MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,810 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,810 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast shipping. Love my boots, very comfortable was all around a great experience.”

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Posted 3 years ago

“The boots came dirty. Sent back and paid for the shipping. Contacted customer service to get reimbursement and never heard back from them. Do not recommend that seller.”

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Posted 3 years ago

“Real brand Uggs received love them very Cozy too thanks”

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Posted 3 years ago

“Fast shipping! Great quality!”

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Posted 3 years ago

“Great with replying with emails fast service”

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Posted 3 years ago

“I bought them as a gift for my niece. She loves them and they are so comfortable.”

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Posted 3 years ago

“Exactly what my daughter wanted!”

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Posted 3 years ago

“I ordered a pair of boots for my daughter and then realized I got the wrong size. I have emailed and left multiple messages to see about exchanging the boots but have not had any response!”

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Posted 3 years ago

“I wish I could give them a zero star. This company is so sketchy. The item that I ordered arrived home within 5days from CA to MN, but I was so disappointed with quality of merchandise they sent me. It was really a second-hand quality Ugg when I opened the box. Immediately, I felt like I had to return it so that I am able to get my money back. Though I tried to reach out this company both phone calls and email numerous times, they never answered me, which I had to spend my money sending the item back. It was not my responsibility to pay for a shipping fee for a damaged item. They never gave me any response for the return shipping fee issue. So, I ended up spending money that I shouldn’t have. It was the worst experience ever. After about 5 days, I finally got an email from the company, saying my purchase was cancelled without mentioning the return shipping fee. I didn't want to make more problems with them and just wanted get my money refunded. So, folks please be careful. Do not buy any items here as it is very suspicious. I wish I’d never use this website. What a waste of my time and money!!!!!!!”

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Posted 3 years ago

“Fast and reliable.”

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Posted 3 years ago

“Real ugg boots at great prices. My wife loves them”

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Posted 3 years ago

“Fast shipping and great service! Quality boots at a discounted price!”

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Posted 3 years ago

“Great experience!”

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Posted 3 years ago

“The boots arrived on time and in perfect condition. Great price too!”

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Posted 3 years ago

“Love my uggs. They arrived a little late but worth it.”

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Posted 3 years ago

“The boots are good but the customer Service is very poor. Very poor communication. Everything is automated, seems no humans read emails or answer phone.”

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Posted 3 years ago

“Will definitely use this website again!”

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Posted 3 years ago

“Love my new Uggs! Very fast service, great product.”

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Posted 3 years ago

“The quality was fantastic and u love them.”

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Posted 3 years ago

“Fast shipping! Love my UGG rain boots!!”

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Posted 3 years ago

MyCozyBoots is rated 4.6 based on 2,810 reviews