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Mytee Products Reviews

4.7 Rating 4,038 Reviews

91 %

of reviewers recommend Mytee Products

Company Reviews

Product Reviews

4.7

Based on 4,038 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887058277

Email:

customerservice@myteeproducts.com

Location:

1335 S Chillicothe Rd
Aurora
44202

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Mytee Products 5 star review on 22nd April 2024

Mytee Products 5 star review on 22nd April 2024

Mytee Products 5 star review on 20th April 2024

Mytee Products 5 star review on 19th April 2024

Mytee Products 5 star review on 16th April 2024

Mytee Products 5 star review on 15th April 2024

Mytee Products 5 star review on 15th April 2024

279

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are great, service not so much! Order sent to the wrong address due to PayPal issues, MyTee rep had the order retuned to them befor they called me, in fact MyTee did not call meat all! Order went back to MyTee and They sent it back to me - at the wrong address again, I called to have them correct the address with FedEx but they did not. I was told they would take care of this and call me back. I NEVER received a call from MyTee but did get my product due to my due dillegence.”

Posted 3 weeks ago

“Unfortunately, I was not happy with the product I received. I purchased the telescope ladder. The bag easily ripped as I tried to put the ladder inside. The ladder was missing one of the black latches. And was difficult to set up. Not as easy as I thought it would be. I sadly am having to continue using my Gorilla ladder. I was hoping to save room in the back of my truck. But, not the case.”

Posted 1 month ago

“The tarps are great just what I was looking for the 3 tarps I have purchased already have performed great but a couple problems when I tried to pull the tarps off by using the d-rings the threading just rips and and in turn rips the tarps if they could fix this problem I would buy many but sad to say probably not going to invest no more money into something that after using it 2 times already is not usable that is a big ouch for 250 dollars I paid and the 500 I paid for the 30×30 so one 18×28 gone to the garbage tarp pile just dont know about the rest yet probably next tarp job i get so I will be out a thousand dollars for something that made my job easier for 2 loads so probably will not purchase again and will be sure to tell all my buddies in the flatbed biz not to buy from mytee tarp”

Posted 1 month ago

“Haven’t had time to try it out”

Posted 6 months ago

“On inspection, we noted that nearly ALL stitch terminations had unsecured long loose ends, that still needed to be secured to stop stitch terminations from failing, (an unexpected issue that requires extra time on my end to resolve.) The order arrived promptly, but I'd prefer an extra day wait to incomplete work requiring immediate correction before tarps are put in service. Too early to comment on ruggedness or durability.”

Posted 6 months ago

Thank you, s., for your feedback about the Mytee Products. We wanted to reach out to you regarding the issue you experienced with your recent purchase. We sincerely apologize for any inconvenience caused and want to assure you that we prioritize the quality of our products and the satisfaction of our customers. If it's not too much trouble, could you kindly provide us with more details about how the item is defective or not working properly? This will help us address the issue promptly and find the best solution for you. Additionally, if you could share a few pictures of the problem, it would greatly assist us in determining if it is covered under warranty. We truly value your feedback and are committed to resolving this matter to your satisfaction. Please don't hesitate to reach out to us with any further concerns or questions. Thank you for your understanding and cooperation.

Posted 6 months ago

“i just bought 28 5/16 x 20 chains the bags that the chains come in always RIP win carrying them”

Posted 6 months ago

This is understandable and I can see how they would be useful for your needs. The plastic bag is not really something we really think about as it's just used to separate the chains for easy picking for us. I will suggest this feedback to our purchasing manager and see if this is something we can add in as an additional purchase or upgrade to the product. Thank you so much for your feedback.

Posted 6 months ago

“The 10ft parachute tarp was delivered promptly, it took about three days from the time I placed my order. The first time I used it I noticed some thread hanging from some of the seams. I don't know if this is from leftover manufacturing or poor stitching. The second time I used it, a gold grommet came apart and was lying on my deck. I need a 8ft but I am not sure if I will order one from Mytee yet. Overall the tarp performs well and handles nicely but I am concerned about longevity.”

Posted 6 months ago

“Products are good , but very bad service . I ordered 2 sets of wheels straps $189 and never received them. Mytee said they couldn't help. So I'm still out $180 from Mytee. Very bad customer service .”

Posted 7 months ago

“Some of their 2" ratchet straps are good quality, some aren't. Some were flimsy, thin metal. The webbing was good on all of them. Their overseas customer support team was awful, but when I spoke with a representative at their headquarters, she was great!! She corrected the issue and I was satisfied afterwards. I'll give them another shot-because of her.”

Posted 7 months ago

“I was on a hurry. Made a phone call to the office to place order, got all sku etc., paid for the order in advance. Told that I’m 30 minutes away.The idea behind all this was to stop and quickly load my order and get back on the road. I explained to the agent on the phone that i want everything to be ready for me next to the dock for pick up. Eventually spent about 30 minutes over there. I would understand that if wouldn’t pay for the order and just ask to prepare it but I did”

Posted 8 months ago

“My last two orders were filled incorrectly. Both problems were resolved, but not necessarily to my satisfaction.”

Posted 8 months ago

“Their Products are first rate BUT most of the tarps have been out of stock the last few weeks which is forcing me to start to look elsewhere. That is my reason for only 3 stars”

Posted 2 years ago

I do apologize for this. We are out of stock of a lot of items unfortunately. We do value our customers.

Posted 2 years ago

“This tarp is not a full 20 feet long. Poses a problem when you have to completely cover a true 20 ft commodity. A little disappointed with that….especially since I purchased 2 20 ft tarps for my 40ft trailer.”

Posted 2 years ago

We’re sorry your experience didn’t match your expectations. All our tarps are hand made and cut-size is going to differ from the listed size by upto 2% or 6". Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share.

Posted 2 years ago

“Still haven't received half of my order, been over 3 weeks. Very disappointed.”

Posted 2 years ago

I do apologize for this issue. Please at anytime if there is an issue with an order please call us right away and we can fix it appropriately. We are working with FedEx currently and hope to have this resolved right away. Again I do apologize that your packages got lost with FedEx.

Posted 2 years ago

“Bought two aluminum folding OVERSIZE LOAD signs. But cannot find any mounting brackets or any help from you guys on how to mount them on my vehicle. Went on YOUTUBE and various other sites trying to find help. Tried a welder/fabricator and he quoted me eight hundred dollars for mounting brackets for the signs. I am at a loss.”

Posted 2 years ago

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Posted 2 years ago

“I like your products very much but the not in stock is too much U need to have stocks at all times”

Posted 2 years ago

Thank you for leaving us feedback.

Posted 2 years ago

“Hey the last couple of times I ordered tarps I got the wrong color plus one time I ordered a 6ft coil tarp I I received a 7foot coil tarp and recently I purchased another 6ft coil tarp they didn't have any 6ft tarps plus the coil tarps stitches are coming off just after 3 times I used it”

Posted 2 years ago

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Posted 2 years ago

“Under current circumstances I would be willing to pay a little extra for these straps and your other products if they were made in America with materials and parts made in America”

Posted 2 years ago

Thank you for leaving us feedback.

Posted 2 years ago

“Great straps! My first order was correct. My second order was incorrect. I went for a double order because it was a better deal, as per my phone order. Hopefully I can sell these.”

Posted 2 years ago

“Light weight but don't think they will wear good. 2nd load started showing wear Mark's already.”

Posted 2 years ago

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Mytee Products is rated 4.7 based on 4,038 reviews