Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,356 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, knowledgeable and friendly service! Nothing is too much trouble - thank you Lisa in the Support Team and our delivery guys; Rob and Jason G, brilliant!”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely review. Lisa, Rob & Jason will be thrilled with the feedback! Jack @ Moda

Posted 4 years ago

“Matthew and Dave were fantastic. They were prompt, friendly and very helpful. The furnitures lovely I’m very pleased. Thank you.”

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Posted 4 years ago

Thank you so much for your lovely review! Let us know if there's anything you need! Jack @ Moda

Posted 4 years ago

“The patio furniture I bought still looks good as new 2 years on and the lady I spoke to recently on the phone was lovely and really helpful.”

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Posted 4 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 4 years ago

“James and.John very courteous and professional delivery guys”

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Posted 4 years ago

Thanks so much for your lovely review! Jack @ Moda

Posted 4 years ago

“Danny and Damien B who assembled the furniture were very efficient. However, it would appear that they lacked some product knowledge regarding the turntable. See my online chat with Amelia.”

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Posted 4 years ago

Thank you for your feedback and for your review! Let us know if there are any questions you have unanswered and we'll be able to consult the Customer Sales department, they'll have more information on product specifics than customer service. Thanks again! Jack @ Moda

Posted 4 years ago

“Delivered on time and Paul and Mike unloaded assembled and helped out with advice. Great delivery team and a credit to moda.”

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Posted 4 years ago

Thanks so much for your lovely review! Jack @ Moda

Posted 4 years ago

“Helpful and friendly. Not pushy”

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Posted 4 years ago

Thanks so much for your lovely review! Jack @ Moda

Posted 4 years ago

“We were very happy with our purchase from Moda. Our order arrived a couple of weeks later than we had been led to believe at the time of purchase, but it was worth the small additional wait. We opted to pay for the additional delivery service so that the delivery team set up our furniture, explained its functionality, and took away with them all the packaging. We were very glad we decided to do this and would recommend this service. We were called a day before the delivery was due in order to reconfirm the slot, and were sent a text message 15 mins before the team’s arrival on the day. The delivery team — Danny N & Damien B — were excellent. They had the furniture unpacked and assembled with the minimum fuss, and readily explained how it all clipped together and could be reorganised as we pleased. They also gave us advice on general maintenance and wear and tear. They were highly professional throughout: helpful, friendly, efficient, polite and good-humoured. We’ll certainly buy from Moda again and are glad we choose this outlet over others. Thanks guys!”

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Posted 4 years ago

Hi John and Julie, thank you so much for the amazing, positive 5* review on our services and delivery team - so lovely to see and very much appreciated! Have a wonderful summer enjoying your new Moda Furnishings and take care! :) Danielle @ Moda

Posted 4 years ago

“Paul and Mike were so friendly and helpful! Nothing was a bother. Lovely to have such helpful men deliver the furniture.”

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Posted 4 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 4 years ago

“The service we received from your sales person was just what we needed, Rebecca was very help full and through explaining your products”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 4 years ago

“Excellent service had a couple of issues but resolved with no problems Damion.C and Casmin the delivery men were very helpful and very polite”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 4 years ago

“Paul and Pete delivered it AND put it all together. And it’s great! Great service!”

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Posted 4 years ago

Our platinum delivery service means you can relax whilst our team assemble your furniture and remove any packaging. Have a great summer! Joe K @ Moda

Posted 4 years ago

“Delivery was a little later than planned , but COVID has delayed everything. Delivery was very good. Two pleasant and helpful men Paul and Mike . Not unboxed as yet but hope the furniture is as good as the service 😊”

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Posted 4 years ago

Thank you so much for your lovely review & for your understanding with our slight delay. Let us know if you need anything! Jack @ Moda

Posted 4 years ago

“Excellent customer service and delivery”

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Posted 4 years ago

We're delighted you are happy with your order from Moda. Thanks for the great feedback and the 5 stars. Joe @ Moda

Posted 4 years ago

“Liam and Terry were very friendly and efficient and ensured the products were set up correctly”

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Posted 4 years ago

Our platinum delivery service means our knowledgeable and friendly delivery team will assemble your furniture and remove any packaging. Have lovely summer! Joe K @ Moda

Posted 4 years ago

“Delivery by Damion C & Cosmin was very professional, called 30 mins prior and no problem with delivery to rear of property. Furniture well packaged etc and easy to assemble. Very happy with Moda.”

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Posted 4 years ago

Thank you for such a great review! Glad you are loving your new luxury Moda furniture! Have a great summer! Joe K @ Moda

Posted 4 years ago

“Thanks to Paul and Pete for a very smooth and efficient delivery. Lovely to meet them.”

Helpful Report

Posted 4 years ago

Thank you for your review, Paul and Pete will be pleased to hear your positive comments! We hope you enjoy your new furniture Take care, Robyn @ Moda

Posted 4 years ago

“Great delivery from Jason T and Florin G who were both very helpful. Hopefully we will get some nice weather to enjoy the new furniture.”

Helpful Report

Posted 4 years ago

Fingers crossed for some better weather soon, M! Have a lovely time enjoying your new, luxury Moda furniture! Joe K @ Moda

Posted 4 years ago

“There were/are some problems with delivery but the staff have done everything possible to help in a very friendly manner. Hence the 5 stars. Can’t fault customer service. Thanks”

Helpful Report

Posted 4 years ago

Thank you for leaving such an honest review, i am sorry to hear you have encountered problems but its great to hear our team in customer service are making things right! If you need any further assistance please do contact us on support@modafurnishings.co.uk Take care, Robyn @ Moda

Posted 4 years ago

“Visited showroom in Milton Keynes this morning after being impressed with outdoor furniture on web site. Exceptional service from Dean and expectations of furniture surpassed. Hoping delivery promised before mid July happens.”

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Posted 4 years ago

Hey, thanks for taking the time to leave your review! Its great to hear your comments, we hope you where not disappointed with our new Milton Keynes showroom :) Robyn @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,356 reviews