“I am lost for words !!! My bath robe has arrived and I am lost for words!!! I ABSOLUTELY love my bath robe and I am extremely grateful and pleased !!! Thank you oh so very much!!!!”
Dear Erica, from contacting you we have found out that what you think is inconsistent is the embroidery colors on the robes, not the robes themselves. Furthermore, you specifically ordered different color embroideries for each robe, so it is not possible for the colors of the embroideries to be consistent. Based on this we are not sure what the issue is that we can help you with.
“We tracked down the company after falling in love with the bathrobe at a luxury resort hotel; my wife is very particular about bathrobes and couldn’t say enough about the comfort, weight and look.
Customer Service was extremely helpful and the robes arrived extremely quickly. All-in-all a very pleasant purchase”
“I took my daughter for a doctor appointment and they put her in your kimono robe. She fell in love with it immediately so I found your website and ordered her one for her birthday as a surprise. the quality and feel of the robe is amazing. I would definitely reccomend your products!”
“I stayed at a hotel that had a monarch Cypress robe and its closet. I loved it and bought it from the hotel. I practically worn out that one. So I bought a new one. It’s fantastic quality and very comfortable.”
“My wife loved the robe she had used at Milk & Honey for the massage appointment. I ended up buying the exact one from Monarch Cypress for Mother's Day. Great work!”
“I had a ribe given to me about 20 years ago from them. I use it everyday when I get out of shower. It was finally done. To my surprise it had the website on tag. I bought a new one and I LOVE IT. Best robes ever.”
“I ordered a OSFM robe for my husband. The original robe, made by Monarch, he got at a spa in northern CA. He needed a replacement. I looked at the tag and found Monarch. The new one that was sent was a bit lighter in weight than the old one and he is much more comfortable. I also ordered towels. I love how they feel both wet and dry. Very soft and washed quite well. I could use a larger bath towel but I probably ordered a size too small. My bad. Otherwise, they are very cushy. Love both the robe and towels.”
We are so sorry about this, unfortunately we have had so many personalized orders that we are now about 14 business days out. We will speak to you directly about this.
