mytheresa.com Reviews

2.1 Rating 120 Reviews

28 %

of reviewers recommend mytheresa.com

2.1

Based on 120 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How is Mytheresa.com returns process?

(1 week ago)

Greater than 92% of reviewers feedback is Mytheresa.com returns process could be better.

(1 week ago)

0.00%

Industry Average

“ They used "they are currently having big volume of customer returns" as excuse and did not process my order. ”

- Anonymous