Modernize Reviews

Name: Modernize
Rating: 4.61

4.6 Rating 4,886 Reviews

89 %

of reviewers recommend Modernize

Company Reviews

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Metrics

4.6

Based on 4,886 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

8882957308

Email:

nlafferty@modernize.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not sure if they work or not have to wait for a rain. Installed in winter in Wisconsin. This is a huge investment for a homeowner. Our salesperson oversold the product. He guaranteed we would not see the ice damning problems we had. It was his closing deal and a lie. The company did not back the customer that was blatantly lied to. I am in business and if a sales person lied about the expectation of the product we would in a heartbeat make it right. We were not asking for a refund but a discount on a very large investment. Beware of a company that has salespeople that would lie and do anything to get a sale. Worse a company that stands by the lie and does absoluetly nothing about it!”