My-Store Reviews

Name: My-Store
Address: Flurstrasse 55, Z, Z
Rating: 4.37

4.4 Rating 16,503 Reviews

85 %

of reviewers recommend My-Store

4.4

Based on 16,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About My-Store:

www.my-store.ch ist eine Schweizer Webseite für Privatverkäufe und Eigentum des Unternehmens DeinDeal AG.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Produkt mit zu kurzem mhd”

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Posted 1 month ago

“Top, effet escompté”

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Posted 1 month ago

“Très bien Marie-France VIANIN”

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Posted 1 month ago

“Seher schon wieder gerne weiter empfehlen danke schön tolle angeboten”

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Posted 1 month ago

“Rien de spécial a communiquer”

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Posted 1 month ago

“The Bissell item was opened before delivered to me.”

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Posted 1 month ago

“Produit reçu en retard et aucune information ou explication reçue de la part du magasin”

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Posted 1 month ago

Bonjour Monsieur Meylan, Merci pour votre commentaire sincère. Nous comprenons parfaitement que l'attente n'est généralement pas une discipline très appréciée. Pour certaines offres, l'expédition est effectuée directement par nos partenaires, ce qui peut entraîner des délais de livraison variables. Nous travaillons actuellement à rendre nos mises à jour de statut plus rapides et plus claires. Nous vous remercions de votre compréhension et vous souhaitons un excellent week-end. MyStore.ch

Posted 1 month ago

“Troppo lento per il rimborso della merce . Ho comprato tantissime cose in questo periodo e la maggior parte k ho tenuta. Ho rispedito indietro delle giacche più di 10 giorni fa e ancora non ho ricevuto nessun rimborso”

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Posted 1 month ago

“pessimo servizio in generale, tempi di spedizione oltre la data comunicata e servizio alla clientela pessimo con risposte oltre i 6 giorni lavoriativi quindi con risposte inutili e non esaustive”

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Posted 1 month ago

“Good as always”

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Posted 1 month ago

“Ich habe das Paket aus unbekannten Gründen nicht erhalten, und mein Geld wurde mir nicht zurückerstattet.”

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Posted 1 month ago

“Perfekt für Lego Anfänger”

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Posted 1 month ago

“Sehr gut gegessen und sehr zuvorkommende Bedienung.”

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Posted 1 month ago

“Tolles Essen wie immer, aehr guter Service”

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Posted 1 month ago

“Parfaite !!!!!👍🏻 toujours nickel!”

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Posted 1 month ago

“Sempre ok👍 grazie e distinti saluti”

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Posted 1 month ago

“Ordered it once and it was cancelled because no stock .. Then this was the second try, and the wrong article was sent, when I asked to swap to get the correct article, I’ve been told not possible with little excuse on the mistakes happening again. It seems it’s complicated to order and article and actually get what I’ve asked for.”

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Posted 1 month ago

Dear Mr. Sonzogni, Thank you for your comment. We deeply regret that you encountered so many problems with your order and that you found the ordering process with us to be cumbersome and difficult. Our goal is to provide our customers with a smooth and enjoyable shopping experience, and we are sorry that in your case we did not meet the high standards we set for ourselves. We sincerely apologize for the inconvenience caused and assure you that we are always striving to improve our processes to prevent such incidents in the future. As we are an e-commerce platform, we are unfortunately unable to send replacement goods directly, as our customer service team does not have access to any stock. Our business model is based on working with various suppliers, which means that we often order goods specifically for our customers, making it impossible to exchange goods. For this reason, the incorrectly delivered product must first be returned to us, and the desired product must be reordered in order to complete the process correctly. We would like to emphasize that this is not a flimsy excuse, but a necessity that arises from the structure of our business model. We hope for your understanding and wish you a pleasant day. Best regards MyStore.ch

Posted 1 month ago

“Simple, rapide, efficace. Et, pour avoir comparé, au meilleur prix.”

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Posted 1 month ago

“C'est magnifique 🤩”

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Posted 1 month ago

“Très bien”

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Posted 1 month ago

My-Store is rated 4.4 based on 16,503 reviews