact delivery dates.”

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Posted 4 months ago

“Good service thanks to Merchoid I was able to complete a collection I have as I was unable to find it anywhere else”

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Posted 4 months ago

“From purchase to delivery it was very quick, which was a nice surprise considering some retail outlets. The Amulet is a nice size and is great to wear in general and would be perfect for cosplay! Perfect for any dovahkiin 😉”

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Posted 4 months ago

“Great price for my Loungefly bag and delivery was really quick great service”

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Posted 4 months ago

“The money has been taken from my account but I have not been sent the item.”

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Posted 4 months ago

“Brilliant quality, great selection, really cool gift ideas”

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Posted 4 months ago

“Fast delivery”

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Posted 4 months ago

“Great product and website.”

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Posted 4 months ago

Merchoid is rated 4.6 based on 1,098 reviews