Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Lovely item. Quick postage and delivered in very nice box”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“I always love the bags I get”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Lovely product just guft box damaged, I did email but they wanted photo proof . But I can't do this as I am not sure how to upload pictures”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your feedback! We’re really pleased you love the product, though we’re sorry to hear the gift box arrived damaged. We understand it can sometimes be tricky to upload photos, but we’re happy to let you know that we’ve now arranged a replacement box for you. It should be with you within 24–48 hours. Thank you. Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Fast dispatch. Well packaged. Nicely boxed as a gift. Second time I’ve ordered from 1st years and really pleased again.”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Box arrived damaged 😔”

Helpful Report

Posted 9 months ago

Hi, thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We want to assure you that we take your feedback seriously. Our team is currently investigating the issues you've raised, and we are committed to making the necessary improvements to enhance our service. We would greatly appreciate the opportunity to discuss your experience further. Would you mind looking into the email I sent recently so we can look into having this resolved offline? Thanks so much! Aleksandra - My 1st Years Management Team.

Posted 9 months ago

“Just great products overall”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Still awaiting delivery!!!!!!!!!! Very disappointed, have contacted but as yet no joy, there for my 2 year old grandson”

Helpful Report

Posted 9 months ago

Hi, we’re very sorry for the delay and understand your disappointment. We raised an investigation with Evri last week regarding your order and are currently waiting for an update. We truly appreciate your patience and will keep you informed as soon as we hear back. Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Loved the dressing gown and was beautiful the way it was wrapped and in z lovely box”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Beautiful well made Really pleased with the finished articles”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“The delivery was efficient and fast, the products came in great package and the gift boxes are lovely. The teddy's and towels are lovely and soft and the wooden personalised toys are very sturdy and light perfect for little ones.”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Purchased 2 gift sets. Lovely quality, great service”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“I have a complain and i need someone to reply as soon as possible I have ordered 4 gifts and added in the bag to get 4 boxes.. what I got is one box with all the things… how can this happen?? This is not acceptable… I ask you to send 3 more boxes cause this is for a gift and I don’t accept to give people that way without any good arrangement…”

Helpful Report

Posted 9 months ago

Hi, we’re very sorry for the confusion and appreciate your feedback. At this time, we send one gift box per order. However, we’ll soon be offering the option to purchase additional gift boxes. On this occasion, we’re happy to process replacements for the additional gift boxes you requested. These should be with you at the start of next week. Thank you for your understanding. Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“I came across this company after researching wooden Toy Boxes. Then i was hooked, the range is beautifull, expensive but i had a discount code. I love wooden traditional Toys. So a win win for me and my grandaughter👍😄”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“I ordered a Peter Rabbit puzzle. It was well made, beautifully presented in its own draw string bag which I opted to have personalised with the baby's name. It came in a free gift box with tissue and was delivered promptly. It was a perfect gift and I will certainly use the company again.”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“I ordered weeks ago and still no parcel I am very upset”

Helpful Report

Posted 9 months ago

Hi, thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We want to assure you that we take your feedback seriously. Our team is currently investigating the issues you've raised, and we are committed to making the necessary improvements to enhance our service. We would greatly appreciate the opportunity to discuss your experience further. Would you mind looking into the email I sent recently so we can look into having this resolved offline? Thanks so much! Aleksandra - My 1st Years Management Team.

Posted 9 months ago

“Second time purchasing from my 1st years & absolutely love the quality, selection & delivery is so quick”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“We bought the Black and White Polka Dot Mini Backpack twice! One as a birthday present, and the second one is for our own child. The quality is excellent, I love the compartment for her lunchbox. And the packaging (1st years box) is a bonus, I use it to store toys!”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“I ordered a mini backpack and the tabletop zoo. Love the zoo but the backpack wasn't quite what i was expecting and the gift box was torn quite badly.”

Helpful Report

Posted 9 months ago

Hi, thank you for your feedback! We’re delighted to hear you love the tabletop zoo. We’re very sorry that the mini backpack wasn’t quite what you expected and that the gift box arrived damaged. We really appreciate you letting us know, and we’ll pass your comments on to our team to help improve both our products and packaging. Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“I ordered a 'named' cotton blanket which was everything and more I expected it to be, thoroughly recommend it”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

“Terrific products and good value for money”

Helpful Report

Posted 9 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 9 months ago

My 1st Years Reviews

About My 1st Years:

Phone:

Email:

Location: