National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,081 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,081 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The subject matter of the seminars I’ve attended is always relevant and useful. The specific presenters range from excellent and lively to boring.”

Helpful Report

Posted 2 years ago

Thanks for the review, James! Our course development team works hard to provide our customers with relevant CLE courses that can be used in everyday practice.

Posted 2 years ago

“For the Real Estate Transactions 2022, thought the speakers were very knowledgeable and presentations generally followed what I expected. Only 2 issues - I was interested in the anticipated topics of Arbnb and VRBO but the speaker ran out of time, so better time management of other topics would have helped. Also, the purchase contract/financing topics dealt with fairly sophisticated commercial transactions, which had little relevance to me. Otherwise, topics were helpful and practical.”

Helpful Report

Posted 2 years ago

Thank you for the review, Diane! We’re glad to hear you found the course helpful and practical. We are always looking for ways to improve our customer experience and appreciate you taking the time to provide your feedback.

Posted 2 years ago

“Good variety of CLE programs with qualified speakers”

Helpful Report

Posted 2 years ago

Thank you for the review, John! We work with our expert faculty members to provide a large variety of informative seminars you can use in your everyday practice.

Posted 2 years ago

“They listen to their customers regarding future class needs, the price is right for the small practitioner, and highly recommend to anyone wanting to learn more. The only "con" is that the materials are difficult to print up with extra pages in between and costly to print up on a non-commercial printer.”

Helpful Report

Posted 2 years ago

Thanks for the review, Deborah!

Posted 2 years ago

“Good CLE content. Wish the written information was more than just slides for all content - some CLE content is just slides or bullet point notes.”

Helpful Report

Posted 2 years ago

Thank you for the review, Richard! We’re glad to hear you enjoyed the course content. We are always looking for ways to improve and appreciate your feedback on the written materials.

Posted 2 years ago

“My only complaint was technical. I had some trouble managing the webinar after breaks, and sometimes there were freezes and I got knocked out of the seminar and had to log back in.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Catherine. We’re sorry you experienced technical issues and will be looking into it. We hope you’ll give us another chance.

Posted 2 years ago

“Effective, timely and affordable.”

Helpful Report

Posted 2 years ago

Thank you for the review, David!

Posted 2 years ago

“Presentation was very informative, however, it would have been enhanced with a review of new cases.”

Helpful Report

Posted 2 years ago

Thanks for the review, Danielle! We’re glad to hear you found this course informative. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 2 years ago

“I don't really like how you have to click a box to show you are listening. As an adult professional I think that is unnecessary. The presentation though was good.”

Helpful Report

Posted 2 years ago

Thanks for the review, Lisa! We’re glad you enjoyed the presentation. We’re sorry to hear that you were bothered by the credit verification checkpoints, but we promise we have a good reason for them. We are required by certain accrediting agencies to provide proof of attendance throughout the program in order to award credit.

Posted 2 years ago

“Good quality and wide choice of CLE's in both OnDemand and live formats. Make for perfect option for busy lawyers.”

Helpful Report

Posted 2 years ago

Thank you, Nancy! We work hard to provide our customers with a wide variety of CLE courses and formats so our customers can get the most of their CLE.

Posted 2 years ago

“NBI offers a wide variety of courses.”

Helpful Report

Posted 2 years ago

Thanks for the review, Melanie! Our team works hard to provide the wide variety of high-quality CLE courses our customers enjoy.

Posted 2 years ago

“Good content - good technical presentation. Easy to use - occasional technical difficulties, but otherwise good materials and presenters.”

Helpful Report

Posted 2 years ago

Thanks for the review, Andrew! Our team works hard to provide easy access to CLE courses our customers can use in their everyday practice. We’re sorry you’ve experienced occasional technical difficulties and will be looking into it.

Posted 2 years ago

“Very informative, presenters were well prepared.”

Helpful Report

Posted 2 years ago

Thank you for the review, Patty! We work with expert faculty whose breadth of legal and business knowledge enables them to offer our customers valuable insights and actionable information.

Posted 2 years ago

“In depth analysis of seminar topic led by obviously talented experts selected by NBI. I also love the unlimited number of choices and not having to pay extra to do as many as I want for $999. Although I understand that NBI must verify attendance, having to click on the screen every 15 minutes to prove I'm watching is a bit much. Makes getting food or going to the bathroom risky since I could miss a checkin. Perhaps 2-3 times over 7 hours is more appropriate. However, I do recommend to all.”

Helpful Report

Posted 2 years ago

Thanks for the review, David! We love hearing how much our customers enjoy their unlimited CLE subscriptions. Some accrediting agencies require more credit check-ins than others, but you can be confident that we set up our courses to make sure our customers get the credit they need.

Posted 2 years ago

“The materials and slides do not always ..rarely contain the statutory citation. The marijuana instruction is a happy exception as the instructors consistently referred to the staute [NYS Labor Law 201(d)] This pattern of not giveing statutecitation is a significant flaw as the statutory basis for the instruction is fundamental. It is not overly burdensome to provide statutory citations. Instructors are better about providing case citations which are also an imperative.”

Helpful Report

Posted 2 years ago

Thank you for the feedback, Alan. We’re always looking for ways to improve our courses.

Posted 2 years ago

“Programs have been good in general. Customer service has been excellent.”

Helpful Report

Posted 2 years ago

Thanks for the review, Fredric! Our Customer Service team always goes above and beyond to make sure our customers find the CLE they're looking for.

Posted 2 years ago

“I could use more state specific material (NH).”

Helpful Report

Posted 2 years ago

Deb, we are continuously adding new CLE courses to our catalog, including state-specific courses. Be sure to browse our CLE course catalog periodically to see what’s new!

Posted 2 years ago

“Faculty/speaker presentations remain spotty due to video/audio transmission issues on occasion; however, the quality of handbook content remains very helpful and the practical approach taken by most presenters is very much appreciated.”

Helpful Report

Posted 2 years ago

Thanks for the review, Gary! We’re glad you find the presentations and handbooks helpful. We’re sorry you’ve been experiencing occasional transmission issues and will be looking into it.

Posted 2 years ago

“The presenters and materials were excellent, I would like to see a program on the topic where some expert attorneys, perhaps the same panel, work through the business sale/acquisition process. Even perhaps, a much shorter program, such as one of the 1.5 hour lunch programs.”

Helpful Report

Posted 2 years ago

Thank you for the review, Richard! I’ll pass along your suggestion to our course development team.

Posted 2 years ago

“It's not easy to track or follow a speaker remotely when the materials aren't available.”

Helpful Report

Posted 2 years ago

We’re sorry that your remote experience did not meet your expectations. We will review the materials for this course and our Customer Care team will reach out to you to make this right.

Posted 2 years ago

National Business Institute is rated 4.2 based on 1,081 reviews