“The garment was first class. During the period that I was waiting on the package arriving, I was scammed from 3 different sources, looking for postage money, and your staff kept me well informed regarding when to expect my package to arrive. Thank you.”
“Stay away.
Falsely advertised terms of return.
Ended up having to pay to return faulty items. Not happy
They refused to resolve.
Items were faulty. And also too big. Some didn't even look like photos.
They just keep passing you onto different people and having to explain everything. With no results. What a waste of time and money”
“I love all my Modlily purchases! Everything is beautiful and well made. I do wish delivery could be a little quicker, but these are unusual times. Customer service was good to check back to make certain I had received my purchase.”
“Got an exchange on one item and refund on another. Only thing I don’t like is the amount I had to pay to send back the items. Order #MM2204202024235011”
“It was delayed at a point due to Covid19. But, I received all of my items so comfortable great quality. And when I received an email tbat something was no longer available...the refund was in my bank account before I opened the email.”
“Placement of order to actual delivery of items is excessive and so disappointing in that respect.
However the items ordered are flattering and comfortable to wear. Sadly manufacturers are not aware of a UK DD bra size and therefore items slightly too small in this area but can still be worn just looks and feels a little tight around the bust area
Feel that the prices are a tad expensive for the quality of material which is a kind of lycra. Not yet washed items so am unsure how they will be after a wash.”
“I placed my order and five days later it arrived!! Earlier than expected a great surprise!! The quality of the swim suit I ordered was high quality , their sizing is true to fit and very comfortable to wear. And if I do say so myself it’s flattering on! I definitely will be ordering from here again soon.”
“Ordered and paid for things that were in stock on the 4th April, still not got my order and its the 27th April. Im trying to cancel the order and get a refund.”