“The staff was professional, friendly, and committed to excellent customer service.
Also we shopped for a pump for our pool. Namco had the best product and price.
It was a great experience”
“At first I was upset that I didn’t receive my complete order that I had placed online- but when I called the sales rep couldn’t have been more helpful. She was wonderful”
“Bought our first Jacuzzi hot tub from Namco. Steve was excellent! Answered all of our questions, let us do a wet test. Very available and responsive.”
Thank you so much for choosing Namco for your first Jacuzzi hot tub! We're thrilled to hear that Steve provided you with excellent service and addressed all your questions. It's great to know that you were able to experience a wet test and that Steve was readily available and responsive throughout the process. We hope you enjoy your new hot tub and if you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your 5-star review!
“The pump went on our pool, we called namco customer service and talked to Stephen P. Within less than hours we had a new pump… Stephen handled our situation smoothly efficiently and quickly.”
Thank you for your glowing 5-star review! We're thrilled to hear that Stephen P. from our online sales team swiftly and efficiently resolved your pool pump issue. We appreciate your trust in Namco, and we're here to assist you with any future needs.
“My wife and I were in your Enfield store on Sunday, May 7 and were promptly greeted by Ed Antonmarchi. From the moment we walked into the store, Ed was friendly, personable and patient with my wife and me as we asked several questions about a new roof for our gazebo we bought from Namco many years ago. He checked his inventory to find the exact model we had, called other stores to check and see if replacement roofs were available and gave us options for potential new roof retailers as Namco does not have replacement roofs in their inventory. The whole experience was quite amazing thanks to Ed. He truly knows what great customer service is and he is a credit to your company.”
