We're sorry to hear this course did not meet your expectations, and we appreciate your feedback. At IPE, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 793-5274 or ipecustomerservice@nbi-sems.com to discuss how we can make this right.
Thank you for the five-star feedback! We're so glad Sarah was able to help, and we'll make sure she hears how much you appreciated her assistance. We hope to see you at a future course!
Thank you for your feedback, and we're sorry for the trouble you experienced during your program. We understand how frustrating technical issues can be when you're counting on a course for credit. A member of our customer service team will reach out to you directly to follow up on your experience.
Thank you for taking the time to share your feedback! We're glad you found a live course that fit your practice area and helped you meet your CLE requirements. We look forward to seeing you at a future program.
“One of the best things about NBI courses is the effort they make to get accrediation from most of the states' MCLE agencies. I am licensed in four states and meeting my CLE requirements would be extremely expensive and time consuming if I had to obtain CLE credit from each state independently. NBI offers good courses and enables me to get all my CLE credits at the same time.”
Thank you for your review, Michael! We know how demanding it can be to keep up with CLE requirements in multiple states, and we're glad our multi-state accreditation makes that process easier for you. We appreciate you choosing NBI and look forward to seeing you in future courses.
“The Florida Probate A-Z full day course was helpful and informative. Some parts in the middle got a bit bogged down. They seemed to focus on sophisticated, high-net-worth probate in a very detailed, tedious manner that might not be applicable for most attendees who want a broad overview of Florida probate. These particulars focused on disclaimers and taxable estates seem like they could form a standalone class for practitioners who practice in that sphere.
Also I would have liked to see the name and some information for each speaker as they appeared. Instead we had to look back to the materials to find out more about them, their bios, etc. While speaking they should each have their name on the screen and at the beginning of each new speaker's portion they should have a bio/intro slide.
Thanks for considering my suggestions for improvement.”
Thank you for the helpful feedback! We're glad the course was informative, and we've passed the idea about detailed coverage of disclaimers and taxable estates to our internal team.
Faculty information should also be available to you as each speaker presents, so a member of our customer care team will reach out to make sure you're able to see everything you should. We appreciate you taking the time to help us improve.
“I can always count on IPE to have the best, most comprehensive options for my paralegal certification, both national and state level. I’ve been using them for many years and highly recommend IPE.”
Thank you for the wonderful review! Having longtime paralegals like you trust us year after year is the best compliment we could receive. We're glad our national and state-level options continue to meet your needs, and we truly appreciate your recommendation. We look forward to supporting you for years to come!
“I find the courses offered are great and the instructors selected to be very knowledgable in the subject matter. The course materials are very useful as well.”
Thank you for the review! We take pride in selecting knowledgeable faculty and developing useful course materials.
We look forward to seeing you at a future course!
“As an activily practicing lawyer I rarely can find time for a six or seven hour seminar. I always appreceiate the three hour programs and even more so the one hour substantivel;y rich sessions (all too few).
The materials are often helpful but too voluminous.
I am always appreciative of forms for important letters to clients and agreements or even suggested paragraphs for handling particular issues. I can opnly beg for more.
All this having been said I want you to know how very helpful and important I feel your programs are in my practice.”
Thank you so much for this thoughtful feedback! Hearing from actively practicing attorneys like yourself is invaluable as we continue to refine our programming. Your comments about shorter sessions, streamlined materials, and practical forms and templates are exactly the kind of input that helps us improve. We look forward to continuing to serve you!
Thank you for your feedback! We appreciate you noting the opportunity to incorporate more current data and trend analysis.
NBI offers courses at a variety of levels, and we would love to help you find one that better fits your experience. Someone from our Customer Care team will be reaching out to follow up.
Thank you for the review! We work hard to provide practical, skill-based CLE courses our customers can use in their everyday practice. We are happy to hear you found the course informative!
Thanks for the review and feedback, Donald! We're glad you enjoyed the speakers and topics. We appreciate you sharing your thoughts and will pass them along to our team. We hope to see you in a future course!
Thank you for your feedback! We're pleased you found our brochures helpful. We'd love to learn more about your experience. Someone from our customer care team will be reaching out to you directly to follow up.
“NBI always comes through with interesting and engaging presenters. The last session I participated in, Probate Document Organization Gems From Pralegal Pros, was perfect, just the right amount of information without a lot of repeating. I always appreciate how NBI organizes and runs through their presentations; they march you right through the presentation without a lot of non-essential information. You definitely get what you need. :)”
Thank you for the review! We are happy to hear you are enjoying the benefits of your unlimited CLE subscription. We strive to provide our customers the tools and support they need to succeed.
