Mobile Outfitters Reviews

4.4 Rating 4,891 Reviews
86 %
of reviewers recommend Mobile Outfitters
4.4
Based on 4,891 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Mobile Outfitters Reviews

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Excellent product, but too expensive
Helpful Report
Quality.. the job.. and specially the guy was all good... But the price, specially for doing it on the other side of the phone when you have already done one side.. thats too much. Few months back I've put the skin on the back and sides of my phone since Samsung have already given a screen protector on the device. I paid AED 115 for that and now just to put on the front side again i had to pay the same amt.. atleast you should've given a 50% discount on that coz anyway we are paying 21aed again to redo it.. I found that too costly.
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I went to avenues mall to change. May 28 (friday) they dont accept me guys told me to go to muscat grand mall.. I went to grand mall 1st floor they told me to go inside sharaf dg.. Im disappointed. At last inside sharaf dg accept my phone.
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Not very happy wit product Sides and back cover started peeling off I need to await to go to dubai for repasting it
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3rd time customer but as many said they r no new types of skin especially with s21 ultra models many other company's have cool designs being two different colors the one on the camera n the rest of the body is all different n cool other then that the prices hv increased especially if u wanna switch from normal clear skin to sticker u need to pay full price
Helpful Report
The team is friendly and helpful however the fitting wasn't as expected (the sides of my Samsung S7+ are not fitted well even after the 2nd attempt)
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Paid R1200 to have my phone protected. Just a few weeks later and somehow the screen protector is torn.
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Price is expensive
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Yes customer service is great but the screen protector material is a bit soft/sticky unlike glass but less finger print magnet. Screen responsiveness is a little affected.
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i like mobile outfitters but recently my phone was damaged and had to be repaired after repair i had to pay full price for covering my phone again.
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Rear foil is to short for Samsung s9.
Helpful Report
The Customer service and quality are very good. However, their prices are very much on the higher side.
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Installer left a bubble on the bottom of the screen protector. 2 extra holes on the left side of my phone’s earpiece speaker which is completely unnecessary.
Helpful Report
Hello. Thank you for sharing your feedback with us. Please contact our helpdesk for additional assistance directly at help@moutfitters.com
The screen protector tho I wanted the glass one unlike they didn't have.
Helpful Report
Had two phones covered in the past, tried to get an answer from the MO UK team but still waiting after two weeks
Helpful Report
Hello Andrew, For assistance please reach out to our customer helpdesk via email at help@moutfitters.com The are happy to assist you further.
My partner and I got our screens fitted in MOE and Virgin Dubai Mall less than 2 weeks ago and it already started to bubble. We took it back to MOE and they offered to replace it free of charge which was great but it's questionable to have a product that is defective less than 2 weeks after installation.
Helpful Report
Hi Keshika, Thank you for taking the time to provide us with your feedback! We pride ourselves on great products and customer service. If you continue to experience issues or have additional concerns, please email us at help@moutfitters.com. Again, thanks for providing your feedback!
From safety side it's OK, however the bad thing is logging in thru fingerprint is not easy like before.
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Very happy
Helpful Report
Customer service Good. Price on the higher side. Delivery in 20 minutes. Return & refund- none
Helpful Report
I have done the full body protection but after 3 to 4 days bubbles started. Very disappointed
Helpful Report
Hello Mohamed, We are happy to further assist you, but we will need specific details like name, receipt, order number, etc. Because we will need this confidential information and want to respect your privacy, please email our customer helpdesk directly at help@moutfitters.com so that we can continue to help you!
Mobile Outfitters is rated 4.4 based on 4,891 reviews