Name: MORE TH>N
Rating: 4.15

“Not yet received my cashback”

Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Company regected multiple payments and had to go through terms and conditions each time over the phone. Staff expressed frustration whenever explaining the circumstances including managers and nothing was resolved over the phone. A process that should take 5 minutes took me 6 hours. Not ok when you have a full time job”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“When I went on a compare site I got my policy a lot cheaper than my renewal which I thought was disgusting how much you think you can charge people”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your contact details, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Got new car, needed to update/ change viechle, took 6 days to sort, absolute joke, did get £50 combo but car was £13.5 k so if any thing happened I’d of been in a bad place”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Cashback at TopCashback does NOT track. This has happened twice, so is not a solitary occurrence. It is tedious and time-consuming to have to set up a claim and monitor it, only to have it 'on ice' for SIX MONTHS waiting for your response.”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“I am not sure who Kevin is. This is not an email address for Kevin”

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Posted 6 years ago

Thank you for your feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Five attempts to get the certificate correct before the Insurance start date. Best part of a day wasted on the phone. Call centre is in South Africa, asked to be put through to the complaints department no chance, Someone will get back to you, Still waiting .”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“You are told to do everything on line these days BUT when doing so you can't. I followed all the instructions and when it came to making payment I couldn't. When I phoned your customers services I was told that it was because "I NEEDED TO MAKE PAYMENT WITH THEM DIRECT THUS CUTTING???????????" IF THIS IS THE CASE WHY ADVERT ON THE INTERNET AS IT IS INDEED FALSE TRADING SURELY”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“I was on hold for over half and hour to be told I have to call back later I asked for you to call me back instead which you have still not done.”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Horrendous experience with pet insurance,unfortunately cannot change insurer.I would not use them for any insurance ever again.”

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Posted 6 years ago

“Terrible”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Kept on the telephone for over 1 hour on one call of several, passed from pillar to post with no resolution. Calls not returned on agreed date, completely inflexible. Premium increased by over £100 for the same cover in the space of 26 days with no explanation other than system is quoting it! Appalling.”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Got renewal for home insurance from More Th>n checked go compare and the quote for More Th>n was £200 cheaper for cover This is disgraceful I should not have to do this”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com with your contact details and we will look into your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“One salesman negligent and the other unable to see common sense. The combined action borders on illegal and unethical salesmanship. Awaiting response to my formal complaint.”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“You keep people waiting on phone 20 minutes twice this happened this week very expensive on mobile phone”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Awful”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Sold a home insurance policy that wouldn't cover my grade b listed Scottish property despite being told verbally that it would when it was sold to me. Called the call center to query it. Got cut off once, redirected and cut off the second time and only got told I had to cancel the policy by the third agent.”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your contact details to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Awful customer service. I wanted to change the start date of the policy and 3 different people had issues finding the policy and were unable to help. Not a great first impression.”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“Found more than to be no use to us as we could not print out our policy before the start date to provide it to the estate agents, we cancelled our policy and went to Aviva who were a great help”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your contact details and policy reference to allow us to investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“no paperwork supplied by more than absolute rubbish supplier”

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Posted 6 years ago

Thank you for taking the time to post your review, we would really like to look into this for you. If you would kindly respond to trustpilot.reviews@uk.rsagroup.com and we will contact you as soon as we can. Thanks, Emma MORE TH>N.

Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference to allow us investigate your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

MORE TH>N Reviews