Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,356 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was perfect. Louis and Andrew brought a defect to my attention and quickly advised they would arrange a replacement. The replacement is coming in a weeks time. Problems occur, it’s how you deal with them that matters.”

Helpful Report

Posted 4 years ago

“Found Daniel in the deliveries department very helpful, arranged date to suit & advised that we would get a text the day of delivery with a 3 hour time slot so you don’t have to wait in all day.”

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Posted 4 years ago

“Service was very good. Polite and friendly. Discount of some sort on a £9k order paid for upfront would have been nice, just something when you are spending that value is appreciated. Cannot speak for the product until delivered obviously.”

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Posted 4 years ago

Thank you so much for your review! The service team are always here if there's anything else we can do for you! Jack @ Moda

Posted 4 years ago

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Posted 4 years ago

Thanks so much for you're lovely review! We're sorry to hear you've had some problems but happy to hear we're already putting it right! Thanks so much & we'll speak to you soon! Jack @ Moda

Posted 4 years ago

“Mark and Brian were fantastic. Friendly and professional, did a great job of setting up our new furniture! Thanks both ☺️”

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Posted 4 years ago

“Paul and Pete came over and were very kind and friendly and were very knowledgeable in how to put everything and overall they did a great job.”

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Posted 4 years ago

That's fabulous to hear! Thank you so much for your review. I'll pass your feedback on to Paul and Pete. Enjoy your lovely new furniture! Jack @ Moda

Posted 4 years ago

“Looks superb, worth the wait for delivery, 10 weeks from order. Pete and Paul installed it, they were polite and professional, excellent job.”

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Posted 4 years ago

“Great customer service - delivered quicker than originally scheduled and phoned prior to drop off. Terry and Damien polite and friendly.”

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Posted 4 years ago

Thank you so much for your fabulous review! We do always aim to exceed expectations. Have a lovely summer with your new Moda furniture! Jack @ Moda.

Posted 4 years ago

“Vert helpful staff”

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Posted 4 years ago

Thank you so much for your review! Jack @ Moda

Posted 4 years ago

“I had my Patio furniture delivered today. It was on time, unpacked, and set up with all packaging removed. This was done by Mark and Brian, both a credit to your company in both there politeness and professionalism. Thank them again for me and it is this sort of customer service that will make me both recommend and buy from to again Thankyou Michael Cooke MBE”

Helpful Report

Posted 4 years ago

Thank you so much Michael! Mark & Brian will be delighted with your feedback & please remember, we're always here if you need anything at all! Jack @ Moda

Posted 4 years ago

“Lovely friendly delivery drivers mark & Brian. Very professional thank you”

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Posted 4 years ago

“We are really happy with our garden furniture. It did take quite a while to arrive, but considering the pandemic it’s to be expected. But Moda always kept us informed and from the delivery guys to after sales team they have been brilliant. We had a couple of glitches on the product, buy just an e mail and the team got straight back to me and sorted it out. Highly recommend.”

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Posted 4 years ago

“Easy website to navigate around”

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Posted 4 years ago

“Very helpful and professional. Good communication from placing order to delivery.”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Fantastic product with excellent customer service. Louis a abs Anthony who delivered my furniture are a credit to the company. They contacted me with an estimated time and then kept me informed as they were delayed by traffic diversion.”

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Posted 4 years ago

“Absolutely perfect went the extra mile thank you”

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Posted 4 years ago

“Excellent service from Matt, Paul and Garry !! Saw it at 1.30 delivered by 3.30.. and it’s exactly what we wanted !!”

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Posted 4 years ago

“Chris and mike’s delivery was great”

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Posted 4 years ago

It is great to hear you experienced such great service from Chris & Mike on your delivery. Have a great summer and enjoy! Joe K @ Moda

Posted 4 years ago

“Great service Excellent furniture Delivery team Louis and Anthony did an amazing job”

Helpful Report

Posted 4 years ago

Thanks, H! We're glad you love your new furniture. I hope you have maximum enjoyment during the Summer! Joe @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,356 reviews