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Modernize Reviews

4.6 Rating 4,896 Reviews
89 %
of reviewers recommend Modernize
4.6
Based on 4,896 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Modernize Reviews
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Phone:

8882957308

Email:

nlafferty@modernize.com

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Modernize 1 star review on 3rd October 2024
Verified Buyer
Modernize 1 star review on 25th June 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
They never stop calling!!
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Posted 12 hours ago
Absolute harassment! Called every hour around the clock . You answer & a AI machine tells you to call back during business hour's. I will reaching out to an attorney tomorrow to see what my options are to stop this harassment calls every hour
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Posted 1 month ago
This company is not authorized to conduct business, and they urge you to keep making deposits even though they won't allow you take money out or close your account. They tricked me into thinking they were real and had me invest all of my savings.They insisted on receiving additional money from me before I could take my money out when I wished to. I consented and paid, but they said that I still owed money and that I should. They stopped responding to my emails because I refused to pay them after sending everything I had and had nothing left. They are wholly fraudulent. I got my investment and profit back after i reported them to AixaLtd. com through their website with evidence shows that i was scammed by Modernize.
Modernize 1 star review on 3rd October 2024
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Posted 2 months ago
I would give zero stars if I could. They won't stop calling me, I blocked the number but I still get notifications. I have called them twice and told them to stop calling and they won't stop. I have filed a complaint with the BBB, and I'm about to call my lawyer.
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Posted 3 months ago
be weary of fake investment companies , i was conned off 89k by this company and it took the intervention by Againstcon.com to track and get back my money
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Posted 5 months ago
be weary of fake investment companies . i was conned by this company and intervention by Againstcon.com made tracking and getting back my money very easy
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Posted 5 months ago
If I could give them a half 1/2 of a Star ⭐️I would and that would be TOO MUCH! Here’s why: I held a recorded call with Misty Whitley who stated on this introduction call that the “WARM TRANSFER” calls charged by Modernize was $100 per transfer! However, she wrote the CONTRACT stating $200 per WARM TRANSFER which was brought to my attention on Thursday, June 20th by the Onboarding Manager Sonny Perea! Sonny stated he would have to reach out to Misty! Misty called me on Friday morning, June 21st at approximately 10:17am stating that she NEVER informed me on the recorded call that WARM TRANSFERS cost $100! So I said “Well, let’s REPLAY the call back”! Misty rREFUSED! I spoke to Sonny thereafter, who has shunned away because he knows she was wrong! This is Misrepresentation! How would you like it if I told an Homeowner a FULL ROOF REPLACEMENT was $25k but wrote the Contract for $35k? Misty “Misrepresented” Modernize and they did not have the personnel to onboard any contractor as Sonny stated a profile would be ready on Monday. I asked to speak with Senior Management and they have not returned any of my calls or replied to any emails; which makes me thinks “Modernize is a Scam” to charge Contractors UNETHICAL PRICES to gain a Commission! MISTY IS SHISTY! RUN! Because if they try to CHEAT THE CONTRACTOR NOW; UPFRONT, the. They Will Cheat THE CONTRACTOR LATER; ON THE BACKEND WITH MANIPULATING number of transferred calls! I had to CORRECT SONNY on the call with his PowerPoint presentation via Zoom where his SLIDES MISCALCULATED! They think we as Contractors are TOO BUSY and can’t READ OR COUNT NUMBERS - all we know is physical labor - not administration; RIGHT FIELD - WRONG CONTRACTOR! Here’s the BIGGEST WOOL Misty tried to pull over was…..The CALL was never recorded; that’s why SHE CAN’T PLAY IT BACK AND THAT’S WHY SONNY NEVER CALLED BACK - because they do not have ANY proof Misty stated! As Misty suggested to Me “GO TO HOUZZ”. She was right because HOUZZ has more leads, don’t recycle or share AND it’s a FLAT FEE of only $500”! See attachment! Thank Me Later! Bests,
Modernize 1 star review on 25th June 2024
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Posted 5 months ago
