Mugpods Ltd Reviews

Name: Mugpods Ltd
Address: Unit B The Cube, Coe Street,, Bolton
Rating: 4.83

4.8 Rating 1,681 Reviews

98 %

of reviewers recommend Mugpods Ltd

4.8

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0845 299 6024

Email:

sales@mugpods.com

Location:

Unit B The Cube, Coe Street,
Bolton
BL3 6BU

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Mugpods Ltd 5 star review on 23rd March 2019

Kimberley Weatherer

Mugpods Ltd 5 star review on 18th January 2019

Lauren Brady

Mugpods Ltd 5 star review on 16th January 2019

Heather Kane

Mugpods Ltd 5 star review on 18th December 2017

Reuben Ulan Nabeebaccus

Mugpods Ltd 5 star review on 21st November 2017

Pavol Hatala

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was quick and packed well. The taste was very nice. Thank you.”

Helpful Report

Posted 7 years ago

Thank you for your review Saira, we look forward to welcoming you back again soon!

Posted 7 years ago

“I found Mugpods when I was searching for Nespresso compatible hot chocolate pods ... and found the coffee pods too. I love the fact that the range is so simple... the relief of not having dozens of varieties to choose from ... I just want coffee!!! Thank You!”

Helpful Report

Posted 7 years ago

“Great value for money; fast delivery, makes a nice tasting coffee. Find I sometimes get coffee grains in nespresso machine so needs a couple of rinses through after use.”

Helpful Report

Posted 7 years ago

Hi Adam, thank you for taking the time to review us. We are glad to hear you are enjoying the coffee pods. Some residue is normal and we always recommend a post-flush to keep your machine clean. We look forward to seeing you again soon!

Posted 7 years ago

“Really good price, work perfectly with the nespresso machine. Tastes good and so much easier to make than using the microwave!”

Helpful Report

Posted 7 years ago

Hi Mike, thank you for reviewing us. Great to hear you are enjoying the pods - we look forward to seeing you again!

Posted 7 years ago

“Very nice chocolate flavour, especially good hot milk from the nespresso frothier. First sleeve used within a few days, I’ll be ordering more. One observation is that the ejected pod has a lot of fluid in it which invariably leaks into the used pod container. I don’t get this with coffee pods!”

Mugpods Ltd 4 star review on 15th November 2017

Helpful Report

Posted 7 years ago

Thank you for reviewing us Paul, we are glad to hear you are enjoying them. As you have mentioned - the hot water mixes with the chocolate very differently to how the coffee is made - so some can be left within the pod which ends up falling into the used pod tray. We recommend you pre/post flush with the pod before lifting the lever to reduce this. We look forward to seeing you again!

Posted 7 years ago

“Ordered hot chocolate vecause it doesnt contain milk so all the children can have the same drink made with almond milk, soya or milk. I dont normally have mill but we all tried this and liked it in our varied forms. I like being able to give them more or less a similar thing sp noone feels excluded like with other brands of hot chocolate”

Helpful Report

Posted 7 years ago

Hi Dawn, thank you for taking the time to review us - we are glad you & your children are enjoying the pods with different alternatives to milk. We look forward to seeing you again soon.

Posted 7 years ago

“Excellent ordering and delivery very fast. Pleased with the pods although unlike the Nespresso coffee pods the milk does tend to float on the top of the chocolate particularly the sugar free one but still delicious . Will be reordering some more.”

Helpful Report

Posted 7 years ago

Hi Paul, thank you for taking the time to review us. We are glad you are pleased with them. Indeed the consistency of hot chocolate can differ from coffee and frothed milk may sit on the top - perfect for the addition of marshmallows! We look forward to seeing you again soon.

Posted 7 years ago

“"Ok. Very minty, but not particularly chocolatey, but I like them."”

Helpful Report

Posted 7 years ago

Thank you for your review and feedback, we look forward to seeing you again.

Posted 7 years ago

“Cheaper and just as good alternative to nespresso pods”

Helpful Report

Posted 7 years ago

Hi Nikki, thank you for taking the time to review us. We look forward to seeing you again soon.

