Mytee Products Reviews

Name: Mytee Products
Address: 1335 S Chillicothe Rd, Aurora
Rating: 4.65

4.7 Rating 4,039 Reviews

91 %

of reviewers recommend Mytee Products

4.7

Based on 4,039 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887058277

Email:

customerservice@myteeproducts.com

Location:

1335 S Chillicothe Rd
Aurora
44202

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Mytee Products 5 star review on 22nd April 2024

279

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish fed ex would just deliver my tarp”

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Posted 3 years ago

“Box did not come polished as advertised so I have to pay to polish the box. Honestly this major because this changed a good deal into not a good deal.”

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Posted 3 years ago

“Need to check orders carefully. Order was Short!”

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Posted 3 years ago

“have not received my product and I tried several times to contact someone and have not gotten any response”

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Posted 3 years ago

“Bad experience, the bolts included with the motor were very low quality, after installing the motor the bolts broke. After that I try to remove the part of the bolts inside the motor and it didn't work and now I have to buy a new motor.”

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Posted 3 years ago

I do apologize for this issue. Please at any time there is an issue with an order please call us right away and we can fix it appropriately.

Posted 3 years ago

“While the quality was very good, the tarp was not the full size that I ordered. It was 2 feet shorter than what it should have been. I had to buy another tarp to cover the area that was still exposed.”

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Posted 3 years ago

We apologize for the inconvenience caused to you. Most of our products are covered under 90 days manufacturer warranty. Please call on 1-888-705-8277 to request a replacement if the tarp was not as the promised size of 20' x 30'. Please note " All our Canvas tarps are hand made and cut-size is going to differ from the listed size by up to 2% or 6"."

Posted 3 years ago

“I called Mytee to order the tarp was told it was in stock but its better to order it from the website. I ordered it from their website it said it is in stock I received an email the tarp was going to be delivered on the 7th as of today it still has not been delivered”

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Posted 3 years ago

We apologize for the inconvenience caused to you. Sir, our product description for this product clearly states that "This is custom made to order and will take 2-3 weeks to process". We are sorry we did not communicate this to you in a better way. We look forward to serving your tarping need again.

Posted 3 years ago

“I loved purchasing equipment from here but since they put their HUGE logo on the flaps of tarps, I just can't anymore. YOU'RE NOT PAYING ME TO ADVERTISE FOR YOU”

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Posted 3 years ago

Im sorry you are displeased with this logo, but we have made the choice to label are tarps. You will find that alot of other tarp companies do the same as well. You may always choose to do a custom tarp if you wish to in the future, however pricing would be different.

Posted 3 years ago

“The last one I still haven’t received The first order was right and on time”

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Posted 3 years ago

If at anytime your having an issue with a delivery please let us know as soon as possible, as we have a short window of time reporting lost or delayed shipments. Im showing currently both packages delivered to you on or before the 4th of September.

Posted 3 years ago

“Open the store to public!!!online not good!!!”

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Posted 3 years ago

“no problem with product, once it arrived. HUGE problem with customer service. no confirmation email upon ordering. no tracking number upon inquiry of confirmation. finally tracking number after threat of cancellation of order. good product and price. poor service. won't shop with you again.”

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Posted 3 years ago

We are sorry you had such an unpleasant experience. We sincerely apologies for that. Customer satisfaction is paramount to us. The company management has been updated about your discomfort. We assure you this will not happen again.

Posted 3 years ago

“Order processing to beingvshippes out is poor 2 times i have ordered something from you guys and it took 2 days after payment to be shipped from warehouse”

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Posted 3 years ago

“I’m unhappy with the location of the D rings. The flaps on each end are not what I expected and are a pain. The material seem robust and will last a long time. On a scale of 1-10 I give it a 6. A redesign should be considered.”

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Posted 3 years ago

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We will provide your feedback to our vendor.

Posted 3 years ago

“They have a great look but when I used them on the first load they ripped 6 holes and am only half through the trip.”

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Posted 3 years ago

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to us as soon as you have any issue. Our number is 888-705-8277.

Posted 3 years ago

“I ordered car hauling straps and ratchets the ratchet’s are junk they are extremely flimsy and I’ve already broke three of them after one week of use.”

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Posted 3 years ago

“Keep having to replace the flags. They last a couple hundred miles before they are only half left. That is if the rod or spring hasn’t broken all the way off and went flying down the road.”

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Posted 4 years ago

I do apologize for this issue. Please at anytime if there is an issue with an order, please call us right away and we can fix it appropriately.

Posted 3 years ago

“was pleased with order delivery process, BUT...I ordered a pair of 6ft rails to weld under new truck bed. 1 of the rails was fine but 1 rail was not bent correctly from manufacture, the sliding winch would fall out by itself. now I have a pair of winches that will not stay in rail! We had to weld on our winches to correct the issue”

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Posted 4 years ago

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Posted 4 years ago

“I have not received my product yet. More have I received a my notification of tracking my product.”

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Posted 4 years ago

We show you product shipped out and delivered on time. Could the email possible be wrong for you not to receive a notification? Please give us a call if you have not received your product.

Posted 4 years ago

“I don’t receive what I ordered an the product was damaged when it did arrive Then couldn’t get one in customer service to help me I try email customer service and send some pictures of what I received the email don’t work I not happy with mytee products right now”

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Posted 4 years ago

I do apologize if you did not get thru to us on the phone. We are working from home during this COVID-19 crisis and it's possible we missed you. I do see we already replied to your email, but we haven't heard back from you. We are waiting for your pictures on the reported damage. Look forward to hearing from you.

Posted 4 years ago

“Straps are starting to tear a weak after making purchase, not made with good quality”

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Posted 4 years ago

Thank you for leaving us feedback even though you had an issue. Please always give us a call, when there's a problem. We can always help patch things up for you.

Posted 4 years ago

Mytee Products is rated 4.7 based on 4,039 reviews