Name: Meter Boxes Direct
Address: Fox House, Stonedale Rd, Stonehouse, Gloucestershire
Rating: 4.55

“It’s not been delivered yet”

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Posted 2 weeks ago

“Door arrived broken due to poor packaging and still waiting on replacement door!”

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Posted 3 weeks ago

“Three phase Hockey stick you say is ideal for Three Phase was condemed by UKPN as it dosnt meet spec”

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Posted 3 months ago

“Look, the wrong product has been shipped to me, the delivery paper work has the correct part number but the box is different and much smaller than I need. I have raised this by email to onlinesales@ 4 days ago but have yet to receive response.”

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Posted 3 months ago

“Ordered 2 doors and only 1 delivered sadly”

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Posted 3 months ago

“Ordered a meter box door and the door arrived in the completely wrong size. No customer services or website help. I had to call Ireland for them to give me a Uk number. The man made no apology for sending the wrong item and told me to wait for another to arrive- still waiting”

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Posted 6 months ago

“equipment supplied did not fit Mitrasplas box for which it was ordered”

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Posted 10 months ago

“Very long wait, only for the fitter to tell us he could n't register the app and info box. five week wait for that to work. very poor communication from the fitter, waited all morning ( due at 9 am) he rang at 12 noon to say he would be late, eventually turned up at 1.30. Just lazy comms.”

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Posted 1 year ago

“The wooden backing in the box came away when the fixing screws along with the threads detached. A very weak fixing that meant I had to drill through the back of the box into the wall then silicon sea the top.”

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Posted 1 year ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 1 year ago

“Cost of a replacement door was very high and when it arrived I had to saw odd a bit of the bottom hinge to get it to fit the 'Standard' Gas meter box”

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Posted 1 year ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 1 year ago

“The meter box was slightly damaged on receipt and missing one of the lugs. The company were very helpful in offering an immediate replacement.”

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Posted 2 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We will contact you directly to see if you require a replacement. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 2 years ago

“The box arrived split along the seam as if it wasn't manufactured correctly. The latch hole wasn't cut. The overall outside finish was 3/10. That said collection and communications have resulted in two stars not one.”

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Posted 2 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 2 years ago

“I asked a question & had an answer the next day, great. Placed my order & delivery was on Wendsday the 24th. Where this company failed is their choice of carrier. To date, l still do not have the meter box l ordered! Delivery may now be Wednesday the 1st of December.”

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Posted 2 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. Due to high demand with deliveries and weather conditions in your area unfortunately the courier is unable to deliver your order before tomorrow. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 2 years ago

“My box has arrived without a key”

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Posted 2 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We will send a key out in 1st class post today. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 2 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We will send a key out in 1st class post today. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 2 years ago

“Item not yet delivered.”

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Posted 2 years ago

Thank you for your review, we're sorry that you didn't receive your order. I understand you have been contacted by our team and this matter has now been solved. We've sent you a new kit today. The MeterBoxesDirect team.

Posted 2 years ago

“Hi, box came whilst I was away and my wife place the delivery in the garage. I’ve just opened the box tonight but sadly there is a crack in the in the top of the frame. Please advise how I can get a replacement as I have a sparkie booked for Friday.”

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Posted 2 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. I understand you have now been contacted by our team and this matter will be solved. Don't hesitate to let us know if there is anything else we can do. The MeterBoxesDirect Team

Posted 2 years ago

“Asked for a review before even shipping product. No idea when it’s coming ordered over a week ago and needed it for installation tomorrow.”

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Posted 3 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. I understand my colleague got in touch with you and you have now received all the items. All our apologies for the delay and issues getting those over to you and for the inconvenience caused. The MeterBoxesDirect Team

Posted 2 years ago

“The service is fine and everything you could expect. However the replacement latch for my electric meter box was a sloppy fit, allowing it to open and fly about in the breeze, which is why I wanted to fit a new one as it was no better than the one that failed after 38 years. In the end I made my own latch from an old coachbolt which is adjustable with a locknut and takes up the slack and tightens it all up. To be fair to meter boxes direct I'd previously bought a different replacement latch from a different company which was the same, i.e. a sloppy fit.”

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Posted 3 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 3 years ago

“The corner of the box was broken when received . Emailed meterbox , but no response . Ended up using the box with a broken corner”

Helpful Report

Posted 3 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 3 years ago

“I am not happy with the description of meter box doors. It stated hinges were included, but on receipt of my order I found just hinge pins as part of the door moulding. This was of no use to me as my box does not have the corresponding fixing. I have had to return the door at the expense of £16 for postage. I would like that amount refunded as well as the cost of the door itself.”

Helpful Report

Posted 3 years ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The MeterBoxesDirect Team

Posted 3 years ago


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Meter Boxes Direct Reviews