MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,766 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,766 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Ugg boots I bought saved me more money than any other site and it said without a box when I purchased them, but arrived in a box in perfect condition! The shipment came fast too! What a great company and deal! Lisa”

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Posted 3 years ago

“I had an amazing experience with My Cozy Boots, such a wide variety of Ugg Boots which is what I was shopping for. Colors and styles I have never seen before. I found the Boots I was looking for and they were even cheaper than I have seen anywhere else! I ended up buying 2 pair of the Baily Bow II boots in different colors but I must confess my cart had over 5 pairs of boots. I had to eliminate a few so I can stay in budget but they do offer afterpay which is another bonus with Cozy Boots. Shipping was so fast, as soon as I placed the order within minutes it was processed and in transit not even the following day. I got them in less than a week, and I live on the other side of the country! I was very impressed when I recieved them, they were wrapped perfectly, in the original boxes, had protective original ugg tissue paper in the boxes and wrapped around the boots, they also had cardboard in the boots to hold thier shape. I am obsessed with them, they are comfy, warm and cozy! I will never shop anywhere else for my Ugg Boots. Thank you Cozy Boots for an amazing experience and quality products!”

MyCozyBoots 5 star review on 1st February 2022

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Posted 3 years ago

“The order was exactly as listed and came a lot faster than expected.”

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Posted 3 years ago

“Awesome experience”

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Posted 3 years ago

“Excellent customer service!”

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Posted 3 years ago

“Amazing customer service. I originally gave a 1-star review out of frustration from what was ultimately my fault. I'm taking the time to change that review because I was in the wrong and they were extremely helpful while trying to figure out an issue of a gift card not working. Thanks!”

Helpful Report

Posted 3 years ago

I am sorry to hear you are unhappy with your experience. Your refund was issued in accordance with our Return Policy. We allow 5 days to ship the return back after the request has been approved. You did not ship the return back to us for 1 month. Late returns are refunded in the store credit, as per the policy: https://mcozyboots.com/pages/returns-and-exchanges

Posted 3 years ago

“Exactly the boots I want super fast shipping”

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Posted 3 years ago

“Although I received the wrong boots… the customer service was AMAZING!!! Quick responses were so appreciated.”

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Posted 3 years ago

“Love my boots. Very affordable!”

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Posted 3 years ago

“I love my cozy boots because they still sell my UGG slippers that are discontinued at a cheap price and I can always find a van here without them I would be lost”

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Posted 3 years ago

“Excellent pricing for my Ugg boots, delivered in 5 days and fit perfect. Will be my go to site for boots from now on!!”

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Posted 3 years ago

“Quick shipping”

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Posted 3 years ago

“I had been looking for a hard-to-find color of Uggs boots in stores for a couple of weeks. I was excited to not only find the color on My Cozy Boots, but to also find them in my size! I ordered using the four easy payments option and had the boots within a few days. Win!”

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Posted 3 years ago

“The boots I ordered were awesome! They fit perfectly, look fantastic, and my husband loved them. I bought them as a Christmas gift for him and he said they were the best gift he received from me in a long time. He practically wears them every day since he received them. I give Cozy Boots a 5 out of 5 stars and will definitely be ordering again from them in the future!!”

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Posted 3 years ago

“5 stars. Amazing service”

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Posted 3 years ago

“Great service and fast shipping”

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Posted 3 years ago

“Got my order in a timely fashion. Product was as described.”

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Posted 3 years ago

“I love my nice warm boots”

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Posted 3 years ago

“Fast shipping and product was as promised.”

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Posted 3 years ago

“Fast and friendly”

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Posted 3 years ago

MyCozyBoots is rated 4.6 based on 2,766 reviews