Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,284 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of the employee’s are very accommodating especially roy dela torre and julie. Julie is expert and pro she did her job very well when after his fellow worker newbie is done putting a protection she and roy double check and adjusted it and secured properly! It was satisfying to watch that my brandnew iphone 15 mint green is done having full 360 protection, also i really appreciate that they gave me a discount thank you very much roy! 👌 and i hope they maintained a culture of warm and belonging where everyone is welcome!! Stay dedicated and smile! 😁 great job! I hope this company will have a branch at Mall of Asia soon! Please! 🥹😊”

Helpful Report

Thank you, Chris, for your kind words and your 5-star rating for Mobile Outfitters. We really appreciate your recognition of Roy dela Torre and Julie for their excellent work. It's great to hear that you felt welcome and received a discount for your purchase. We look forward to providing our services to more customers like you. Thank you again for your recommendation!

“I have been using the clear coat product for many years on multiple devices for our Company, however on the 02-12-23 had a Note9 done in Gulf City, within less than 24 hours there seem to be lines in the middle of the screen like scratches, visited Trinicity branch today 03-12-23 but nothing could have been done. Additionally i have been using the more priemum product: Fusion but i guess that didnt hold up. Not sure what happened but may have to look for a more durable solution.”

Helpful Report

We appreciate your loyalty and support as a customer for many years and are sorry to hear about your recent experience. Our priority is to ensure that we always provide excellent customer service, so we would love to hear more from you. Please reach out to us directly via email at help@moutfitters.com

“Accomodating staff!”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We are delighted to hear that you had a great experience.

“Best of all”

Helpful Report

Thank you Persand for your 5 star rating of Mobile Outfitters, we really appreciate your kind words. Best of all, we look forward to seeing you again next time you need the latest in phone innovations!

“Roy and his staff was very accommodating. Although from the start we already know we’re going to get it, we still feel that welcoming vibe. They assisted all the way and even has explained how to ensure that the product works perfectly.”

Helpful Report

(Philippines) -

Hey John, thanks for the great review! We'll be sure to pass this along to Roy and his staff.

“Scratch free but not oleofobic. Fingermarks sticks to the screen more than on regular screen protectors.”

Helpful Report

Hi Ivan, Thanks for reaching out, and we're sorry to hear about the issues you're experiencing with our film. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“Dnt have the name of the lady but she was very pro ! Keep it up👍🏻”

Helpful Report

Thanks for the review, Louella! We're always happy to hear about your experiences at Mobile Outfitters.

“Ukoliko vam je stalo do toga da i nakon sto odnesete uredjaj na “zastitu” isti koristite sa svim funkcijama koje ste imali i pre njihovog “strucnog posla”, onda ipak nemojte da stitite uredjaje na ovaj nacin. Nakon sto sam pokusao da upalim telefon koji je stajao 2h u zastitnoj koverti kako bi se folija “strucno” zalepila, nisam imao uspeha. Telefonu je (valjda) pao sistem. Odneo sam na reklamaciju kod doticnih i nakon nekoliko dana, skoro pa moljenja nekog (valjda) direktora i njegovog obecanja da ce mi popraviti telefon, pa kasnijeg odustajanja jer su na neki nacin ipak “zakljucili” da sam im podmetnuo pokvaren telefon, dobio sam nazad telefon kome je otkazao Face ID. Svi koji koriste apple uredjaje, znaju da takav kvar nema popravku. Inace, njihovi serviseri su otkrili da je pokvarena prednja kamera i flet kabl. Pa su rekli da ce to da poprave, pa su odustali od popravke telefona jer sam im “podvalio”, pa sam na kraju dobio telefon sa podignitim sistemom bez Face ID-a. Ludilo… Uglavnom, ne nasedajte na ovo. Nemaju strucna lica, niko ne proverava telefon kada ga ostavite, pa tako mogu da vam vrate kakav god telefon. A rade sa prilicno skupim uredjajima za prilicno skupe pare.”

Helpful Report

Hi Nikola, Thank you for reaching out, and we're sorry to hear that you're experiencing these issues. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“Great Product! 5 star.”

Helpful Report

Hi Abrar, thanks for the review! We hope you continue to enjoy our products.

“Very good product. The look and feel of my phone is amazing!”

Helpful Report

(Norway) -

Hey, Lukas! Thanks for the kind words. We're glad you're enjoying the product!

