Mozio Reviews

Name: Mozio
Rating: 4.67

4.7 Rating 1,251 Reviews

93 %

of reviewers recommend Mozio

Company Reviews

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Metrics

4.7

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service, on time, nice and very clea .”

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Posted 2 years ago

“Our driver was in communication with us about our ride, he was on time and made the drive to JFK very pleasant with some very good conversation. Steve was great. Have used Mozio several times and always have been very happy with the service.”

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Posted 2 years ago

“I booked car service from airport to resort. My flight was delayed causing a pick up to be a day later, so I let them know I would need pick up the next day. They said once a driver is assigned to you that is it. The driver could not pick up us and they would not reassign a new driver nor refund our money.”

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Posted 2 years ago

“We had booked a transfer from Lombok to Denpasar airport through Mozio. I asked them about the details of the transfer (pick-up time, route, ship, speedboat or plane, etc.) - only answer was that it is not a limousine but a Sedan. Who cares about that???? Then at the supposed pick-up time (12:00) no driver showed. We waited another 15 min., still no one appeared. Since the last ship transfer to Bali is schedules at 13:00 we organized a private transfer to Denpasar at my own cost 😡. 40 min. later the driver called me, that he is waiting in front of the hotel! At that time we were already on the boat to Denpasar! Do NOT consider Mozio as partner if you want to reach a flight reliably!”

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Posted 2 years ago

“Have used Mozilla all over south east Asia and can’t fault them good. Cars good drivers and way cheaper than hotel cars or taxis always waiting at airport with my name on a card”

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Posted 2 years ago

“Astonishingly poor service. My driver was not there when my plane landed, and they made no contact with me until 10 minutes after the scheduled time. By this time I was waiting in a foreign airport for 25 minutes with no way of contacting the driver. Mozio still charged me, as the driver claims they were there. This is not the case, the airport is miniscule and we spent time asking drivers were they there for us. The driver submitted fabricated evidence suggesting they were there, which Mozio accepted without question. It seems in cases of dispute Mozio will always side with the driver.”

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Posted 2 years ago

“I was in Punta Cana, DR I would have given 5 stars. The drivers were good, vans were nice ,comfortable and clean and ok time. The hotel evacuated us the day after hurricane Fiona and move 700 people to various hotels. I called contacted Mozio and the local transportation company and they had the nerve to charge us an additional 37 Usd because we were at a different hotel basically the same distance from our original hotel. Not our fault. This is taking advantage of us. The round trip cost only 20usd.”

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Posted 2 years ago

“This is the comment we received from you: great service, prompt and polite....hassle free”

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Posted 2 years ago

“Alles super geklappt.”

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Posted 2 years ago

“Service was awesome felt like we had celebrity treatment”

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Posted 2 years ago

“Very effective transport, on time, helpful and polite drivers to a very reasonable price.. Absolute recommendable”

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Posted 2 years ago

“All was very good, thanx a Lot”

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Posted 2 years ago

“We book this agency via Booking. Com for transfer from Airport to the resort in Dominican Republic We missed our flight but when we arrived we were able to find the person in charge from agency & he accommodate to replace our transfer again . It was safe & free of hassle Make sure you have your receipt print in your hand at the Airport , it dose make everything easier We recommend this company”

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Posted 2 years ago

“We booked a transfer from JFK to New Jersey and vice versa. Both drivers were on time, the second one even came earlier on our request. And the communication was very good before both rides.”

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Posted 2 years ago

“Puntualidad y seriedad en el servicio. Trato exquisito y buen conductor”

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Posted 2 years ago

“We pre booked and also made payment in advance for taxi pick up in Florence city centre hotel. We waited 15 minutes but not taxi arrived. We attempted to call both help numbers provided but both would not dial. I attempted to email but this was also rejected. This company is a scam and needs investigation immediately,”

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Posted 2 years ago

“ponctuel et très sympa”

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Posted 2 years ago

“They were great. Moses was very friendly he talked with me until the driver was ready to take me to the hotel. The driver was on time to take us back to the airport. I would use them again.”

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Posted 2 years ago

“Polite driver, on time and fair price”

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Posted 2 years ago

“Wonderful Service.”

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Posted 2 years ago

Mozio is rated 4.7 based on 1,251 reviews