“Availability, looks like you prefer only retired people than working class, they're the only group that could call at the time you have available to respond customers concern.
Recently how about a month ago bought a T-45 Goshawk which I have sitting there in my shop table without working because I need some technical assistance which I can't access due to schedule, that's why I keep buying from Horizon Hobby that they have a friendly schedule to accommodate us with questions and concerns and all way work even Saturdays to answer questions this hobby is not a domino or playing cards it is a little complicated specially to the new ones on the hobby.”
“My order didn’t come with everything it was supposed to be shipped with, as a result I had to go to a local hobby shop to by an additional Y-wire for the landing gear”
“The fact that you do not give complete replacements. I just got an Avanti wing and you do not include the tape to cover wires. This is cheap and ridiculous. No one else that I buy parts from are this chinzy. No one expects hardware or electronics, but unique trim parts should be included.”