Modanisa Reviews

Name: Modanisa
Rating: 1.60

1.6 Rating 312 Reviews

13 %

of reviewers recommend Modanisa

Company Reviews

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Metrics

1.6

Based on 312 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Modanisa 1 star review on 15th January 2024

Wafaa

Aisha

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered a dress for eid which came in time and in good quality I will definitely be buying from them again. Delivery time is pretty quick 4-5 business days.”

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Posted 3 years ago

“This is my first time to order from Modanisa and I absolutely loved it ! I ordered shawls and bonnets , I was a little hesitant if the colors and quality will turn out good but it exceeded my expectations and looked exactly like the pictures shown. I will definitely order from here again. Also , I would like to mention I was a little disappointed by the aramex guy as he gave me the package without wearing gloves or mask. I think it was careless specially during these times and they ought to be as careful as possible.”

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Posted 4 years ago

“I ordered few shawls and bonnets , totally loved it , each of them was exactly like the picture . Delivery was smooth too. This was my first time and it was amazing experience . I am sure going to order again from here soon. Just was a little disappointed by the aramex man who came to give the package, he wasn’t wearing gloves or mask!”

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Posted 4 years ago

“I am happy with my purchase. They fit good,look good, customer service was good, and were delivered on time. Thank you once again, Modanisa!”

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Posted 4 years ago

“I have ordered a dress it came right on time, true to size, excellent value for money, happy with the dress can't wait to wear it on a special occasion. Thank you Modanissa”

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Posted 4 years ago

“My order was very easy to track and arrived extremely quickly. I loved everything! The fit ran just a little bit small, but I often face this problem when I shop, so I know it's me. (I can, however, zip up both trousers and move around easily and get up and down with my kids.) All the items were lovely! Best of all, they sent me a free hijab; I was worrying that I would just get a random color that doesn't suit me at all, but they sent me a black one which I had been needing anyway and completely matched the black and neutral colors of my order. I'm thrilled with this experience and plan to order again in shaa Allah.”

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Posted 4 years ago

“Awesome customer service, got delivered my items on schualed delivery date. Luv their clothing high quality fabric, have ordered two times, willing to order again soon. Thank you modonasia❤🙏”

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Posted 4 years ago

“Superb, material and styles. I am shocked to see such bad rating. The dresses were a bit too long for me but I easily hemmed myself. The material is excellent/ not cheap like other online materials. You just need to find the right style for yourself . I am so pleased with my previous buy that I have ordered more dresses. Will write an update as soon as I get my new purchase. Thank you very much modanisa ,you are doing an excellent job.”

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Posted 4 years ago

“All the time l find nice cloth I,m so happy with Modanisa thanks.”

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Posted 5 years ago

“Modest like my dress from Kuala Lumpur”

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Posted 5 years ago

“I love the whole collection”

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Posted 5 years ago

“I ordered from the US on December 27th and received my package in less then a week from Turkey. I am 5'10 and 180 pounds and the clothes are gorgeous the material thick and more beautiful then the pics. I will definitely be a returning customer thank you so much. I do not understand the negative reviews- "Newly Muslim Convert :) - Alhamdulillah”

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Posted 5 years ago

“I am so happy with modanisa product and delivery timing!! It’s on point !! I had read lots of bad reviews on modanisa which put me off for a while from ordering .. but then I was like why not! and now I can’t stop ordering ! I have parcels coming through weekely !!”

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Posted 5 years ago

“always find my likes”

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Posted 5 years ago

“Thank you so much! The skirts I ordered are perfect! They are ankle length and very nice for the price! I am in the US and received my order in TWO days WOW!! I ordered from here a year ago and it took about 10 days to arrive so I wasn't expecting my order so fast! And on my last order customer service called because I had to wait! I am Christian and its very hard to find skirts that are ankle length here so some of us make and sell our own skirts but they are too expensive. This company has my trust and as for all the bad reviews, I think some of those reviews are false. Thank you so very much Modanisa!! Your company is awesome!!”

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Posted 5 years ago

“great material, true to picture and size, wonderful designs, even the estimated time of arrival is so far genuine and accurate, it doesn't take too long to arrive.”

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Posted 6 years ago

“Amazing service. Got the clothes and they were amazing”

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Posted 6 years ago

“I was surprised when I received my order a week after ordering it. The dress sizes was accurate to the grid provided. Quality of dresses varies depending on the dress but over all not bad for the price. Happy with the purchase and will definitely shop again.”

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Posted 2 years ago

“Modanisa have good quality clothes. website is easy to navigate however i did realise that there was no order confirmation sent to my email not to worry though because you can easily track your parcel from the account. Customer service assistants were friendly. It is very hard to reach them by email because i have noticed they don't reply so instead i use the chat feature on the website and get hold of them all the time. Delivery did take 10 days for me so i had to keep checking in with them about what was happening with my parcel.”

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Posted 3 years ago

“I ordered 6 dresses for the first time buying from this company. all were the same size however 2 of them were too tight, 2 perfect fit and 2 slightly long, the fabric is absolutely lovely on all of them easy iron or no iron so that's brilliant, luckily I managed to sell the 2 that were too tight and can take the 2 long ones up otherwise to send them back would have worked out very expensive. overall a good buy, looking now to buy some more, you have to get a couple of sizes bigger than your UK sizes. Im happy with my order.”

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Posted 3 years ago

Modanisa is rated 1.6 based on 312 reviews