I would never ever do business with this companies & the people they represent. I made the mistake of asking for one quote. I didn't like the quote & got someone else. I asked them to stop calling me. They called me 2-3 times a day for 4 weeks. Didn't matter if I blocked them, itcame from a differant numbers. I asked them numerous times to stop calling. I wouldn't even get 2 words out & they would hang up. I called them back and they would say my name & I would start to say something & they would hang up. This last week I had enough and started to be rude with them. You say why did i even answer the phone? If you don't answer your phone they call over & over....I had 15 calls in a 60 minutes! Once I answered they didn't call back to the next day.
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Posted 5 months ago
I blocked this number but you can see many calls still coming. Please STOP OR A LAW SUE WILL TAKE PLACE. Why leave my email address you would only see me emails I don't want
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Posted 6 months ago
Spammers and scammers. “Legit” companies don’t have to sink to this level.
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Posted 6 months ago
Spammers. Won’t stop calling.
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Posted 6 months ago
Too many unwanted calls
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Posted 8 months ago
Liars , thief’s, and low life’s. They lie about there lifetime warranty’s to make a sale. Half ass the installation using caulking to cover up their terrible work. Then tell you through email only the truth. That you are on your own when need things fixed. Terrible company.
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Posted 8 months ago
Spent thousands of dollars on windows I was told had a lifetime glass and screen warranty. 3 years later they say no warranty for broken window and they are no longer in the valley. Terrible installation as I had to personally caulk all the windows and am now stuck paying for broken glass. Do not recommend this company for any home improvements. Liars, thieves, poor craftsmanship. Just all around garbage
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Posted 10 months ago
Spent 3600 for leads up front. Received 1 lead in 3 months time. Horrible!!!!
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Posted 11 months ago
Extremely unprofessional company. They like to but the hell out of you even when you ask them to remove your number.
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Posted 1 year ago
I haven't even had a chance to speak with them about anything home improvement related. They have the most harassing phone calls I have ever experienced. They call three times in a row when I am in the middle of meetings at work or at home not feeling well. I have declined their calls and they call back less than 30 seconds later. They continue to do this for two weeks. I finally lose my cool and answer the phone and yell at them. Then they wait a few months and it starts again.
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Posted 1 year ago
They make thousands and hundreds of thousands of dollars for sending you leads that are absolutely of no value. They don't vet the lead at all send it to your company and charge you hundreds for each one. Not good for business, maybe they're good for the customers looking for contractor's but they're horrible for contractor's. Take a look at the difference in positive reviews and negative ones. Something is very off about them. The negative ones are detailed and explain what's wrong with Modernize while the positive are one word reviews....... seem fake to me!!!!!
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Posted 1 year ago
BUSINESS OWNERS READ:: Came on here to read about this company after the horrible experience I had with a Rep Ryan. I wasn't wrong about how I felt, first 1 star on the top had the same guy's name in it with a similar experience. The guy will give you a call to onboard you, he will go ahead and ask all the questions about your company and how you guys operate. When you want to really find out what this is all about first and how the lead system they provide works he says they are simple questions you can answer very quickly if you have the experience. He will portray the situation as you need them more then they need you and you might not even qualify to work for them but will talk all the bad stuff about the other companies that operate better than him. When you ask for a supervisor he will refuse to pass you over to anyone else and refuse to do any business with you guys. The worst type of person you can have to represent your company. I DO NOT RECOMMEND WORKING WITH THIS GUY AT ANY COST!!
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Posted 1 year ago
I had the unfortunate experience of working with the sales representative, Ryan, from Modernize. From the start, he was extremely rude and seemed more interested in asking invasive questions about my company rather than sharing information about his own business. His lack of transparency and unprofessional demeanor made it clear that we would not be doing any business together. I do not recommend working with Ryan or Modernize due to their poor customer service.
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Posted 1 year ago
Modernize is rated 4.6 based on 4,896 reviews