“My Namco experience was the best I had in a long time. It was primarily due to Kira Peters who is a superb salesperson. Prior to retirement I was in sales and can easily notice potential in a person who is in a sales position. Kira is a star and I hope Namco recognizes that and uses her to her full potential.”
“The services I purchased haven't been performed yet, but the five-star rating is for the Assistant Manager Greg who helped me with my decisions and purchases. He was excellent. He was patient and courteous and I really appreciated his help.”
Hi Anna! Thank you so much for your kind words and positive feedback. We're thrilled to hear that Steve provided excellent customer service and assisted you with your order. If you have any more questions or need further assistance, please don't hesitate to reach out. Have a great day!
“This is our 2nd Nampo Pool, 1st in 2007, high quality Pools, very knowledgeable Sale Reps.(Stephen Pulaski). We are customers for life. Steve worked with us, was patient with me, we now have a Morada 21' round Pool being delivered.
Thanks
Bill & Kathie Wilson”
Thanks so much for your 5 star rating of Namco Pools! We really appreciate your positive feedback and the trust you have placed in us. We're so glad that Stephen was able to help you with finding a Morada 21' round Pool and we hope you will be happy and enjoy it for many years to come. It's an honor to have you as a customer for life. Thank you again for your kind words and support.
“Jamari D helped me at the Hanover MA store on 8/24/23. He was very helpful and knowledgeable in diagnosing what was needed to improve my pool water. He was curteous and friendly and a pleasure to do business with. He was invested in solving my pool issues. Please reach out to Jamari as he is an employee worth keeping at your stores!!! I have been a Namco customer for decades.”
“Jamari D helped me at the Hanover MA store on 8/24/23. He was very helpful and knowledgeable in diagnosing what was needed to improve my pool water. He was curteous and friendly and a pleasure to do business with. He was invested in solving my pool issues. Please reach out to Jamari as he is an employee worth keeping at your stores!!! I have been a Namco customer for decades.”
“Recently purchased an above ground pool at NAMCO in Poughkeepsie, NY. The manager Destiny was phenomenal. She explained the various options and pricing very thoroughly and was very informative. She answered all our questions and explained our payment options in detail. We are completely satisfied with the whole process She went above and beyond our expectations.”
“The staff was professional, friendly, and committed to excellent customer service.
Also we shopped for a pump for our pool. Namco had the best product and price.
It was a great experience”
“At first I was upset that I didn’t receive my complete order that I had placed online- but when I called the sales rep couldn’t have been more helpful. She was wonderful”
“Bought our first Jacuzzi hot tub from Namco. Steve was excellent! Answered all of our questions, let us do a wet test. Very available and responsive.”
Thank you so much for choosing Namco for your first Jacuzzi hot tub! We're thrilled to hear that Steve provided you with excellent service and addressed all your questions. It's great to know that you were able to experience a wet test and that Steve was readily available and responsive throughout the process. We hope you enjoy your new hot tub and if you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your 5-star review!
“The pump went on our pool, we called namco customer service and talked to Stephen P. Within less than hours we had a new pump… Stephen handled our situation smoothly efficiently and quickly.”
Thank you for your glowing 5-star review! We're thrilled to hear that Stephen P. from our online sales team swiftly and efficiently resolved your pool pump issue. We appreciate your trust in Namco, and we're here to assist you with any future needs.
“My wife and I were in your Enfield store on Sunday, May 7 and were promptly greeted by Ed Antonmarchi. From the moment we walked into the store, Ed was friendly, personable and patient with my wife and me as we asked several questions about a new roof for our gazebo we bought from Namco many years ago. He checked his inventory to find the exact model we had, called other stores to check and see if replacement roofs were available and gave us options for potential new roof retailers as Namco does not have replacement roofs in their inventory. The whole experience was quite amazing thanks to Ed. He truly knows what great customer service is and he is a credit to your company.”
