My-Store Reviews

Name: My-Store
Address: Flurstrasse 55, Z, Z
Rating: 4.36

4.4 Rating 16,926 Reviews

85 %

of reviewers recommend My-Store

4.4

Based on 16,926 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About My-Store:

www.my-store.ch ist eine Schweizer Webseite für Privatverkäufe und Eigentum des Unternehmens DeinDeal AG.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

Français

Italiano

English

“Ordered it once and it was cancelled because no stock .. Then this was the second try, and the wrong article was sent, when I asked to swap to get the correct article, I’ve been told not possible with little excuse on the mistakes happening again. It seems it’s complicated to order and article and actually get what I’ve asked for.”

Helpful Report

Posted 4 months ago

Dear Mr. Sonzogni, Thank you for your comment. We deeply regret that you encountered so many problems with your order and that you found the ordering process with us to be cumbersome and difficult. Our goal is to provide our customers with a smooth and enjoyable shopping experience, and we are sorry that in your case we did not meet the high standards we set for ourselves. We sincerely apologize for the inconvenience caused and assure you that we are always striving to improve our processes to prevent such incidents in the future. As we are an e-commerce platform, we are unfortunately unable to send replacement goods directly, as our customer service team does not have access to any stock. Our business model is based on working with various suppliers, which means that we often order goods specifically for our customers, making it impossible to exchange goods. For this reason, the incorrectly delivered product must first be returned to us, and the desired product must be reordered in order to complete the process correctly. We would like to emphasize that this is not a flimsy excuse, but a necessity that arises from the structure of our business model. We hope for your understanding and wish you a pleasant day. Best regards MyStore.ch

Posted 4 months ago

“Simple, rapide, efficace. Et, pour avoir comparé, au meilleur prix.”

Helpful Report

Posted 4 months ago

“C'est magnifique 🤩”

Helpful Report

Posted 4 months ago

“Très bien”

Helpful Report

Posted 4 months ago

“Livraison rapide”

Helpful Report

Posted 4 months ago

“Excellent service. J'ai fait souvent de nombreuses commandes et tout à été impeccable, rapidité, sérieux, beaucoup de choix. Enfin tout est super et je recommande Mystore.”

Helpful Report

Posted 4 months ago

“excellent service, rien à dire”

Helpful Report

Posted 4 months ago

“Bonjour, Comme déjà expliqué, j'ai reçu la commande avec le miroir cassé et le meuble impossible à monter car les pièces étainet mauvaises et les trous au mauvais endroit. Déjà expliqué et envoyé des photos et toujours en attente d'un retour de votre part ou de votre fournisseur. Merci de me tenir au courant de l'avancement. Meilleures salutations. Florian DELEZE”

Helpful Report

Posted 4 months ago

“Par citte internete”

Helpful Report

Posted 4 months ago

“Beaucoup de retard sur la livraison par rapport à ce qui a été annoncé.”

Helpful Report

Posted 4 months ago

“Sono molto soddisfatto, My Store è un servizio affidabile!”

Helpful Report

Posted 4 months ago

“super contente. merci”

Helpful Report

Posted 4 months ago

“unkompliziert, sehr schnell und perfekt”

Helpful Report

Posted 4 months ago

“Tout s'est passé de façon impeccable”

Helpful Report

Posted 4 months ago

“Very good,thanks!”

Helpful Report

Posted 4 months ago

“Très bien tout est ok”

Helpful Report

Posted 4 months ago

“Delai de livraison long”

Helpful Report

Posted 4 months ago

“Defekten Artikel erhalten, warte noch auf mein Geld”

Helpful Report

Posted 4 months ago

“Purchase of legos went perfectly”

Helpful Report

Posted 4 months ago

“Unfortunately this machine has to be connected to another one to be operational . I had to return it”

Helpful Report

Posted 4 months ago

My-Store is rated 4.4 based on 16,926 reviews