The first two initial orders have been cancelled due to insufficient stock on the item requested.
We contact customers accordingly when the item is out of stock to approve whether they would like to cancel the order or if they would rather exchange for a different style, size or color that we might have in stock at the time.
We apologize for any inconvenience this may have caused you.
“I wish I could love these sheets, but they were not what I wanted. I wanted the incredibly soft Monarch cotton sheets that we enjoyed when we stayed at the Old Mission Inn in Riverside, CA. Those were AMAZING. These sheets are soft, however they are polyester, thin and they are shedding (see photo)! Ugh! What a mess! I don't think they are going to last long either which is a shame because they were pricey. But disappointed because was really looking forward to enjoying the ultra soft cotton sheets at home. (Something in the description when I placed the order indicated these were the sheets to order if I wanted the soft sheets like at the Old Mission Inn.) Maybe someday I will find those sheets.”
“We had these sheets at a hotel we stayed at and loved them. Bought two sets, one for our bed and another for the guest. Love the soft feel of sleeping on these.”
“My husband has a monarch white 3/4 length sleeve bathrobe for over 30 yrs. He loves it. It had become fairly thin in areas. So I bought 2 new ones. One for each of us. They are so thick and lovely to wrap up in after a shower or after being in the pool and spa. Needless to say his old one was recycled. So glad you still make quality bathrobes.”
“These robes are amazing. I got them for my husband and I for our anniversary and a housewarming gift for our new home. We've worn these at a couple resorts in CO and they were such a great gift! So glad I was able to purchase some.
I will say the sizing surprised me a little but their customer service was super helpful and we were able to ensure we had ones that fit better. I'm an average female, 5'8", 140 lbs and the small was just too big on me. The Xsmall turned out to be perfect! My husband is tall and needs longer arms in his, so we tried the Large and XL, but the XL turned out to be too big around. Although the sleeve length was slightly better, the OneSize/Large turned out to be a more comfortable fit overall.”
“I ordered a robe for my wife. Filled out the ship to, bill to with the required information. Also added express shipping to the order. Then I hit order. When I received the receipt at the email address I put in the ship to address was wrong, bill to address was wrong, and requested shipping method was wrong.”
“We stayed at a hotel and they had the softest sheets and they were amazing - so amazing that we pulled the sheets off the bed to figure out what brand they were. We looked them up and ordered that day. So worth it! We love them!”
“Best and most comfortable sheets we've ever slept on. (So far at least.) We first slept on these ata California resort. I literally took a picture of the tag so we could purchase our own when we got home. Best purchase ever!!! Cool, relaxing, best night sleep!!”
“This is my third time ordering robes from Monarch with personalized design. Have always been so happy with the quality of the robes and location of the name design..however this time the robes are great as usual but the initials on the robes are too low. Thank you”
