Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.77

4.8 Rating 4,359 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,359 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really did have terrible service from Moda, delayed furniture, damaged furniture and no customer ownership. However Robyn Heathcote was fantastic and she really restored the faith in Moda’s desire to be a reputable company. She researched my complaint before we spoke and told me what had happened, she had bag loads of empathy, she resolved all my issues and owned the situation from start to finish. I would suggest you get her to train your entire business on how it’s done. Thanks Robyn, great work.”

Helpful Report

Posted 5 years ago

Jody, this is a great review to read. I do apologise for your earlier struggle, but even better to hear we have worked with you and reached a 5* star resolution. Lots of learning for us to take away here, Thank you! Joe @ Moda

Posted 5 years ago

“I found Henrietta very helpful and would strongly recommend her if any of my family or friends need any outdoor furniture.”

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Posted 5 years ago

Hi Shaun, Thank you for your great feedback and for your kind words on our lovely Henrietta, very much appreciated! :) Have a lovely summer and take care! Danielle @ Moda

Posted 5 years ago

“Excellent furniture with superb customer service when ordering. Outdoor furniture came earlier than expected and was delivered almost to the minute of their ETA Delivery drivers were courteous and efficient. Cannot fault.”

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Posted 5 years ago

Hello there, Thank you so much for the amazing feedback on both the ordering process through to delivery, it's great to see and very much appreciated! :) Enjoy your new Moda furnishings and have a wonderful summer! :) Danielle @ Moda

Posted 5 years ago

“Leon and John came to deliver our furniture today, both very welcoming hard working lads. Happy with their service thanks boys.”

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Posted 5 years ago

“I placed my order with Maria, who was very helpful and polite.”

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Posted 5 years ago

“Great guys happy after a 4 hour drive . Got me out of bed. ✔️”

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Posted 5 years ago

Hi Anthony, what better wake up call to get than a delivery from John and Leon, with your Moda order! Enjoy Joe @ Moda

Posted 5 years ago

“Delay between order and delivery due to understandable supply issues but well worth the wait. Furniture looks really nice and is obviously of good quality. Paid a little extra to have it all set up etc and packaging removed. Again, worth it and thanks go to Leon and John.”

Helpful Report

Posted 5 years ago

Michael, thanks for the honest feedback regarding your experience. Thankfully delays caused earlier due to the pandemic and worldwide shipping seem to be easy and deliveries are leaving us as per the lead times on our website currently. Glad you enjoyed the Platinum delivery, with our in house delivery team setting your furniture up and removing the packing, nothing better! Enjoy Joe @ Moda

Posted 5 years ago

“Excellent website great quality and style Delivery on schedule, helpful drivers Leon and John brought goods into the garden Would highly recommend”

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Posted 5 years ago

“Great website, excellent style and quality. Kept informed of delivery date which was right on time, both drivers Leon and John very helpful with goods delivered into the garden Would highly recommend Moda bring on Summer !!”

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Posted 5 years ago

Hey Janet, we are excited as you are for the Summer! Brilliant review, thanks so much for taking the time to leave a review of your whole experience with us. Enjoy! Joe @ Moda

Posted 5 years ago

“Great help with advice via online chat”

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Posted 5 years ago

“This is the third time I’ve purchased from Moda as I believe the quality of the product to be the best on the market. Ive dealt with Georgina on all occasions and found her service to be of the very highest standards.”

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Posted 5 years ago

Hello Jason, we love to receive feedback from loyal customers. So pleasing to hear your comments regarding the quality of our product and the support given by Georgina. I hope you enjoy your new purchase. Stay safe! Joe @ Moda

Posted 5 years ago

“Many thanks to Leon and John for delivering my furniture today, prompt, polite and efficient”

Helpful Report

Posted 5 years ago

Thanks for the great feedback. The benefit of having an in-house delivery team means we can provide a delivery service that really works for our customers, offering slots that suit you, with COVID safe contact-free delivery. Joe @ Moda

Posted 5 years ago

“Fantastic service from start to finish and quality of furniture is very good. John and Leon from the delivery team were brilliant - turned up bang on time, were extremely professional and helpful and took the time to explain everything we needed to know about our new furniture.”

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Posted 5 years ago

“Couldn’t be happier with the service we have received and super fast delivery. Ant and Louis dropped of the items super fast and very lovely gents. Thanks”

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Posted 5 years ago

We're really proud of our in-house delivery service and team, Julia! Thanks for the great feedback, we really appreciate it. Joe @ Moda

Posted 5 years ago

“Absolutely delighted with our purchase and the delivery men - Leon and John - were absolutely fantastic! We’re quick and thorough and explained all we needed to know. Thanks guys.”

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Posted 5 years ago

Thank you Tracey, Leon and John will be delighted with your feedback. I hope you enjoy your beautiful suite. Joe @ Moda

Posted 5 years ago

“Very easy to follow on-line ordering”

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Posted 5 years ago

Always great to hear customers are finding the right product and being able to order with ease. Thanks Jeremy, we love your feedback. Joe @ Moda

Posted 5 years ago

“Ryan and Richard are a very pleasant team, they went above and beyond making sure I was happy with the location of my furniture. Thankyou will recommend moda to family and friends”

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Posted 5 years ago

Great review, thanks so much for your comments on our in house delivery service! I hope you have lots of time to relax on your new furniture. Joe @ Moda

Posted 5 years ago

“Absolutely delighted with our purchase and the delivery men - Leon and John - were absolutely fantastic! We’re quick and thorough and explained all we needed to know. Thanks guys.”

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Posted 5 years ago

“V Good”

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Posted 5 years ago

“Leon and John delivered today - freezing weather, narrow country lanes. Arrived when they said they would, very pleasant polite and helpful. Thanks to both.”

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Posted 5 years ago

Moda Furnishings UK is rated 4.8 based on 4,359 reviews