Mytee Products Reviews

Name: Mytee Products
Address: 30701 Carter Street, Solon, Ohio
Rating: 4.62

4.6 Rating 5,151 Reviews

90 %

of reviewers recommend Mytee Products

4.6

Based on 5,151 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

8887058277

Email:

customerservice@myteeproducts.com

Location:

30701 Carter Street,
Solon
Ohio
44139

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Mytee Products 5 star review on 31st August 2025

James

Mytee Products 5 star review on 23rd August 2025

Mike

Mytee Products 5 star review on 21st August 2025

Mytee Products 5 star review on 20th August 2025

Gary M

401

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed, a year ago we ordered parachute tarps and we received regular tarps, 2 weeks ago I ordered 10 binders and we received only 9, last week I ordered 2 pairs o brackets for ramps stand I received 4 brackets but all are right hand side.”

Helpful Report

Posted 2 weeks ago

Hi Ion! Thank you for taking the time to share your experience with us. We're sorry to hear about the issues with your orders. It’s certainly not the level of service we aim to provide. We appreciate your feedback, as it helps us improve our processes. Please know that your concerns are important to us, and we’re here to assist you in resolving any discrepancies. We hope to have the chance to serve you better in the future! Best regards, Team Mytee Products

Posted 1 week ago

“You get what you pay for.they do the job”

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Posted 4 weeks ago

Hi Alfredo! Thank you for your review! We appreciate your honest feedback. We're glad to hear that our products meet your needs and get the job done. Your satisfaction is important to us, and we aim to provide quality at every price point. We look forward to serving you again! Best regards, Team Mytee Products

Posted 3 weeks ago

“Only 1/2 of my order arrived”

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Posted 1 month ago

Hi Russ, Thank you for your review! We're sorry to hear that only part of your order arrived. We understand how disappointing this can be, please contact customerservice@myteeproducts.com and we can look into this for you. Warm regards, Team Mytee Products

Posted 1 month ago

“I had placed an order online and couldn't update my quantities due to the system glitching. I called so they could just update the quantity since I had just made the purchase. They weren't able to so they had to cancel the order and place the order again with the correct quantity. However, when they placed the order they mixed up the quantities so once again it wasn't right. I called back again and they refunded those 2 items that were incorrect and placed a new order and used the credit to pay for the newest order and I still couldn't get everything I needed due to it "not being in stock" because of the now 2 canceled tickets they were on. So what did get sent to me was only a partial. The representatives helping were very friendly and easy to talk to but the system or protocol they had to follow was a mess.”

Helpful Report

Posted 1 month ago

Hi Lisa! Thank you for taking the time to share your experience. We're glad to hear that our representatives were friendly and helpful, but we're truly sorry to learn about the challenges you faced with your order. We understand how frustrating it can be when systems don't work as intended, and we're continually working to improve our processes. Your feedback is extremely valuable to us, and we appreciate your patience throughout this situation. We hope to serve you better in the future! Warm regards, Team Mytee Products

Posted 1 month ago

“Products are great but wont order again because you ship fedex which is an absolute joke”

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Posted 1 month ago

“Sent me the wrong order”

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Posted 2 months ago

“I wasn’t able to use my $10 code for making an account. A little frustrating.”

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Posted 2 months ago

“Can’t give a real review because half of my order didn’t get shipped which is the 2nd time this has happen which means not impressed how this business is run I will be finding a different place to be buying from”

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Posted 2 months ago

“the box the part came in was destroyed they had to use both hands to carrie it lucky all parts were there poor freight company”

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Posted 2 months ago

“Love the products but prices a little higher and we should get free shipping”

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Posted 3 months ago

“Very poor packaging, some items were loose in the box with no cover and getting scratched up.”

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Posted 3 months ago

“As a national company managing over 30 warehouses, we chose Mytee Products due to their competitive pricing, especially the price break on bulk orders. However, when I attempted to place 13 separate orders for delivery to different warehouses, I was told that I wouldn’t qualify for the price break since they were being shipped individually. Given we are a corporation, I was disappointed that there wasn’t an option to work with an account manager. Ideally, I would have submitted one purchase order (PO) with a spreadsheet listing the delivery addresses, and then Mytee could process it as a single order, printing shipping labels for each warehouse on the back end. This is especially crucial for us since one of our main customers uses intermodal shipping, and the tension bars we order from Mytee are essential. Currently, we don’t have a return program in place with these customers, so the tension bars are a one-time-use product for us. In 2024 alone, we did over 3,500 orders, meaning we would need approximately 7,000 bars or 1,750 packs each year. This comes to a minimum of $194,250 annually for these products, so it was disappointing that such a large commitment didn’t seem to come with more flexibility in pricing or account management. Additionally, one of my warehouses reported receiving only 4 out of 5 packs of tension rods. While I understand there is a process in place, I had already communicated my intentions for these orders via email and phone before the shipment even arrived. Initially, I was told there was nothing that could be done since the warehouse had signed for all 5 packages. After expressing my dissatisfaction, I was asked to send multiple pictures of the package and label, which was incredibly frustrating given that the warehouse was trying to load a truck. Eventually, they did send the missing set free of charge, but the process felt unnecessarily drawn out. While I’m not expecting special treatment, I was hoping for more understanding and compassion, rather than an immediate “no” response.”

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Posted 3 months ago

“All in al just average . The price of the parts I ordered increased over 40 % from just a year ago and had to wait as there were none in stock.”

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Posted 4 months ago

“Every time I buy a product for a huge amount, they always leave something out. I'm still waiting for two tarps that haven't been shipped to me.”

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Posted 4 months ago

“Ordered 1 pair of door latches.. was charged and was sent two pair.”

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Posted 4 months ago

“Got wrong stuff again please as much as I spend with you check orders before leaving out. This is an inconvenience for both sides. I got smooth and order diamond pattern I want the diamonds I order please”

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Posted 4 months ago

“Missing hardware . Ordered two kits and got hardware for 1”

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Posted 4 months ago

“Good Product,just not the turn-binders I order. Wasn't going to send them back and wait another week for the correct ones...”

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Posted 4 months ago

“Not what I was expecting.”

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Posted 4 months ago

“Few days ago I left a not so good review of mytee. Since then mytee products, has made good on the transaction, I must say that their customer service personnel was great and got my shipping problem resolved. I received my order and was as good as I expected it to be, thank you mytee products for restoring my confidence in your company”

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Posted 4 months ago

Mytee Products is rated 4.6 based on 5,151 reviews