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Merchoid Reviews

4.6 Rating 1,098 Reviews
90 %
of reviewers recommend Merchoid
4.6
Based on 1,098 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Anonymous
Anonymous  // 01/01/2019
I paid £60 for a tankard from Merchoid and when it arrived the postage box was undamaged but the box inside had a big rip in it, this to me doesn’t constitute a ‘new’ item; it also suggests to me that the item was damaged before shipping. The customer service person I talked to refuted that this was any sort of an issue, pretty much saying that the box doesn’t matter. I think it does matter, you buy a new item you expect new. Now I have to go through the process of sending the item back as they wouldn’t offer a partial refund or any other means of avoiding that.
Merchoid 1 star review on 16th May 2025
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Posted 1 week ago
super quick delivery, love the bag!
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Posted 2 weeks ago
Really happy with my purchase, will order again.
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Posted 4 weeks ago
Quick delivery and reasonable price
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Posted 1 month ago
Recipient was happy that's all I can say fast delivery thanks
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Posted 1 month ago
Fast delivery and great customer service!
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Posted 2 months ago
Really good price, delivery was within two days.
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Posted 2 months ago
Fantastic product at a great price, Fast delivery Can't ask for anymore. Will be ordering again
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Posted 3 months ago
Delivery and item spot on!!
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Posted 3 months ago
The item I bought is solid and seems good quality
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Posted 3 months ago
Excellent service, fast delivery. Will definitely be ordering again
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Posted 3 months ago
Fantastic range of products, great prices and always fast delivery
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Posted 4 months ago
Really easy to use website. Great products and fast delivery. Only thing I don’t like is the pre-order stuff does not give exact delivery dates.
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Posted 4 months ago
Good service thanks to Merchoid I was able to complete a collection I have as I was unable to find it anywhere else
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Posted 4 months ago
From purchase to delivery it was very quick, which was a nice surprise considering some retail outlets. The Amulet is a nice size and is great to wear in general and would be perfect for cosplay! Perfect for any dovahkiin 😉
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Posted 4 months ago
Great price for my Loungefly bag and delivery was really quick great service
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Posted 4 months ago
The money has been taken from my account but I have not been sent the item.
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Posted 4 months ago
Brilliant quality, great selection, really cool gift ideas
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Posted 4 months ago
Fast delivery
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Posted 4 months ago
Great product and website.
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Posted 4 months ago
Merchoid is rated 4.6 based on 1,098 reviews