MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.15

4.2 Rating 1,513 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

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Metrics

4.2

Based on 1,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to doing online insurers and helpful customer services on. Thanks”

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Posted 8 years ago

“Prompt, efficient service”

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Posted 8 years ago

“Quick and easy”

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Posted 8 years ago

“They are very good for money n would tell othets..”

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Posted 8 years ago

“There does not seem to be an easy way to find the online account and information specifically about the policy. There are the general documents but I would like to see my actual home policy online. Although there are forms that can be submitted they generally end up in requiring a call. I would prefer to be able to manage my account more online or via an app.”

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Posted 8 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.

Posted 8 years ago

“Took out the online car insurance, money taken from my account and on the day my insurance was due to change to Morethan, I have a message to ask me to get in touch. Spending 39 mins on the phone trying to get it sorted. I then received a letter dated 2 days after the phone call date, again saying there is a problem and to get intouch. 1 whole hour phone call later, I was left confused, not feeling confident that the offer I took out was actually a good deal after all. So far four weeks into my being insured I'm not particularly happy with the service.”

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Posted 8 years ago

“Almost impossible to contact customer services then disconnects when you do.”

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Posted 8 years ago

“Good value. Easy to set up my car insurance.”

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Posted 8 years ago

“Easy to setup online and good cover for my house and contents plus legal and emergency cover”

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Posted 8 years ago

“Brilliant service”

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Posted 8 years ago

“Quick and efficient that's all you need”

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Posted 8 years ago

“First time purchasing car insurance online - a little unsure I did things right but It was fairly easy to follow.”

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Posted 8 years ago

“Easy website to understand. Will see if they stand up to their promise if I ever got to make a claim but I hope I never have to”

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Posted 8 years ago

“Excellent!”

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Posted 8 years ago

“Helpful, promt, value for money,”

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Posted 8 years ago

“Website easy to use and product/service very satisfactory. Have used before and will use again”

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Posted 8 years ago

“Quick easy and best deal”

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Posted 8 years ago

“Good efficient not too pushy provided the service I expected thank you”

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Posted 8 years ago

“I couldn’t get a hold of More Than after buying my policy for a few days: they either stopped working at 5pm, or I gave up after being on hold for 20 mins, or when I finally got through to them their “systems were down”... In the end I cancelled my policy by sending them an email.”

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Posted 8 years ago

“Good customer service provided”

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Posted 8 years ago

MORE TH>N is rated 4.2 based on 1,513 reviews