Modanisa Reviews

Name: Modanisa
Rating: 1.60

1.6 Rating 312 Reviews

13 %

of reviewers recommend Modanisa

Company Reviews

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Metrics

1.6

Based on 312 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Modanisa 1 star review on 15th January 2024

Wafaa

Aisha

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was surprised when I received my order a week after ordering it. The dress sizes was accurate to the grid provided. Quality of dresses varies depending on the dress but over all not bad for the price. Happy with the purchase and will definitely shop again.”

Helpful Report

Posted 2 years ago

“Modanisa have good quality clothes. website is easy to navigate however i did realise that there was no order confirmation sent to my email not to worry though because you can easily track your parcel from the account. Customer service assistants were friendly. It is very hard to reach them by email because i have noticed they don't reply so instead i use the chat feature on the website and get hold of them all the time. Delivery did take 10 days for me so i had to keep checking in with them about what was happening with my parcel.”

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Posted 3 years ago

“I ordered 6 dresses for the first time buying from this company. all were the same size however 2 of them were too tight, 2 perfect fit and 2 slightly long, the fabric is absolutely lovely on all of them easy iron or no iron so that's brilliant, luckily I managed to sell the 2 that were too tight and can take the 2 long ones up otherwise to send them back would have worked out very expensive. overall a good buy, looking now to buy some more, you have to get a couple of sizes bigger than your UK sizes. Im happy with my order.”

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Posted 3 years ago

“I am happy with Modanisa the customer service was good.the refund number cut me off so went to sales team. Quick and easy returns with no questions asked. The material is very good quality.cheap prices when on sale and classy goods. The sizes are not accurate always read the item size before you buy.go for next size up the clothes are fitted and small sizes. Overall I was happy because it’s cheap to send back items you don’t like.”

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Posted 4 years ago

“I loved the evening dresses I bought awesome fitting ..!!!!”

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Posted 5 years ago

Modanisa is rated 1.6 based on 312 reviews