“plane I just got was not air-worthy out of the box...one flap horn was loose, never glued and the two elevator halves had skin-hinge broken and actual hinges not glued...fatal for a supposed to be RTF edf plane.”
“I’ve always heard how good Motion’s customer support is. I have had not so good customer support on my Tigercat purchase. I had both prop hubs fail due to my adding a small amount of Loctite to screw after removing props to change rotation. I waited 2 weeks for them to come in stock. When I tried to order 2 the online ordering would only let me buy 1. I am now waiting an additional 2-3 weeks for these to be restocked. The response I got from CS was less than what I’ve heard from everyone else.”
“My items came as expected and on time, very easy to purchase from. I was recommended this shop because of the specific item they had, and they delivered.”
“This was my first order with Motion RC. Everything arrived quickly and as ordered. However it being my first order it is not possible to gauge if this is normal or an exception. Motion has several items that strike my fancy.If subsequent transactions are as smooth as the first, my score will rise.”
“I am returning a 1.6 m Spitfire for replacement as the factory condition is sub-standard! I am hoping the replacement will be of a good standard! Regards Dan”
“I’ve purchased several models from you guys the pc-21 has junk for a nose gear the second one has gone bad now, plus the mustang has weak gears as well . Not like o land hard either.”
“While the website,products and availability along with pricing,fast shipping are all outstanding, the customer support wasn't all that. I got fed up with all the individuals I talked to and just dropped the whole ticket and accepted my losses.”
“One of the parts was cracked and there are no current pod-boom helicopters manufacture today that fit well. The holes in the provided side frames were not large enough for the provided bolts. They all had to be enlarged slightly.”
