MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.15

4.2 Rating 1,513 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

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Metrics

4.2

Based on 1,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took them 3 days to get car insured now they have stole £140 out my bank when the first payment is not due till the 1st of the month.”

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Posted 8 years ago

“Poor customer service and communication”

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Posted 8 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.

Posted 8 years ago

“Amazing vet service”

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Posted 8 years ago

“The lady I spoke to was very helpfull thanks”

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Posted 8 years ago

“Very easy to complete, very pleased.”

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Posted 8 years ago

“Easy transaction”

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Posted 8 years ago

“I had no problems”

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Posted 8 years ago

“Helpful staff”

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Posted 8 years ago

“all very straight forward. excellent”

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Posted 8 years ago

“CAR INSURANCE AT A GOOD PRICE WITH GOOD CUSTOMER SERVICE”

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Posted 8 years ago

“Smooth and easy process.”

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Posted 8 years ago

“Very helpful, informative and. Patient.”

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Posted 8 years ago

“quick and easy”

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Posted 8 years ago

“Although I have been a loyal and satisfied customer with More Than for many years, I recently experienced totally unacceptable service in relation to accuracy of information, both verbally and in subsequent written communication. The communication process on one occasion was extremely stressful due to the lack of verbal skills of the call centre agent, I.e. fast rate of speech, and her strong regional accent which was very difficult to understand, resulting in a breakdown in communication. A combination of poor communication skills and the transmission of misinformation resulted in lengthy - and costly - telephone calls (over an hour). I am so disappointed and dissatisfied with the quality of service, which caused me unnecessary stress, I am reconsidering whether or not I wish to continue with More Than when there are many other providers who could take care of my insurance requirements. I intend to follow up this review by giving direct feedback to a senior person in Customer Service.”

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Posted 8 years ago

“My experience dealing with MORE THAN was first class”

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Posted 8 years ago

“Easy to navigate through policy and quick to set up home. Insurance.”

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Posted 8 years ago

“The web site was straightforward and easy to follow. No problems encountered.”

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Posted 8 years ago

“Easy to arrange and polite service.”

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Posted 8 years ago

“Easy to deal with and a good price”

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Posted 8 years ago

“Competitive quote and online sign up straight forward, hope they are as helpful IF i ever need them?!?!”

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Posted 8 years ago

MORE TH>N is rated 4.2 based on 1,513 reviews