My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was stuck. I decided that if anybody could fix this problem it was Virender Singh. He went right to work and within a few minutes fixed everything. He's a genius.”

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Posted 9 years ago

“Your agents were very patient and very helpful. My computer was very slow, so I didn't like to have to wait for 2,5 hours to have all that needed to be done to my computer done. That wasn't the fault of the agents. I hate computers....”

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Posted 9 years ago

“Excellent Technician Did a great job in solving my problem Recommend him highly”

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Posted 9 years ago

“Had a problem with a very slow computer. Called on the 800 number and received immediate support. installed a new anti-cookie cleaner and this also helped. the technicians were courteous and very capable. could not have asked for better service. thanks,”

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Posted 9 years ago

“I received the most patient assistance today. My questions were well understood and resolved quickly. It is the second time we needed rescue, and we appreciate your professionalism and efficient ability to find and fix the problems. Thank you very much, Naaraj Mandal. Regards, Richard”

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Posted 9 years ago

“Excellent service and expertise. The representative helped me get Windows 10 installed with updates. She was very polite and well spoken. I signed up for a one year support plan, because this company is so good. They will not give up and will fix your computer the right way. Loved the service!”

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Posted 9 years ago

“I was beyond panicked when Windows did a Windows 10 upgrade and most of my files were lost. My Phone Support recovered all my files and restored Windows 7 to my computer. I am a little hard of hearing and their technicians had to repeat a lot of their instructions to me. They were both very patient and helpful.”

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Posted 9 years ago

“Was a pleasure working with remote support. I was dubious about going to Windows 10 but was a snap with you doing all the work. thanks”

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Posted 9 years ago

“Although Microsoft is to blame to some sort of the problems that I encountered with my laptop starting last Sunday when I tried to upgrade to Windows 10. All problems were resolved over the last three days and I am happy again. In summarizing I can say that today's experience was alike the sessions before very pleasing. knowlegeable staff took care of the problems that started when the upgrade software ask me to remove my Symantec Endpoint Protection11 antivirus program from my PC”

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Posted 9 years ago

“I have had too basically be without my laptop service for almost three days now due to the fact that my internet service was not working properly and my printer was not set up properly. THANKS and PRAISE be to your technician first name of " Glurau ". He was able after much devotion and perseverance get my business back to working. He is absolutely great at his career and you will do yourselves a great service too keeping him on your staff and keeping him happy. He is a precious asset to your organization. Thank you, your customer, now happy again. Daniel Sullivan, Arizona, USA.”

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Posted 9 years ago

“Richa was very helpful and fixed my problems quickly.”

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Posted 9 years ago

“Well, first I don't know how to express my gratitude to him..! He is awesome nice person. He made my day...!!! I give him my feedback 100% plus!!”

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Posted 9 years ago

“I am very pleased with the results on the computer being fixed. It was done in a very professional and timely manner. Thank you”

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Posted 9 years ago

“Surender Singh Rawat was very helpful, knowledgeable, patient and kind. I am a computer idiot and he dealt with me gracefully. He solved my problem and corrected the issue. Thank you to Surender and MyPhoneSupport - Sandra Lindahl”

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Posted 9 years ago

“the tech was very helpful and fixed the problem. i was very pleased. ron”

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Posted 9 years ago

“polite // competent support a pleasant experience”

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Posted 9 years ago

“I'm not very computer leterate. It was fun watching ViKas Kakkar working to solve my problem. I was happy to have the opportunity to write my comments in the box provided as the process moved along. Vikas was patient and kind. Also very polite. I'm happy my problem is resolved.”

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Posted 9 years ago

“I am so have to have this tech I wish you had more like him”

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Posted 9 years ago

“excellant communication and support”

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Posted 9 years ago

“I am very pleased with the help I received from both techs. I was helped almost immediately. No waiting endlessly for someone to pick up a phone. Both people were very courteous. They informed me of everything they were doing. I am NOT computer savvy and probably asked some dopey questions which they answered promptly.”

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Posted 9 years ago

My Phone Support is rated 4.8 based on 3,344 reviews