Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.77

4.8 Rating 4,360 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,360 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery and exchange by Leon and John thank you”

Helpful Report

Posted 5 years ago

“Guys were spot on time for delivering and very helpful”

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Posted 5 years ago

“Leon and John, we’re great. Very efficient and called 20-30 mins before as expected so that I could be around. Very professional and polite in this strange time. Love mods furniture and there delivery. Great work guys. And be safe. Chris - Hitchin”

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Posted 5 years ago

“Very good web site easy to follow”

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Posted 5 years ago

“Service over the phone was great - Henrietta was fantastic !”

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Posted 5 years ago

“Delivered on the day, Nyle & Barry were great, put the furniture where I needed it and explained how to unpack the table. Spot on service.”

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Posted 5 years ago

“Marie was very helpful and friendly when I phoned to place my order”

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Posted 5 years ago

Thank you Carol, much appreciated. Joe @ Moda

Posted 5 years ago

“Easy purchase. Great website.”

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Posted 5 years ago

“Staff very knowledgeable and helpful”

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Posted 5 years ago

Great to hear Julie, our Sales Team pride themselves on knowing everything there is to know about Luxury Outdoor furniture, from lighting to fire pits. Stay Safe! Joe @ Moda

Posted 5 years ago

“Delivery by Leon and John very efficient and ahead of schedule”

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Posted 5 years ago

“Today's experience with Lucy was 5*. My experience until today was 1* and I would not recommend anyone to buy Moda furnishings. I hope my faith can be restored over the coming months.”

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Posted 5 years ago

Hello Andrew, I am so pleased to hear Lucy has been able to restore some faith in us. I am reviewing your journey to date and would like to give you a call to discuss further. I will be in touch tomorrow. Joe @ Moda

Posted 5 years ago

“I called to talk through the products as I had not ordered before and the lady was very helpful and gave me all the details I asked for which helped me to place the order there and then. I am looking forward to receiving the furniture and then the warm weather.”

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Posted 5 years ago

“Excellent service and quality”

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Posted 5 years ago

“All in all we had to wait a long time for our furniture the customer sales team were very good with updates on when our furniture would be delivered, I’m giving this score because the delivery was excellent, they came & set up & were very friendly they also had no problems finding us to say I am very pleased with how the furniture looks.”

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Posted 5 years ago

Julia, thanks for the great feedback. We are so sorry for the delay, the issues with world-wide shipping made worse by the global pandemic have caused a small number of our customers to receive their orders later than we would like. So glad you are happy with the quality and the service provided by our team. Joe @ Moda

Posted 5 years ago

“Alway quick and easy to use...gorgeous product too!”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

Nicola, we've been working so hard on customer service, from new systems, simplified options when you call us, and introducing our customer service department to live chat for a faster means of getting in touch. Thanks so much for the 5 Stars Joe @ Moda

Posted 5 years ago

“Delivered on the day, Nyle & Barry were great, put the furniture where I needed it and explained how to unpack the table. Spot on service.”

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Posted 5 years ago

“Absolutely brilliant service from Leon and John. Great guys!!”

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Posted 5 years ago

“I am very impressed with Moda and would recommend. When our 5 year old chairs developed a defect they were efficient and helpful in replacing them. Thanks to Leon and John for prompt delivery.... a good service all round.”

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Posted 5 years ago

Hello J*, thanks for the 5 Stars and the feedback regarding our aftercare service. At Moda we want you to enjoy your beautiful outdoor furniture for the long term, which is why we offer a leading 7-year warranty, Always happy to help. Stay Safe! Joe @ Moda

Posted 5 years ago

“Great service from Moda after following up on late delivery and then a damaged item. Promptly rectified and replaced. Thanks to Nyle & James who were extremely helpful.”

Helpful Report

Posted 5 years ago

Moda Furnishings UK is rated 4.8 based on 4,360 reviews