My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it is always a pleasure to work with your tech support-your staff is excellent, they are always professional are always helpful and professional and very patient. I appreciate it because I not very tech savy”

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Posted 8 years ago

“The technician was very good to understand what work needed to be done. He was very courteous and helpful.”

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Posted 8 years ago

“I had many problems with my old PC which has an operating system that is obsolete. I called Microsoft for one issue and they had My Phone Support help me. Due to a misunderstanding between me and a technician, it turned into a nightmare of a job but then the first person I spoke with, Asif Ali, called and did an incredible job to make my computer work better and faster than it has in years. I am an older woman with limited computer skills and he explained everything with patience, kindness and care. I can never thank him him enough for his skill but more than that, his good heart.”

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Posted 8 years ago

“The technician was very patient. He spent at least 2 hours helping me. He knew exactly what was needed to clean up my computer and get it working correctly again.”

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Posted 8 years ago

“Patricia Dailey very pleased with the work”

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Posted 8 years ago

“resolved the problem immediately. thank you.”

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Posted 8 years ago

“As usual - excellent support!!!!”

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Posted 8 years ago

“100% satisfied !!!!! technician was excellent and solved my issue very quickly !!! Give him a raise !!!!!”

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Posted 8 years ago

“Foreign programs had corrupted my computer hampering my ability to work. My Phone Support took care of problem. thanks.”

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Posted 8 years ago

“The tech was able to get 2 problems resolved and was courteous”

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Posted 8 years ago

“The technician was very good in troubleshooting and finding the problem to my computer. I was very pleased with the outcome.”

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Posted 8 years ago

“I was panicking because I got suckered into a scam! My Phone Support walked me through every every step to ensure that my computer was secure. Amit and Satyam were extremely helpful and easy to work with.”

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Posted 8 years ago

“All of the techs were very good, but the most outstanding was Ankit Verma. He worked until he solved my problem and did so with a lot of patience and good humor. Great job!”

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Posted 8 years ago

“Mr. Sumran Zaidi was the technician that helped me today. He accomplished everything I asked him to do which was general maintenance of my PC. Again, he did an excellent jon and I was very happy with his work. He worked efficiently and my PC is operating at full capacity. I congratulate My Phone Support for employing such a talented individual. Sincerely, Owen Christian Fort Worth, Texas”

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Posted 8 years ago

“He did what I asked him to do, namely recover my outlook files.”

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Posted 8 years ago

“It made my laptop faster.”

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Posted 8 years ago

“I am very very happy with the excellent service i received from Rojan Rah Singh. He was very patient with me and guided me step by step. Most of all he is very knowledgeable with the product. Rojan has been courteous, helpful, and smiling all the way. It is Technician(s) line Rojan who gives a good reputation to your great Company. I do recommend you to all my friends. Keep up the great job. Thank you Mariam Noujaim”

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Posted 8 years ago

“THE TECH I WORKED WAS OUTSTANDING IN UNDERSTANDING ME AND HELPING ME SHE SOLVED EVERY PROBLEM I DO NOT THINK MY COMPUTER HAS EVER WORKED BETTER OR FASTER NOT TO SHOW DISRESPECT TO YOUR OTHER TECHS (THEY ARE VERY GOOD) BUT HE WAS OUTSTANDING, HE KEPT WORKING WITH ME UNTIL HE FIGURED OUT MY PROBLEM SIGNED WES DOTSON”

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Posted 8 years ago

“Agent was able to quickly and efficiently resolve problem.”

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Posted 8 years ago

“easy to work with”

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Posted 8 years ago

My Phone Support is rated 4.8 based on 3,344 reviews