Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,228 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great product. My phone drops and I'm not concerned anymore. 😄”

Helpful Report

Thank you so much Kofi for your 5 star rating of Mobile Outfitters! We are so glad to hear that you are pleased with your products and received excellent service. We are glad to have you as one of our loyal customers.

“Very poor & bad experience.. My mobile i phone 14 pro max falls from just 1 feet & the back side of my ohone shattered.. I'm surprised.. Because i paid 6000+ rs & just from 1 feet, my phone back side is shattered. what kind of security to your customers & how can we trust you... Really really unhappy. please do the needful”

Helpful Report

Hello Shijin, We are sorry about your experience. We would like to further assist you, but we will need specific details like phone number, receipt, order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you! We look forward to hearing from you soon.

“Pathetic service. Useless product. Could not even last for one month. Staff has no courtesy. They only know to sell their product once and later if you have any complaint then will not even pay attention. This issue I faced in Avenue mall shop. So dont fall in their trap.”

Helpful Report

Hello Sarvesh, Please contact our customer support team directly via email at help@moutfitters.com for assistance. Our team will be happy to help. Thank you!

“Perfect! Service 👌 price is too much”

Helpful Report

Thank you for your glowing 5 star review of Mobile Outfitters! We're thrilled to hear that you enjoy our service. It's always great to have a satisfied customer. We also appreciate your feedback on the prices. Thanks again!

“Service delivery is top notch. The fusion screen is amazing and the warranty even gives it more credence”

Helpful Report

Hi David, We appreciate your 5 star review of Mobile Outfitters. We're so glad to have been able to meet your expectations! Thank you for being a valued customer.

“I would like to express my deepest gratitude for Ms. Millie's kind care and cooperation as she handled my complaint from the beginning globally as she communicated with concerns in Jordan to handle my complaint properly.”

Helpful Report

Thank you so much for your glowing 5 star review of Mobile Outfitters, Yazan! Your appreciation means a lot to us. We strive to provide our customers with great service and we're so glad we were able to provide you with that.

“Awesome products and excellent staff.”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We are so pleased to know you enjoyed our awesome products and excellent staff. Your kind words mean a lot to us.

“What a great costumer service Millie was very helpful and super supportive and professional You can let go wrong with Mo !!”

Helpful Report

Thank you so much for the 5-star rating, Albik! We're so glad to hear that you had such a great experience with our customer service. Thank you for being a valued Mobile Outfitters customer. We appreciate your patronage!

“Godt å få satt på en skjermbeskytter på enkelt vis hos forhandler, god å ta på og jeg synes prisen er god. Noe dyrere enn andre, men det er jo garanti for alltid.”

Helpful Report

Hi Arve, Thank you so much for your 5 star review! We appreciate your kinds words. We are happy to have you as a Mobile Outfitters customer!

“Awesome 👌 Service At Bugis Oulet 💯”

Helpful Report

Thank you Mobamed for the 5-star rating! 🤩 We are so pleased that you had a great experience with us at the Bugis Outlet, and we hope that our Awesome 👌 Service continues to be a great experience for you! Thank you for your continued support! 💗

“This is to express my appreciation for Ms. Millie in respect of her kind support and care by solving my complaint”

Helpful Report

Our apologies for the inconvenience. If you reached out to help@moutfitters.com someone will respond back to you to help.

“Millie from the customer service team provided outstanding support. Thank you!”

Helpful Report

Thank you Yahya for the 5 star rating of Mobile Outfitters! We are delighted to hear that Millie from the customer service team provided you outstanding support. We appreciate your positive feedback and your patronage!

“Customer support person Bala was very polite and well explained about the product. Continue your good support.”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters, VELLAYAPPAN! We are so glad to hear that you had a positive experience with our customer support person Bala; we truly appreciate that they were polite and provided a good explanation about our product. We look forward to continuing to provide excellent customer support in the future!

“A BIG thanks Millie, Ashish and Mehran! You and your teams have been of a great help and sincerely appreciate your extended service! I would like to acknowledge that the ownership you took in getting my concerns addressed definitely made me feel comfortable and confident while awaiting for the resolution. I love your products and will stay on as your happy customer. I wish you all the best and continue excelling! Keep up the great work! Cheers!”

Helpful Report

Thank you very much for taking the time to give us a 5 star rating, Roshan! We really appreciate you recognizing the ownership taken to get your concerns addressed, and we are thankful for your loyalty as a happy customer. We truly appreciate your kind words and are delighted that you have had a great experience with us. We are delighted to be a part of your journey with us and we are overjoyed you love our products. We wish you all the best! Cheers!

“Great, good customer service. The person explained us about the product”

Helpful Report

Thank you, Meena, for your 5 star rating of Mobile Outfitters! We are so pleased to hear that our customer service was great and that our representative was able to provide you with a thorough explanation of our product. We value your feedback and are grateful for your patronage.

“Good quality and back with lifetime warranty.”

Helpful Report

Thank you Fery for your 5-star rating of Mobile Outfitters! We are glad that you appreciate the good quality of our products and the lifetime replacement program that we have in place. We truly value your loyalty.

“I have Fusion 360 on my phone and even though I dropped it many times the phone did not break. Love the product and would also recommend Matte, which I have on my watch.”

Helpful Report

Thank you for your 5 star rating, Saga! We are so thrilled to hear that you love Mobile Outfitters and appreciate that you recommend them. Thank you for the kind words!

“I am very satisfied:-)”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters, Martin! We're so happy to hear that you're enjoying your Mobile Outfitters products.

“When I discovered Mobile Outfitters' solutions it was a revelation, now I can change my style whenever I want without changing my case or anything else and protect my phone with the best protection!”

Helpful Report

Thank you so much Naomi for your 5 star rating of Mobile Outfitters! We're delighted to know that you are so pleased with our products. Thank you for being a loyal customer.

“I have Fusion 360 on my phone and even though I dropped it many times the phone did not break. Love the product and would also recommend Matte, which I have on my watch.”

Helpful Report

Thank you Saga for the 5-star rating of Mobile Outfitters! I am so glad to hear that you had such a positive experience with our products.

Mobile Outfitters is rated 4.4 based on 5,228 reviews