Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Modanisa Reviews

1.6 Rating 312 Reviews

13 %

of reviewers recommend Modanisa

Company Reviews

1.6

Based on 312 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Modanisa Reviews

Write Your review

Tell us how Modanisa made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Modanisa 1 star review on 15th January 2024

Modanisa 5 star review on 1st May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with Modanisa the customer service was good.the refund number cut me off so went to sales team. Quick and easy returns with no questions asked. The material is very good quality.cheap prices when on sale and classy goods. The sizes are not accurate always read the item size before you buy.go for next size up the clothes are fitted and small sizes. Overall I was happy because it’s cheap to send back items you don’t like.”

Posted 4 years ago

“I loved the evening dresses I bought awesome fitting ..!!!!”

Posted 5 years ago

“I ordered 2 items. One was a swimsuit and the other a sports bonnet.. Just wanted to warn people about the size chart. according to the size chart I fit a small, (although I knew wasn't the case) and ordered a medium just one size above. still very tight fitting. I would advise to order 2 sizes up for anything. Mine was a swimsuit. Also the quality of fabric is very light, but I would not say swimwear material. Also it says fully lined. its lined at the bust area...They sent me a swim cap instead of a bonnet I ordered. They did refund the money... I am contemplating all these bad reviews to see whether I should really buy some more..”

Posted 2 years ago

“I like modanisa. Their size charts confused me at first but now i got used to ordering the right size now. Their dresses are usually very long but i’m just short so no complaint there. My orders arrive in a week or less. I’m just sad that one of my dresses didn’t come with a belt like it was supposed to and their customer service is terrible. Last time i ordered the wrong sizes and wanted to cancel before they sent it to me, and they never responded to my email and i can’t wear those clothes anymore.”

Posted 2 years ago

“I did receive my package after just a couple of weeks (I live in the USA), however the quality of the clothes is not as I thought they would/should be. They are see-through, light materials. As someone who wears the hijab this made me very disappointed. They look nice, yes, but I don't agree with their prices. You could probably buy similar things for cheaper price. If you must, you can buy from them, but I wouldn't recommend right away.”

Posted 3 years ago

“I ordered many times, and it is hit or miss with every order! my last order was a miss, not so much the quality but the sizing, all skirts were very tight. On other orders I had one dress that came ripped and a couple of dresses that were seethrough, great for modesty hey! And very snug dresses that I cannot wear outside. You can get great quality or awfully cheap? depending of the brand you get, it's too much of a hassle. I only had a problem once regarding missing parcel but it was sorted, that was 4 years ago. So I gave them lots of chances, time to move on. It won't let me upload a photo of the size 46 dress than can only look large on a XS person”

Posted 3 years ago

“Modanisa is a genuine website, the dress I ordered was gorgeous in style but the material quality is horrible. All the details in the material was coming off. I will still buy from them again, just suggest that they use good material.”

Posted 3 years ago

“I'm always looking for modest clothing stores, so I was at first excited to find Modanisa. While the store does have a large selection of stylish and modest outfits at an affordable price, I was disappointed when the outfits I bought arrived, as they aren't what I had expected. The store seems hit or miss--I bought a few skirts that are decent quality, but others are terrible quality. I had hoped to give them to a friend for a gift, though I was unable to because the quality wasn't good enough.”

Posted 3 years ago

“Cheap clothing, meaning not quality, so don't expect anything more. Great to wear for a short period of time. Hand wash gently and hang to dry. You absolutely have to order 2 or 3 sizes up! Maybe their sizing is different in their country.”

Posted 3 years ago

“I have bought Modanisa clothes recently. If I were to be honest, my experience could’ve been a bit better. The sizing measurements and guides were misleading so most of my clothes were wayyy too big. Also, customer service took a long time to respond, I wanted to cancel an order before it shipped but they saw my request late. I had to tailor them to fit me but otherwise the fabric is very breathable and comfy. They are very nice designs and modest!”

Posted 3 years ago

“I ordered quiet a few things from Modanisa and I was very satisfied but a black coat at the end disappointed me very much it’s material was very bad I threw it straight away.”

Posted 2 years ago

“I order two dress one big one small the color came wrong. Not matching the pic at all..”

Posted 3 years ago

“I order January 6 but so far I did not get my order . The company saying delivered but it is not true. Have hard time to communicate with there massaging systems”

Posted 3 years ago

“I just got my parcel. Poor quality clothes and these are not exactly same as shown in the pictures. Thin material”

Posted 3 years ago

“Found many good item & made my 1st order. Apart from order confirmation, I received no updates . Items weren't as top quality as shown in pictures, but their ok. Scarves were very thin though. When trying to return one item (sizes run smaller btw). I relentlessly called the number they provided, no response. And was diverted to a mailbox that "was not set". Sent an email, to be shocked that I HAVE to pay 9.90$ for Express shipping to US address if I want a quick refund (despite dropping it at a UPS point), or send the package to an address in Turkey & wait two months for refund!!!! I felt cheated out of my money & no justification for the $9.90 from my refund”

Posted 3 years ago

“Paid over £80 for delivery charge for a large order. Have tried contacting them several times no response. My order has gone awol. They finally called me back today and said it will come within 2days. Asked for a refund on delivery as they have failed to give my order when expected they go that delivery charge is for the shipping company not for modonisa. They don’t understand the basic of customer service. The worse part is there is a language barrier!! For such a large company they need to hire people that can fluently speak multiple languages because they did not how to to respond to my reasoning. It’s ridiculous. They stated management will only reply via email and it has already been 5days since I emailed them! DO NOT SHOP HERE.”

Posted 3 years ago

“I had ordered 4 bags. I am happy with 3 of them , but the 4th bag which is claimed as BHPC, has got a rough handle by which my hands got hurt several times. I wanted t return it, but I am asked to pay the shipment fees which is double the amount of the bag. This is an issue with the product and still I am not able to return it because I am asked to pay . If the product has an issue you should have some way out to return it rather than making the customer to lose the money. In this case I am compelled to keep an item which I didnt like because if I return i will lose a good amount.”

Posted 4 years ago

“Bad serviz unfortunattly! Few times i ordered some products from this site only 2 tuniks was nice and quality!The other thinks i ordered was no right size and guality was no good.”

Posted 4 years ago

“Sizes are incorrect and dont get full refund on returns.”

Posted 6 years ago

“A very, very bad company and the return fees are very high, even though they do not mention these expenses in the return request”

Posted 1 week ago

«
1
2
3
4
5
»

Modanisa is rated 1.6 based on 312 reviews