Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Excellent product and excellent delivery”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“High quality excellant delivery service (well packed). Eay to follow web-site”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Being a new Nana this was my 1st experience of your web site and I was very impressed with the choices and ghe excellent service.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I haven’t received my order and customer services have been appalling.”

Helpful Report

Posted 7 months ago

Hi, we’re very sorry to hear about your experience. Please note that contacting the police to obtain a crime reference number is a requirement stated in our Terms and Conditions. This is a standard procedure used by many companies for parcels that cannot be located after delivery. Our Customer Service team has emailed you regarding this, but we have not heard back. Once a crime reference number is provided, we will be able to proceed with a resolution. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Beautiful item, great quality. Hassal-free shopping”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Really pleased to find this company. The item was perfect and the service excellent.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Items were as expected also delivered when expected, all well packaged and I am thrilled with my.purchases”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Beautiful quality Excellent customer services”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Lovely and good quality products.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Second time have ordered from mg first years and yet again fabulous quality and arrives beautifully packaged and so speedy delivery. Very impressed and will definitely use again and highly recommend”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Fast delivery. Beautiful packaging”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Love the items that I ordered. They are so well made and so nice to have wooden toys rather than plastic. These are a Christmas presents so can't wait to see great grandson play with them.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“the present itself was perfect but I was disappointed when the present arrived in the gorgeous my first years box that was scuffed and ripped and not presentable as a present as hoped.”

Helpful Report

Posted 7 months ago

Hi, we’re glad to hear you loved the gift itself! We’re very sorry that the box arrived scuffed and ripped. Please get in touch with us, and we’ll be happy to replace it for you. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Very good customer service. Very quickly my query was resolved.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind words! We're really pleased to hear that our customer service team was able to resolve your query quickly. If you need anything else, we're always here to help. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“My first order and bought a personalised tambourine for my Grandaughter. Very easy ordering, fast delivery and excellent, quality product. Will definitely use again and recommend.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“My son’s first Xmas and personalised gifts arrived and look and feel amazing. I’m sure he will enjoy them.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“item hasn’t even arrived.”

Helpful Report

Posted 7 months ago

Hi, we’re very sorry for the delay in receiving your order. Our records show that your parcel has now been delivered. Thank you for your patience and understanding. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Christmas sack is much smaller than advert shows, also there was mistake in the name what I asked You to print.”

Helpful Report

Posted 7 months ago

Hi, we’re very sorry to hear this. Please get in touch with our Customer Service team so we can look into the issue and assist you further. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Absolutely love the little robe, well made and finished off. Cute lettering and dino enhancement, super box and extra nice tissue paper inside. I think grandson will be delighted”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Excellent service and gorgeous dressing gown”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

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