motorlend.co.uk (previously i3.finance driven by motor.market) Reviews

Name: motorlend.co.uk (previously i3.finance driven by motor.market)
Address: The Old Garage, Genn Lane, Barnsley, Bradford
Rating: 4.71

4.7 Rating 841 Reviews

94 %

of reviewers recommend motorlend.co.uk (previously i3.finance driven by motor.market)

Company Reviews

Questions

Metrics

4.7

Based on 841 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 371 9355

Email:

after-sales@i3.finance

Location:

The Old Garage,
Genn Lane,
Barnsley
Bradford
s70 6tf

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motorlend.co.uk (previously i3.finance driven by motor.market) 5 star review on 11th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery”

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Posted 10 months ago

“Absolutely excellent service by hasan quick to answer all queries and questions. Absolutely polite and was quick to keep me updated right throught the full process till car arrived and even after then he rang to make sure i am Absolutely happy wit my vehicle thank you so much to Hasan i would recommend to anybody thank you again”

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Posted 10 months ago

“Have just had my new car delivered the service I received from start to finish was excellent Hassan my go to person was fabulous he was courteous well mannered explained everything to me through my journey always on the end of the phone if I had any questions replied swiftly to my text messages he is a real valuable asset to the company if your thinking of using this company I would highly recommend you ask for hasan he has been fabulous”

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Posted 10 months ago

“Full Marks to Hasan, very attentive, efficient and friendly service.”

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Posted 10 months ago

“Great customer service. From start 2 finish and kept up to date highly recommended”

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Posted 10 months ago

“I found the communication and contact 100%. Hasan kept in contact daily right up until I had picked the car up. He was polite and made it clear that any issues I have with the car to contact him straight away. I recommend Hasan and the company.”

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Posted 10 months ago

“Very pleased with the service”

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Posted 10 months ago

“Excellent service from start to finish, with good communication from Ginette and Hasan. Would recommend Motorlend to anyone.”

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Posted 10 months ago

“Excellent service from start to receiving car delivered to my door, Sayan was really helpful with initial application to choosing the right car for me, Claire was great on the after sale with frequent updates on progress, fully recommend motorlend”

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Posted 10 months ago

“Great Service, Claire oversaw everything from the moment I chose which car I wanted until handover was finished, can't fault the service. thanks”

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Posted 10 months ago

“Donna was very professional while dealing with myself even when I was frustrated with the general dealer would recommend anyone to deal i3 finance and also Hassan from the sale team absolutely brilliant”

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Posted 10 months ago

“Hassan was a really great help in sorting my new car and delivery was quick. All around very happy with experience.”

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Posted 10 months ago

“Fast and easy process. All sorted within a week of first contact.”

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Posted 10 months ago

“Excellent company would recommend to all searching for a reliable company to gain finance on a vehicle. I have just gone through my second purchase of a vehicle with Motorlend and Sayan from sales and Hasan from aftersales once again provided top notch service and gave me thorough assitance throughout the process. Very fast communication and extremely friendly/professional. Both are valuble assets to your company. Thanks guys it was a pleasure once again. Worth noting my first vehicle sourced outside of Motorlends car portal had to be rejected due to multiple issues (Outside Dealer to blame not Motorlend) I was assigned to a lady called Leanne -(complaints manager) she was fantastic throughout and helped assist me through the daunting process from start until finish making it much smoother. Many thanks once again to the three of you for helping me to get back on the road. Exceptional staff 🙏👏🏻 Would recommend to all seeking a reliable company for vehicle finance. They literally will help you through any good or bad situation that you may face in relation to purchasing finance vehicles 🙏👏🏻👌🏻 Many thanks.”

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Posted 10 months ago

“Everyone that I spoke to was soo helpful and patient with dealing with my application.”

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Posted 10 months ago

“Clare was absolutely amazing from start to finish. Arranging everything and keeping me informed. I couldn’t fault it the whole experience was easy”

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Posted 10 months ago

“Brilliant from start to finish!! Hassan couldn’t of been more helpful and was always on hand to help with any questions… 10/10”

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Posted 10 months ago

“I was having a look online and enquired via a form on motorlemd website. Within the hour my application was being processed. I was giving an account manager (Ginette) who was extremely helpful, assisted me and answered all my questions. Going from that I sent over all my documents to her who then dealt with the finance company for me. Within 2 days I was accepted. I was originally accepted for a 10k loan but Ginette spoke with the finance team and managed to secure me up to a 15k loan meaning I could purchase the car I had been looking at. Fast forward on to day 4 my car was secured and sold to me. When I was going to collect my car, I called my after sales rep Claire who also was extremely helpful and had the money deposited to the garage within 3 minutes of my phone call. Within 5 days, my finance was accepted, car was secured and collected. Thank you so much, the garage I collected my car from even commented on how much of a pleasure motorlend were as a company to deal with. Thank you again!”

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Posted 10 months ago

“After having being refused elsewhere, motorlend helped me find the finance and get a more modern care. Very reliable and quick also”

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Posted 10 months ago

“Hasan provided excellent customer service and kept me fully updated with the progress of my car delivery as it was coming from some distance. The whole process was easy from start to finish and now I have a car I’m delighted with”

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Posted 10 months ago

motorlend.co.uk (previously i3.finance driven by motor.market) is rated 4.7 based on 841 reviews