Meter Boxes Direct Reviews

Name: Meter Boxes Direct
Address: Fox House, Stonedale Rd, Stonehouse, Gloucestershire
Rating: 4.54

4.5 Rating 1,175 Reviews

89 %

of reviewers recommend Meter Boxes Direct

Company Reviews

Metrics

Info

4.5

Based on 1,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Meter Boxes Direct:

MeterBoxesDirect Online Shop
Buy Electric & Gas Meter Boxes, Enclosures, Kiosks, Spare Doors, Meterbox Covers and Fittings.
Fast, Nationwide Delivery throughout the UK and Ireland.

Visit Website

Phone:

0844 809 4206

Email:

onlinesales@meterboxesdirect.co.uk

Location:

Fox House, Stonedale Rd
Stonehouse, Gloucestershire
GL10 3SA

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MeterBoxesDirect

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service and love the fact that the site gives exact measurements for meter doors, also telling you how to measure. There was a problem with a faulty pin on the meter door I ordered. After emailing I was sent a pack with 2 replacement pins and hinges which solved the problem.”

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Posted 2 years ago

Thank you for your review! The MeterBoxesDirect Team

Posted 2 years ago

“Parts are competitively priced and easy to fix.”

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Posted 2 years ago

Thank you for your review! The Meter Box Team

Posted 2 years ago

“Great range of products, delivered quickly, good service. Only issue was a bit expensive for what it is”

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Posted 2 years ago

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Posted 2 years ago

“Bought meter box repair kits which did the job nicely. Website is a bit clunky and apparently an auto email did not work. Submitted a query by telephone - good customer service.”

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Posted 2 years ago

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Posted 2 years ago

Thank you for your review! The MeterBoxesDirect Team

Posted 2 years ago

“The electricity meter door replacement arrived well packaged and fitted well. My only comment is that there was a surface crack in the middle of the door possibly from the moulding process but it did the job.”

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Posted 2 years ago

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Posted 2 years ago

“Haven t fitted it yet but so far so 👍”

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Posted 2 years ago

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Posted 2 years ago

“This is a nice, simple kit to fix the broken lock on my gas meter box.”

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Posted 2 years ago

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Posted 2 years ago

“I was looking for a very specific box, which was not for a meter. The person I spoke to tried their best to be helpful but admitted they were new to the job and eventually took advice from a colleague. We agreed that the box chosen would be delivered and if it was not right for my needs, then they would take it back and return my money. Delivery was quick and (with a little tweeking) the box seems fine.”

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Posted 2 years ago

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Posted 2 years ago

“I was quite taken back at how expensive a door is, in total I paid £40, £12 of that was on shipping and my door arrived smudged in what looks like grease. That said it arrived in one piece and is still a massive upgrade from the duct-taped mess we inherited when we bought the property. Also I'd like to note the website is very easy to use and I loved the fact it had an installation video, the new door was in within a couple minutes.”

Helpful Report

Posted 2 years ago

Good morning Apologies that your door has arrived with marks/grease on. would you like us to arrange for a replacement? thank you for your comments referencing our website and online shop. At Tricel Construction we appreciate every one of our customers and so your feedback is extremely important to us.

Posted 2 years ago

“works for me works for me works for me”

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Posted 2 years ago

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Posted 2 years ago

“Delivery price is high given what was purchased and the time it took to arrive.”

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Posted 2 years ago

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Posted 2 years ago

“Swift delivery; easy installation using on-line guide. Did the job intended.”

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Posted 2 years ago

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Posted 2 years ago

“Efficient Service,only delivery cost too much.”

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Posted 2 years ago

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Posted 2 years ago

Thank you for your review! Unfortunately this is how much we are charged for the delivery. The MeterBoxesDirect Team

Posted 2 years ago

“Postage a bit pricey but very pleased with the product.”

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Posted 2 years ago

Thank you for your review! The MeterBoxesDirect Team

Posted 2 years ago

“Ordered a replacement latch but would have been better value had it included a key”

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Posted 2 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. I have looked on our orders and the only order we can find is for a replacement latch which does not come with a key. If you are sure you have ordered from us, please can you email us your order number (it will start 00003) and we will look into this. The best email address is purchaseorders@tricel.co.uk We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 2 years ago

“I haven’t received my meter box yet, but I think customer service has been very good”

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Posted 2 years ago

Thank you for your review! I believe my colleague has helping you with the delivery issue. Hopefully this has now been resolved for you. The MeterBoxesDirect Team

Posted 2 years ago

“One off purchase to replace old existing box - easily solved from range. Ordered & delivered in 3 days although delivery charge a bit steep.”

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Posted 2 years ago

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Posted 2 years ago

“Only company who had gas pipe covers. Quick email once back in stock. Easy to order online. Thought £10 + vat for postage was high”

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Posted 2 years ago

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Posted 2 years ago

“Very happy with the main structure of the box however the wood mounting screws failed so I had to remove fitted items and refit LONG screws through the entire wood plate and the back box to then remount the internal meters and components.”

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Posted 3 years ago

Thank you for your review! I will send on your review to our Quality team and ask them to look into the screws we use. The MeterBoxesDirect Team

Posted 3 years ago

“They were the wrong size had to send back. 2nd time website didnt work gave up”

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Posted 3 years ago

Thank you for your review! Apologies for the website not working for you, we were not aware of this issue. If this occurs in future, please contact the team and we can take orders over the phone. The MeterBoxesDirect Team

Posted 3 years ago

Meter Boxes Direct is rated 4.5 based on 1,175 reviews