“As an activily practicing lawyer I rarely can find time for a six or seven hour seminar. I always appreceiate the three hour programs and even more so the one hour substantivel;y rich sessions (all too few).
The materials are often helpful but too voluminous.
I am always appreciative of forms for important letters to clients and agreements or even suggested paragraphs for handling particular issues. I can opnly beg for more.
All this having been said I want you to know how very helpful and important I feel your programs are in my practice.”
Thank you so much for this thoughtful feedback! Hearing from actively practicing attorneys like yourself is invaluable as we continue to refine our programming. Your comments about shorter sessions, streamlined materials, and practical forms and templates are exactly the kind of input that helps us improve. We look forward to continuing to serve you!
Thank you for your feedback! We appreciate you noting the opportunity to incorporate more current data and trend analysis.
NBI offers courses at a variety of levels, and we would love to help you find one that better fits your experience. Someone from our Customer Care team will be reaching out to follow up.
Thank you for the review! We work hard to provide practical, skill-based CLE courses our customers can use in their everyday practice. We are happy to hear you found the course informative!
Thanks for the review and feedback, Donald! We're glad you enjoyed the speakers and topics. We appreciate you sharing your thoughts and will pass them along to our team. We hope to see you in a future course!
Thank you for your feedback! We're pleased you found our brochures helpful. We'd love to learn more about your experience. Someone from our customer care team will be reaching out to you directly to follow up.
“NBI always comes through with interesting and engaging presenters. The last session I participated in, Probate Document Organization Gems From Pralegal Pros, was perfect, just the right amount of information without a lot of repeating. I always appreciate how NBI organizes and runs through their presentations; they march you right through the presentation without a lot of non-essential information. You definitely get what you need. :)”
Thank you for the review! We are happy to hear you are enjoying the benefits of your unlimited CLE subscription. We strive to provide our customers the tools and support they need to succeed.
“I am learning so much in so many diverse areas. This is improving myself thereby trickling to my clients. You have a new customer sorry I did not find you earlier the internet has been a game changer.,Good luck to NBI all of its staff and teachers.”
Thank you for such a thoughtful review! It's wonderful to know that our diverse program offerings are making a real difference — both for your own development and your clients. We look forward to continuing to support your professional journey!
“Good selection of programs for every area of practice - presentations generally well organized and completed by competent professionals! Great way to meet your mandatory continuing education requirements or simply improve your skills in a particular area!”
Thank you for taking the time to share your experience! We take great pride in offering well-rounded programming across all practice areas, and it's gratifying to hear it's making a difference. We look forward to supporting your learning journey for years to come!
“I participated in AI for Lawyers: How to Get Started. It was excellent. I would recomment it to any attorney that is wanting to adopt AI in a meaningful way.”
Thank you for the review!
We’re glad to hear you find our courses helpful. We carefully design our courses to include actionable information our customers can use in their practice.
Thank you for the review!
Hearing from satisfied customers like you keeps us motived to continue providing the wide variety of quality CLE courses our customers have come to rely on.
“I attended an all day webinar that was presented by presentors of varying preparation. A majority of presenters were reading off of slides they did not even write or review prior to the presentation. Many presentors rambled about personal anecotes rather than providing the content in a clear and beneficial manner. I feel that I wasted a day. Additionally, the materials recieved are wholly inadeqaute, peicemeal, and quite frankly, a dumpster fire.”
Thank you for your feedback. We apologize that the webinar and accompanying materials fell short of your expectations.
At NBI, we stand behind our satisfaction guarantee. Please contact our Customer Service Team at (800) 930-6182 so we can discuss how to make this right for you.
“I have only one complaint ever with NBI--the moderator of the last CLE was terrible. He was disrespectful, rude, and dismissive of the three judges. His questions for them were leading and heavy-handed. I disconected from the seminar after an hour and asked for a refund.”
Thank you for your feedback. We’re sorry that you had this experience, we will be looking into this issue. At NBI we have a satisfaction guarantee, and it sounds like you are already working with our Customer Service team to make things right.
We’re happy to hear you enjoyed the seminars. We understand cost can be an important factor when choosing educational programs, and we strive to provide as much value, education, and support as possible for every attendee.
If you'd ever like to talk through your experience or explore options, our Customer Service Team is always happy to help at (800) 930-6182. We hope to see you at a future event!
Thank you, Amy! Hearing from satisfied customers like you keeps us motived to continue providing the wide variety of quality CLE courses our customers have come to rely on.
