“I took one webinar with NBI regarding NY State Employment Law and I must say although the platform is one of the best I've seen, and the intended content was good, the majority of presenters were not very dynamic. Maybe 2 of the 6 were engaging and obviously highly experienced. For the cost (nearly $300), I can't say it was worth it.”
Lisa, we're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. If you have any questions, our Customer Service team is here to help! (800) 930-6182
“I have been a presenter at NBI a few times and have attended several in-person seminars. I would gladly attend more in-person seminars if there were any to attend. During the CLE just ended (8.1.24 - 7.31.25), I was aware of only two in-person seminars. They were on consecutive days (7.30.25 and 7.31.25)”
“The course was good. The email from customer service was quick and professional.
Getting the certificate of credit is taking longer (and more effort) than expected. 'm still pending receipt of the certificate 6 business days after completing the course, and 4 days after having contacted customer service. I'm hopeful it will be resolved soon.”
“I contacted NBI on 6/30/25 seeking assistance in enrolling in a seminar to meet my CPE requirement due on 7/1/25. An extremely professional customer service rep guided me through the available courses to meet my requirements and got me set up. She even took the time to ensure I could access the "on demand" course I selected. Once I completed the course, I was very happy with my selection and learned a lot from the presenters. It was a great refresher and I met my CPE requirements as required. Thank you!”
“Mr Weiss from Kansas City was the best. Helpful, useful information and documents. Genteman from New Jersey was difficult to follow and seemed to be distracted. All in all a good CLE.”
“Not happy about not getting a hard copy bound with all materials. Most of the materials are poorly done.U Using the seminar books as in the past is a waste of time.
Average score is generous in my opinion.”
Thanks for the review, James. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
“Sara was who I dealt with and signed me up. She is outstanding. She was extremly informative and very helpful. She knew more than my state's office on the classes. She took the time to care and help me out. I would highly recommend NBI and look forward to taking more of their classes. The class was very informative too and beneficial. Thank You!”
“The powerpoint class is not helpful. Presentation was disorgnaized and very hard to follow as the presnter was not sharing their screen but rather presented screenshots the whole time.”
We're sorry that you had this experience. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
“NBI has a plethora of advanced seminars in specific practice areas, and its platform makes the CLE process of searching, registering and scheduling significantly less tedious while allowing for more substantive, focused learning.”
