“I’ve always purchased these sheets because they are so soft but these new ones are not! They are kinda soft to the touch of the hand but not when you crawl in bed. Rough on your legs, and face. I wouldn’t buy them again. Not sure what changed. But sad to lose a trusted fav.”
“I bought a Monarch robe because both my parents have one. They are super comfortable and great quality. My only complaint is that they run incredibly large. I ordered an XS and it’s huge. To give you context, I am 5’6” and 143lbs. I could fit a whole entire other human in the robe with me, that’s how big it is. I wish it would be a little more tailored. Other than that, it’s wonderful”
“Quality of robe was very nice. However I wish the site would have closed orders relating to holidays bc I placed mine 12/23 (fully not expecting for Christmas). Order was canceled due to business closure and ultimately needed to repay and then wait for monogram. Finally received a month later :)”
“The robe itself is so plush and durable! It will definitely last a long time and is very comfortable. My only hesitation with giving a five-star rating is that the monogramming is of a lesser quality than I was expecting. It's still good, it just looks like it might have been a bit of a rushed job. Overall, great product and great customer service.”
“I purchased the robe as a Christmas present for mu husband. He loved it but it was too big. I filled the exchange/return form online and have not received a response yet to send it back. Need to improve this part of your service”
“Purchased monogram robes for Christmas. Received fairly fast for personalized items. Monogram work is pretty. Not Monarch fault but I purchased the wrong robe so I'm a little bummed because you can't returm personalized items. So make sure you know exactly what you are purchasing.”
“I do like the robe a lot… the material is very nice. The only negative is, I wish there was a smaller size instead of one size fits all, this is more like a man’s size….. it would be nice to have a smaller one size fits all version for women. I kept it anyway, but it’s huge and long on me”
“Beautiful robe! The only thing I would change is the length of the belt... with larger sizes, belt should be lengthened. Looking forward to cooler weather to enjoy my robe!”
“After experiencing their towels at a recent hotel stay I had to order a set. They are good quality towels with a nice weave and cotton thread count. The absorbency is good and they launder nicely.”
