“I was looking for a large size robe. i only found one 3x. I am glad I was able to figure out how to find it but it took a little while. it was confusing to me on whether a 2x would have fit but i would rather have it bigger than not fitting so i went with the one 3x. It does fit and is working well. Some of the others seemed like they would have been softer though.”
“The employees were extremely helpful. The first phone call I told (? not sure ?) that the robe was enormous and she suggested I return it and order a smaller size a medium. I received great instructions from Susan and returned the robe for an exchange for a smaller size. The replacement arrived today, but instead of the kimono robe, I received a full length robe (NEVER MIND) * * * I just hung up from speaking to Susan and we have it all straightened robe. I ordered the 503 and will continue to do so in the future. Great Company to do business with. Judy fay”
“I experienced these sheets at a resort last fall, and tracked them down on line. I ordered a queen set for Father’s Day, and 2 twin sets came in mail in a week or so. I went online to ask about returns and a week went by with no reply. I went back online to try again and took twins to ship back. $23 dollars for slowest UPS. When I got home, I got an email saying they were shipping me a label for return and shipping correct order. We’ll see if they refund the $23 shipping for incorrect order. I can’t wait to put the sheets on my bed!”
