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MGI Golf Inc Reviews

4.3 Rating 1,556 Reviews
82 %
of reviewers recommend MGI Golf Inc
4.3
Based on 1,556 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read MGI Golf Inc Reviews
MGI Golf Inc 5 star review on 22nd October 2025
Fred​
MGI Golf Inc 5 star review on 29th August 2025
David​
MGI Golf Inc 5 star review on 19th May 2025
Anonymous
MGI Golf Inc 5 star review on 15th May 2025
Jesse​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
MGI Golf Inc 5 star review on 5th March 2024
Barry​
10
Anonymous
Anonymous  // 01/01/2019
Customer service is excellent. Rare these days. I have had my MGI cart for 4 years without any trouble.
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Posted 11 months ago
The motor works fine and the instructional video was excellent on how to replace the motor.
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Posted 11 months ago
The best company I’ve dealt with! First off, I love the cart. Easy to control. I like the option of controlling the cart from the handle. Well built. Easy to collapse. Why is the company the best? I purchased my cart online a couple days before the Black Friday sale (therefore paid more). The company refunded me the sales difference. What company would do that. Customer for life!
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Posted 11 months ago
Quick Service
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Posted 11 months ago
Very happy with the product I bought and the time it took to get to my house
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Posted 1 year ago
The young lady I spoke with told me what to do and how to diagnose the problem. It works like a charm now. Probably will be ordering a new remote. I assume it's battery will need replacing. After 3.5+ years the car is working without a hitch.
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Posted 1 year ago
My Zip Navigator stopped working. After several emails to the service team the problem was uncovered - the motor controller. The part was not covered by the 3 year warrenty (It was 3 1/2 yrs ). A replacement part was sent by MGI. MGI had a YouTube video on how to replace it. I did it myself! Cart fixed!
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Posted 1 year ago
Excellent response to request for help
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Posted 1 year ago
Customer Service is outstanding. I lost my remote and a new one was shipped right away. Then the club found my original remote, so I requested a return. Without question they sent an RMA and refunded my payment. Michelle was in constant contact with me. Thank you.
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Posted 1 year ago
Should be able to convert to all terrain front end!!
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Posted 1 year ago
Phone call asnwered promptly with good directions.
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Posted 1 year ago
Items arrived quickly and were easy to install
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Posted 1 year ago
Perfect, just as ordered
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Posted 1 year ago
Thought we had “lost” my wife’s MGI Quad to early onset dementia. Fortunately, as the MGI rep suggested, it was a bad remote. Now the new remote is not cheap but it fixed the problem. Better than a new $1300 cart. My wife can’t live without her “Rosie” ( robot maid in the Jetsons).
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Posted 1 year ago
I placed the order for these replacement wheels late on a Friday. They arrived one week later, as shipping did not occur until sometime on Monday. They actually delivered to the wrong address, but that may have been my fault when filling out information. (I live on a circle and they delivered on the other side of the circle. Might have accidentally selected a very similar, but wrong, address.) I was able to track the package down minutes after notification of delivery. Wheels needed to be replaced due to an accident with the cart, not due to anything functionally wrong or worn out with the cart or the wheels. Customer service was very helpful. If you have to deal with MGI service, expect it to go well. This is the 3rd time I have had to call and have been very satisfied with the interaction each time. Well done MGI.
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Posted 1 year ago
Payment by card was not possible, I had to register afterpay.
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Posted 1 year ago
Erika the home office has been great. I'm kind of a nut and I have lots of questions and she patiently answers all of them.
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Posted 1 year ago
Very pleased with my Zip Navigator ATR. Over 1600 miles so far. Added 20 pounds of ankle weights to front neck behind front wheels in order to keep the front end down when climbing steeper hills. Would be nice to have a MGI designed accessory weight to purchase as an add on for hilly courses.
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Posted 1 year ago
Lady in the office was very helpful With my purchase and was delivered in two days, very impressed
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Posted 1 year ago
Was exactly what I needed.
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Posted 1 year ago
MGI Golf Inc is rated 4.3 based on 1,556 reviews