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Namco Pools Reviews

4.4 Rating 91 Reviews
82 %
of reviewers recommend Namco Pools
Read Namco Pools Reviews
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Phone:

8603295258

Location:

30 Waterchase Dr,
Rocky Hill
Connecticut
06067

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Anonymous
Anonymous  // 01/01/2019
My experience with Namco was wonderful and stress free thanks to Steve Palaski. He helped me finish my purchase that I was having trouble with, gave me the sale price on the pool a week early and was very friendly and patient. Would definitely buy from Namco again. Thanks
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Posted 1 year ago
Pamela, thank you for sharing your positive experience with us! We're thrilled to hear that Steve provided you with excellent service and made your purchase stress-free. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Namco!
Posted 1 year ago
My family's been a long standing customer of Namco, we've bought 3 pools so when I had to replace my pool there wasn't a question I was using Namco to purchase and install. I dealt with Steve Palaski, he was very easy to talk to and communicate with either phone or email. Steve made the process extremely easy, he sent me pictures of the pool in the showroom which helped a lot since there's no showrooms anymore in RI. We connected on the phone to discuss install timeline, put together a package that worked for me and done deal! A+ experience. Thanks to again Steve. I'll call you when we're looking to get our jacuzzi!
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Posted 2 years ago
Steve has been absolutely Amazing. He truly has been hands on through this whole process and has always been in constant contact with me about everything. Steve has made this very easy to but a pool and I am very thankful for all oh Steve’s hard work.
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Posted 2 years ago
The ease of purchasing a pool that fit our needs was wonderful.
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Posted 2 years ago
received pool within the stated time will let you know once I put pool together in the spring
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Posted 2 years ago
Online ordering was easy!
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Posted 2 years ago
The ease of choosing a pool was amazing. The entire staff was extremely helpful.
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Posted 2 years ago
Thank you so much for your 5-star rating, Mindy! We're glad to hear that the ease of choosing a pool was amazing and that our staff was extremely helpful. We appreciate your kind words and your time!
Posted 2 years ago
Steve Palaski did a great job!
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Posted 2 years ago
Thank you so much for the 5 star rating, Ed! We really appreciate your kind words about our Online Sales member, Steve Palaski.
Posted 2 years ago
The package came within a reasonable timeframe and the delivery people kept us well informed. I liked that.
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Posted 2 years ago
Thank you so much, Carol for the 5 star rating! We're glad to hear that the package arrived within a reasonable timeframe and that the delivery people kept you well informed. It's always a pleasure to get feedback like yours - thank you!
Posted 2 years ago
I went to the Poughkeepsie location to get a pool cover. They didn't have one in my size but ordered it and had it shipped to me with no shipping cost.
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Posted 2 years ago
Eric did a great job for me answered all my questions and offered assistance after the sale.
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Posted 2 years ago
Assistant Manager Greg was excellent. He was patient, courteous and very knowledgable. I greatly appreciate all his help.
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Posted 2 years ago
My Namco experience was the best I had in a long time. It was primarily due to Kira Peters who is a superb salesperson. Prior to retirement I was in sales and can easily notice potential in a person who is in a sales position. Kira is a star and I hope Namco recognizes that and uses her to her full potential.
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Posted 2 years ago
Great service
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Posted 2 years ago
Great sale on items I was looking for. The staff at the Rocky Hill, Ct store were outstanding. Very helpful. Will return most definitely.
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Posted 2 years ago
The services I purchased haven't been performed yet, but the five-star rating is for the Assistant Manager Greg who helped me with my decisions and purchases. He was excellent. He was patient and courteous and I really appreciated his help.
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Posted 2 years ago
Steve was amazing and answered all of my questions and helped place my order.
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Posted 2 years ago
Hi Anna! Thank you so much for your kind words and positive feedback. We're thrilled to hear that Steve provided excellent customer service and assisted you with your order. If you have any more questions or need further assistance, please don't hesitate to reach out. Have a great day!
Posted 2 years ago
This is our 2nd Nampo Pool, 1st in 2007, high quality Pools, very knowledgeable Sale Reps.(Stephen Pulaski). We are customers for life. Steve worked with us, was patient with me, we now have a Morada 21' round Pool being delivered. Thanks Bill & Kathie Wilson
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Posted 2 years ago
Thanks so much for your 5 star rating of Namco Pools! We really appreciate your positive feedback and the trust you have placed in us. We're so glad that Stephen was able to help you with finding a Morada 21' round Pool and we hope you will be happy and enjoy it for many years to come. It's an honor to have you as a customer for life. Thank you again for your kind words and support.
Posted 2 years ago
Jamari D helped me at the Hanover MA store on 8/24/23. He was very helpful and knowledgeable in diagnosing what was needed to improve my pool water. He was curteous and friendly and a pleasure to do business with. He was invested in solving my pool issues. Please reach out to Jamari as he is an employee worth keeping at your stores!!! I have been a Namco customer for decades.
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Posted 2 years ago
Jamari D helped me at the Hanover MA store on 8/24/23. He was very helpful and knowledgeable in diagnosing what was needed to improve my pool water. He was curteous and friendly and a pleasure to do business with. He was invested in solving my pool issues. Please reach out to Jamari as he is an employee worth keeping at your stores!!! I have been a Namco customer for decades.
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Posted 2 years ago
Namco Pools is rated 4.4 based on 91 reviews