“Got Scammed at Packages Mall Mobile Outfitters Pakistan (Mobile Outfitters Packages Mall Branch). Please be aware! I fell into deceiving demos and lifetime warranty promise of mobile protector (clear coat) by them at their packages stall and paid 10K PKR in a hope that my mobile will be safe and i don’t have to change screen protector after every few months. But to my surprise, the protector started peeling/falling off on its own within a few weeks and turned out to be 3rd quality. Visited stall with a complaint today and they had a very different attitude today. Demanded 3k more for a replacement. So what is lifetime warranty then? ‘This means we will do cheaper replacement all your life when you will visit us again once previous protector fells off’ 😂 And simply refused to be of any help!! What a shame!! Please be aware and don’t fall for this scam!!”

Helpful Report

Hi Sohail, We are sorry to hear that you are disappointed with the quality of our product. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“I am so happy I used screen protection from Mobile outfit. It is protect my phone”

Helpful Report

Thanks for the great review, Hanan! 😎📱

“Mot its more secure from any scratches”

Helpful Report

(Kuwait) -

Thank you for the excellent 5 star rating of Mobile Outfitters, Ronald! We're happy to hear that you appreciate our services.

“Love this product! Best protector for my new iphone 15!”

Helpful Report

(Norway) -

Thanks for the 5 star rating, Sten! We really appreciate that you love the Mobile Outfitters product and think it's the best protector for your new iPhone 15!

“Maybe it’s too big versus other phone cases.”

Helpful Report

Thank you for the 4 star rating, Danny! We understand that maybe it’s too big versus other phone cases, and apologize for the inconvenience caused. We are open to any suggestions that could possibly make your experience with us more enjoyable.

“..........”

Helpful Report

(Norway) -

Thank you Chelimandra for your 5 star rating of Mobile Outfitters! We truly appreciate it!

“No joke. I was reluctant to spend €70 but at this point I would have broken my phone at least 7 or 8 times. I have managed the break a CAT rugged phone as well. If you are prone to destroying things you own, getting your phone armor is a no brainer.”

Helpful Report

(Croatia) -

Thank you so much for the 5 star rating, Toni! We really appreciate your feedback. We understand how important it is to keep your devices protected, and we're so glad you found Mobile Outfitters products to be the perfect solution!

“Perfect screen protection and lifetime warranty that is valid worldwide. I recommend Mobile Outfitters and their services 🙂”

Helpful Report

(Norway) -

Thank you so much for your 5 star rating, Tomas! We really appreciate it, and we are so glad that you are enjoying your Mobile Outfitters products. Thank you for your patronage.

“Smooth and efficient ...courteous and speedy service...finger print is ok though with a slight press.....touch sensitivity is super..worthy of price...happy so far...”

Helpful Report

Thank you so much for the 5 star rating of Mobile Outfitters! We appreciate your kind words about our smooth and efficient, courteous and speedy service. It's always gratifying to hear that our products are worth their price, and we're glad you're happy so far!

“I used to apply a little comparitively high priced screen guard, ₹800 one which did not used to get set up in front of me and used to take a while to get fixed, it did not have fingerprint capability but was properly fixed, and used to be neat. At mobile outfitters I have to pay one time fee of over ₹2000 then later on ₹450? It is strong actually, I dropped my phone by mistake and noticed nothing happened to either the screen guard or the phone perhaps earlier for which the previous screen guard would have showcased a visibly of breakage. I did doubt mobile outfitters when their spray was being applied when the phone was on and I noticed some cliches for that (actually my phone was having a screen display problem and had used another third party service like buzzmeeh and later on saw they have very high negative rating on the internet with probably some FIRs against them as well...) , I'm probably rating it at that because for some reason I feel the service, the perfect fitting (when I first came the screen guard was placed over the camera, they just fit it again though not charging me), the neatness, the thorough satisfaction of paying so much or joining them for long lacks the trust maybe 🤔, but as an advantage I'm told that of the only branch they have in Hyderabad, is pretty close by to my place and is therefore convenient...”

Helpful Report

Thank you so much, Gunank, for your feedback for Mobile Outfitters! We look forward to serving you again in the future. If you ever need any help, please don't hesitate to reach out. We're here for you!

Mobile Outfitters is rated 4.4 based on 5,284 reviews