Mozio Reviews

Name: Mozio
Rating: 4.80

4.8 Rating 2,255 Reviews

96 %

of reviewers recommend Mozio

Company Reviews

Questions

Metrics

4.8

Based on 2,255 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

5145865362

Write Your review

Tell us how Mozio made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My ride with ZL Travel Inc was absolutely outstanding from start to finish! The driver was punctual, professional, and incredibly courteous. The vehicle was spotless, comfortable, and made the entire trip relaxing and stress-free. I truly appreciated the smooth ride and attention to detail—it made a big difference. What stood out most was the excellent customer service. Communication was clear, everything ran right on time, and I felt completely taken care of throughout the trip. It’s rare to find a transportation service that is this reliable and pleasant. I would highly recommend ZL Travel Inc to anyone looking for a dependable, comfortable, and top-notch travel experience. I will definitely be using them again”

Helpful Report

Posted 7 months ago

“I have used Mozio car services over the years in Asia. Always dependable and with quality drivers. This last ride in Shanghai was in a new spacious electric sedan and ride was smooth by a pleasant driver. Much better experience than taking your chance on whichever Didi driver/car shows up.”

Helpful Report

Posted 7 months ago

“Easy reservations and payment on line. Great transportation from airport in Punta Cana to hotel in La Romana. Very easy pickup through Whatsup app. Safe and friendly driver. He even took my luggage into the hotel! Thank you! Highly recommend.”

Helpful Report

Posted 7 months ago

“The transport provided over the last 3 weeks from and to various destinations has been great giving us confidence in a foreign country without worrying after long flights.”

Helpful Report

Posted 7 months ago

“Communication was very efficient, the young driver was friendly and helpful.”

Helpful Report

Posted 7 months ago

“Really loved this company, was super easy to book and the service was excellent. Will recommend.”

Helpful Report

Posted 7 months ago

“Both pick ups we're on time and driver was waiting for us, both vehicles were spotlessly clean excellent service thanks you and a good price too”

Helpful Report

Posted 7 months ago

“Communication was very efficient; our driver was friendly and helpful.”

Helpful Report

Posted 7 months ago

“My ride booked through the Mozio was smooth, comfortable, and simply superb.”

Helpful Report

Posted 7 months ago

“Very polite and helpful very punctual car was clean and no problems at all great service”

Helpful Report

Posted 7 months ago

“Everything was very well organized. The information provided in advance was very clear, detailed, and transparent. The car was also very comfortable and stylish.”

Helpful Report

Posted 7 months ago

“PUNTUAL AND VERY PROFETIONAL DRIVER, CAR CLEAN AND ACCURATE DRIVER”

Helpful Report

Posted 7 months ago

“Professional and efficient.”

Helpful Report

Posted 7 months ago

“The excellent service they provide us during the whole process during our visit to Punta Cana.”

Helpful Report

Posted 7 months ago

“The pickup by the Mozio Company was always on time and the price is good. The drivers spoke English and the car had AC. I did almost all my airport pickup and drop off within Egypt and I had no issues.”

Helpful Report

Posted 7 months ago

“Whilst the first part of the review is not related to MY journey it is related to "other" reviews I have read here, and on other sites. I am constantly stunned by those people that leave lousy reviews/scores by starting their complaint with a myriad of issues that they themselves have created, only to be disappointed that their "Mommy" won't make the booboo go away. Take some responsibility for your own actions and learn from the consequences. My guy was fantastic. Professional, efficient and exactly what I had expected when I planned my trip. Thank you.”

Helpful Report

Posted 7 months ago

“The ride didn't happen. I cancelled it with the provider, but Mozio wouldn't credit me. Mozio customer service team hid behind a "policy" and didn't really try to evaluate a specific situation even though I provided them all the info. Honestly, I'm very disappointed that the customer service team wouldn't make an exception considering this was cancelled with the provider at the 24-hour window when the provider and I realized I had booked for the wrong day (I booked for 1 day later than intended). The provider and I realized the issue a few minutes before 24-hour cancellation, but I wasn't able to cancel within Mozio.com as I was dealing with a situation where I had to quickly find an alternative transfer. I contacted Mozio to work with them on the credit within 1 hour of 24-hour window while I was in a taxi on way to my destination. I guess the positive is Mozio responded relatively quickly to tell me they weren't going to help me out. Not the way to wow or win over a new customer that spends thousands per year on transfers. Very disappointed. At the very least, Mozio could have offered a partial credit since I never used the $350 transfer, and the provider had 24 hours' notice. I guess it was easy $350 for them.”

Helpful Report

Posted 7 months ago

“In time Pick up on Both Destination! Friendly drivers and the cleanliness of the Shuttles”

Helpful Report

Posted 7 months ago

“Easy pick up and drop off, right outside airport and straight to city centre (Rome)”

Helpful Report

Posted 7 months ago

“The gentlemen were very helpful and courteous. Transportation vehicles were excellent.”

Helpful Report

Posted 7 months ago

Mozio is rated 4.8 based on 2,255 reviews