“I received my airplane on Thursday the 25 of May, 2017. I assembled it on Saturday the 27th and hooked the battery up and NOTHING. I have bought three planes in the last two months, I can only fly one of them.”
We regret that you have had a negative experience with a Motion RC Product or Service. Please contact our customer service team for further assistance. You can call, chat, or email us by clicking on the following link: [Motion RC Contact Info](https://www.motionrc.com/pages/contact)
“Landing gear fairing did not attach tightly to the gear wire. Rigging was difficult to hook up. Don"t know why the wings are swept back. Good scale detail.”
“I left a negative review on the Komet. No one from Motionrc responded. So, as I stated in that review, I will no longer be purchasing any new planes form Motionrc.”
We just looked back at all reviews submitted for both TechOne Kraftei's that we carry and your name or email address does not register as ever submitting a review. Just want to be sure we are talking about the same plane. If you email your issue to us at support@motionrc.com we would be more than happy to work with you to resolve any issues that you may have had. We look forward to the opportunity to earn your business back.
We regret that you have had a negative experience with a Motion RC product or service. Please contact our customer service team so that we can help to resolve your issue. You can call, chat or email us by following the link below:
[Motion RC Contact Info](https://www.motionrc.com/pages/contact)
“I really liked that I was sent an email informing me that what I had ordered was not compatible. I called and received great service figuring out want I needed. On the other hand I was very unimpressed with the actual product. The plane was made on Styrofoamand broke the first time it was flown.”
“I purchased a Freewing 80 MM F-86 it said it had all metal
gear sorvo's but the model I recived had plastic ones
two of which failed within a couple of flight when I called they told me that I had recived a older kit with
plastic servos new kits now come with metal servos- too
my problem SOL so they knew the servos were no good and
didn't care that they sold me one with
lousy servos and would not replace them. a the moment they are the only
place to purchase these nice jets -
but in my way of thinking not a nice
way to do buiness”
“On my 6th flight, the motor began to develop problems. It seems that the bearings were going bad and the shaft was being pulled out causing the prop to vibrate badly with a loud sound in flight! The motor would suddenly stop and start again once the throttle is lowered! I`m contacting MotionRC to see if I can get a replacement motor !”
“5 stars for speedy service. 1 star for the euro fuselage episode.very disappointed after completing and paying for the transaction,you email me later to say the postage was underestimated.you should have stood it.unprofessional. i thought you guys were supposed to be good !”
We regret that you have had a negative experience with a Motion RC product or service. Please contact our customer service team so that we can help to resolve your issue. You can call, chat or email us by going to https://www.motionrc.com/pages/contact
“I purchased 3 admerial 600mah 3s batteries for use on a micro quad that calls for 400 to 600 mah 3s batteries I currently fly 450mah nanotech batteries. The nanos give me 2 to 3 min flight time. Unfortunately the admerials only fly for 30 seconds. So they are usless. As far as their buisness they shipped quickly and provided tracking. I must have just got a bad batteries from a bad lot.”
“No complaints at all about service or shipping. My one complaint is that I have submitted negative reviews on products that did not get posted. The last one was on the 800mm FMS Typhoon which was not a good plane, and fortunately is no longer available. My honest review was not posted, not once but twice. I can tell whether an item is good or not by the length of time it has been out and how many reviews have been posted. Few reviews equates to dubious product, assuming negative reviews are not posted. Annoyed by that.”
