Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.79

4.8 Rating 4,335 Reviews

96 %

of reviewers recommend Moda Furnishings UK

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Metrics

4.8

Based on 4,335 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really wasn’t expected to be a little bit let down by the staff at Chelmsford moda. When my wife and I went into the shop we were treated very nicely offering tea coffee, I had a tea we sat down and we ordered our table and chairs. I asked if we can pay the £99 for fast delivery because we were hoping to get it by the weekend which we were informed you might be lucky it’s a minimum of 3 days but we thought to ourselves it’s a bit short notice which we totally understood. The weekend came and went we didn’t hear anything,half way through the following week my wife phoned the number and was told do we want to book a delivery date, my wife was surprised and said no we were hoping to receive our order that week. The person on the phone said we have to book a date for delivery. We assumed that was already done by the staff so we phoned the shop in Chelmsford and Claire said she would phone them and get back. They wasn’t there so she informed my wife she would phone in the morning and then phone me and let me know what was said.. Claire didn’t phone me and hasn’t phoned me my wife got a email from the people who are delivering our table and chairs. In total it will be 12 working days which isn’t the end of the world but we was told when purchasing our table and chairs it’s minimum 3 days and max 10 days.we had arranged time off for the delivery, but my wife was informed that they won’t be in our area we said we bought it from Chelmsford.My wife and I have the feeling that as soon as the order was taken that was it,we feel if my wife hadn’t phoned we still wouldn’t have heard anything,we really aren’t the type of people who wright anything negative about anyone but we just expected more from moda and there staff.Kind regards. Peter.”