Posted 7 years ago

“Lovely hot chocolate and can be used in my nespresso machine!”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review us Charlotte! We look forward to seeing you again.

Posted 7 years ago

“Offering a hot choc pod to use in a Nespresso - what's not to like?!”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review us and our hot chocolate pods! We are glad you like them.

Posted 7 years ago

“Really tasty hot chocolates! Works perfect with the nesspresso machine!”

Helpful Report

Posted 7 years ago

Hi Charlotte, we are very happy to hear you are enjoying the hot chocolate pods and we look forward to seeing you again soon!

Posted 7 years ago

“Hot chocolate pods for Nespresso was a good idea. Tastes nice, but can be a little mild when comparing to standard Nespresso coffee pod with the equivalent amount of water. Generally happy with the purchase and super fast delivery!”

Helpful Report

Posted 7 years ago

Thank you for reviewing us, when comparing coffee to chocolate we agree coffee is a much stronger flavour when coming from a pod. Generally with the hot chocolate pods the smaller the shot the stronger the flavour. Feel free to get in touch at heretohelp@mugpods.com for more info. It is great to hear you are happy and we look forward to seeing you again.

Posted 7 years ago

“Love the chocolate, especially the sugar free. The double shot coffee is also very good. Your price is competitive and delivery excellent. Only criticism, which also applies to other suppliers, is that the coffee takes an age to filter through the pod. The chocolate is much better in this respect, but it is a different product.”

Helpful Report

Posted 7 years ago

Thank you for reviewing us and for your feedback. Our pods have a collapsible bottom so usually flow is much better than that of other suppliers. It is great to hear you are enjoying the double shot and chocolate pods. We look forward to seeing you again soon!

Posted 7 years ago

“I bought three of chocolate verities and one of the coffee choices. My son loves the chocolate flavours, and the coffee is good. We can recycle the used chocolate pods as our local council will accept the clear plastic. The only problem I have had is some times not all of the chocolate gets flushed out of the pod, even though I tried loading it in the nespresso machine carefully. Otherwise very happy with the products.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review us and for your feedback. We are very glad to hear you and your son are enjoying the coffee and hot chocolate pods! We have sent some information to you on the last bits of cocoa that can sometimes remain in the pod (this is normal) if you want to ensure they are cleaned through before recycling. We look forward to seeing you again soon!

Posted 7 years ago

“Great as a choc shot to make a mocha. Prob not strong enough to have on its own though (unless u want a very small drink)”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review us, it's great to hear you are enjoying the hot chocolate pods with your coffee to make a mocha. As a suggestion for a larger/stronger drink - the smaller the shot the bigger the flavour and then fill up with milk. This way you should be able to get a standard sized drink to enjoy hot chocolate on its own. Feel free to get in touch at heretohelp@mugpods.com.

Posted 7 years ago

“Easy ordering and quick delivery. Good tasting coffee, would recommend.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review us, it is great to hear you are enjoying our coffee pods and we look forward to seeing you again soon.

Posted 7 years ago

“Fully compatible pods at a good price”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review us, we are glad to hear you are happy with the compatibility and price and look forward to seeing you again.

Posted 7 years ago

“It's a new way to get new use out of your Nespresso machine and Aeroccino milk frother All the chocolate pod are good my favorite by far is the hazelnut flavour Also I love a Macchiato and with the double shot expresso, it's perfect!!!”

Mugpods Ltd 4 star review on 17th August 2017

Helpful Report

Posted 7 years ago

Thank you for taking the time to review us as well as sending in the pic! As you have put if you are lucky enough to have an Aeroccino it makes the hot chocolate even more delicious. It's great to hear you are enjoying them and we look forward to seeing you again soon.

Posted 7 years ago

“Chocolate pods lovely. Quick delivery. Will buy more in future.”

Helpful Report

Posted 7 years ago

Mugpods Ltd is rated 4.8 based on 1,681 reviews